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Personal relationships are the real bedrock of long-term success in any business and any industry. But in today's global economy, forging bonds across cultural divides requires a heightened level of sensitivity. In You Can't Lead with Your Feet on the Desk, the leader of Marriott International Lodging, Ed Fuller, delivers real-world advice on how to connect with, manage, and do business with people in any culture, including employees, suppliers, and customers who often have roots in other cultures. Fuller, who grew Marriott's international business from sixteen hotels in six countries to 400 properties in seventy countries, explains how to navigate cultural nuances and language differences, unfamiliar geography, and frustrating bureaucracy. Building trust, shared values, and commitment to a business partnership is harder in cross-cultural situations, but it can and must be done if you want to be successful in today's world. No matter the country or community, relationships are the currency of every culture. Fuller explains how to build these relationships, how to discover the other person's interests and needs—and why you have to get your feet off the desk, cross the cultural borders, and go meet them in the context in which they're most comfortable. Fuller prepares you for this journey with guiding principles for avoiding missteps and for creating lasting connections crucial to every business leader: Build relationships through mutual respect Earn trust quickly by delivering during a crisis Understand how verbal and nonverbal cues can make or break a deal Lead from the front and be willing to give yourself the tough jobs Learn the local customs and history in order to create positive relationships Your skills at forming and maintaining close ties with associates and partners give you the competitive advantage. So, ditch the desk, and learn how to overcome differences in today's multicultural business environment. "This is a must-read! Every American needs to know how to work with others in this multicultural society. The diversity of the American business community has expanded over the past decades. As a leader you need to know how to manage and interact in our multi-cultural business environment. Ed Fuller has given you the guideposts, the pitfalls have been identified, and the opportunities are yours. This is an essential read for all leaders and one that I highly recommend." —JAMES STAMAS Founding Dean, School of Hospitality Administration, Boston University
Personal relationships are the real bedrock of long-term success in any business and any industry. But in today's global economy, forging bonds across cultural divides requires a heightened level of sensitivity. In You Can't Lead with Your Feet on the Desk, the leader of Marriott International Lodging, Ed Fuller, delivers real-world advice on how to connect with, manage, and do business with people in any culture, including employees, suppliers, and customers who often have roots in other cultures. Fuller, who grew Marriott's international business from sixteen hotels in six countries to 400 properties in seventy countries, explains how to navigate cultural nuances and language differences, unfamiliar geography, and frustrating bureaucracy. Building trust, shared values, and commitment to a business partnership is harder in cross-cultural situations, but it can and must be done if you want to be successful in today's world. No matter the country or community, relationships are the currency of every culture. Fuller explains how to build these relationships, how to discover the other person's interests and needs—and why you have to get your feet off the desk, cross the cultural borders, and go meet them in the context in which they're most comfortable. Fuller prepares you for this journey with guiding principles for avoiding missteps and for creating lasting connections crucial to every business leader: Build relationships through mutual respect Earn trust quickly by delivering during a crisis Understand how verbal and nonverbal cues can make or break a deal Lead from the front and be willing to give yourself the tough jobs Learn the local customs and history in order to create positive relationships Your skills at forming and maintaining close ties with associates and partners give you the competitive advantage. So, ditch the desk, and learn how to overcome differences in today's multicultural business environment. "This is a must-read! Every American needs to know how to work with others in this multicultural society. The diversity of the American business community has expanded over the past decades. As a leader you need to know how to manage and interact in our multi-cultural business environment. Ed Fuller has given you the guideposts, the pitfalls have been identified, and the opportunities are yours. This is an essential read for all leaders and one that I highly recommend." —JAMES STAMAS Founding Dean, School of Hospitality Administration, Boston University
The must-read summary of Ed Fuller's book: "You Can't Lead with Your Feet on the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits". This complete summary of the ideas from Ed Fuller's book "You Can't Lead with Your Feet on the Desk" shows how the key to excelling in today's world or borderless commerce still lies in building relationships - and you cannot do this from behind your desk. You’ve got to get out and experience different cultures and customers for yourself. In his book, the author explains how it is only by doing this that you can appreciate the interests and needs of your customers in sufficient depth to serve them efficiently. This summary presents seven key principles that everyone can use to leave their desk and get out into the marketplace. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "You Can't Lead with Your Feet on the Desk" and discover the key to truly understanding what your customers want.
Nonprofit leadership is messy Nonprofits leaders are optimistic by nature. They believe with time, energy, smarts, strategy and sheer will, they can change the world. But as staff or board leader, you know nonprofits present unique challenges. Too many cooks, not enough money, an abundance of passion. It’s enough to make you feel overwhelmed and alone. The people you help need you to be successful. But there are so many obstacles: a micromanaging board that doesn’t understand its true role; insufficient fundraising and donors who make unreasonable demands; unclear and inconsistent messaging and marketing; a leader who’s a star in her sector but a difficult boss… And yet, many nonprofits do thrive. Joan Garry’s Guide to Nonprofit Leadership will show you how to do just that. Funny, honest, intensely actionable, and based on her decades of experience, this is the book Joan Garry wishes she had when she led GLAAD out of a financial crisis in 1997. Joan will teach you how to: Build a powerhouse board Create an impressive and sustainable fundraising program Become seen as a ‘workplace of choice’ Be a compelling public face of your nonprofit This book will renew your passion for your mission and organization, and help you make a bigger difference in the world.
A deeply-reported examination of why the COVID-19 vaccine terminations represent a flawed practice by American corporations, driven by the same corporate exploitation that has carried news headlines, pushing more employees into depressed labor. You received sweet talk in the job interview but obtained sour grapes and pink slips for something basic as following through on your constitutional guarantee, your right to make personal decisions about your own bodily integrity. In The Vaxxed: Culture War in the Workplace, Shawn A. McCastle, a preeminent voice on business, I-O psychology, inequality, labor, and non-death grief examines the gritty, posterior issues of the COVID-19 pandemic and the mass terminations that rock the United States. Told through the lived experience of McCastle as he shares his own termination and removal from two major organizations, Allied-Universal Security Services and the World Bank Group headquartered in Washington, D.C. McCastle makes comparisons of the COVID-19 pandemic and the AIDS epidemic, showing how society is no better off today than yesterday by terminating the employment of employees who refused to provide their vaccination status or submit to COVID-19 vaccination at all. McCastle shows how ineffective CEOs copied and pasted other corporations’ policies and how the lack of corporate creativity, policies, and vision drove one of the most destructive labor practices in American history. McCastle argues, corporations need to develop effective people strategies to minimize disruptions and friction within the workplace. McCastle also shows how organizations have been propped up by employees, but in crunch time, employees do not receive identical returns.
This book explores why the industry is misperceived and how it can take its rightful leadership place in the transformation to the new green economy. It looks practically into these issues by taking the views of 46 government, industry and civil society thought leaders on the challenges, opportunities and solutions.
What makes a truly exceptional leader? Discover the practical, fail-proof tools that will help you to fine-tune your leadership skills, solidify respect among your workforce, and ensure your company’s lasting success. When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the rapidly evolving energy sector. Relying on the practical leadership principles he had honed throughout his thirty-three-year career, he overhauled the company’s culture, redefined its leadership capability, and increased earnings by a compound annual growth rate of 125 percent. In No Bullsh!t Leadership, Moore outlines these proven leadership principles in a clear, direct way. He sweeps away the mystical fog surrounding leadership today and lays out the essential steps for success. Moore combines this tangible advice with honest, real-world examples from his own career to provide a no-nonsense look at the skills a true leader possesses. Moore’s principles for no bullshit leadership focus on: Creating value by focusing only on the things that matter most Facing conflict, adversity, and ambiguity with decisiveness and confidence Setting uncompromising standards for behavior and performance Selecting and developing great people Making those people accountable, and empowering them to do their best Setting simple, value-driven goals and communicating them relentlessly Though the steps aren’t easy, they are guaranteed, if implemented, to lift your leadership–and your organization–to a higher level. Wherever you are in your career, No Bullsh!t Leadership will help you develop the skills and form the habits needed to become a no bullshit leader.
Intelligence experts and thriller authors concur: RED DECEPTION is “A page-turner by authors who might as well sit on the National Security Council.” When terrorists bomb bridges across the country and threaten the Hoover Dam, the vulnerability of America's infrastructure becomes a matter of national security. But Dan Reilly, a former Army intelligence officer, predicted the attacks in a secret State Department report written years earlier—a virtual blueprint for disaster, somehow leaked and now in the hands of foreign operatives. With Washington distracted by domestic crises, Russian President Nicolai Gorshkov sends troops to the borders of Ukraine and Latvia, ready to reclaim what he feels is Russia's rightful territory. Tensions in Europe threaten to boil over as a besieged American president balances multiple crises that threaten to upend the geopolitical order. This is the chaos into which Reilly leaps headfirst. Reilly's position as Global Head of Security for the Kensington Royal Hotel Corporation means he must keep his customers and staff safe as the crisis envelopes countries across three continents. His past as a State Department analyst means he recognizes the connections behind the seemingly disparate terror attacks, assassination plots, and authoritarian power plays that dominate the headlines. But it's the very knowledge that makes him good at his job that also makes him a target—to the press, to the government, and to the forces gathering for another assault on America. Follow Reilly as he travels the world to safeguard both his company's assets and his country's secrets. With the US at the mercy of an egomaniacal leader, and reporters and covert agents on his tail, he may be the one man who can connect the dots before an even bigger catastrophe unfolds. RED DECEPTION is the second book in the RED Hotel series.
Children in today's world are inundated with information about who to be, what to do and how to live. But what if there was a way to teach children how to manage priorities, focus on goals and be a positive influence on the world around them? The Leader in Meis that programme. It's based on a hugely successful initiative carried out at the A.B. Combs Elementary School in North Carolina. To hear the parents of A. B Combs talk about the school is to be amazed. In 1999, the school debuted a programme that taught The 7 Habits of Highly Effective Peopleto a pilot group of students. The parents reported an incredible change in their children, who blossomed under the programme. By the end of the following year the average end-of-grade scores had leapt from 84 to 94. This book will launch the message onto a much larger platform. Stephen R. Covey takes the 7 Habits, that have already changed the lives of millions of people, and shows how children can use them as they develop. Those habits -- be proactive, begin with the end in mind, put first things first, think win-win, seek to understand and then to be understood, synergize, and sharpen the saw -- are critical skills to learn at a young age and bring incredible results, proving that it's never too early to teach someone how to live well.
In his trademark straight-talking style, legendary auto executive Lee Iacocca speaks his mind on the most pressing issues facing America today: the shortage of responsible leaders in the business world and in government; the nation's damaged relations with its longtime allies; the challenges presented by the emergence of China and India on the world's economic stage; the decline of the American car business; and the state of the American family. Iacocca shares the lessons he's learned from a lifetime of hard work and adventure, of spectacular successes and stunning defeats, of integrity and grace and good old-fashioned American optimism.