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Born and raised near Detroit, Michigan, James B. Reynolds, DDS, MS, and diplomate of the American Board of Orthodontics, is determined to help as many people as possible in his home city and beyond gain access to the orthodontic care they need. In a world of expanding technology and specialization, treatment options are increasing-and so is patient confusion. With so many paths and opinions, how can you possibly decide on, and feel confident about, a line of treatment for yourself or your loved ones? Dr. Reynolds has written this fun, friendly, and informative guide to lead you through the world of orthodontics and help you make these crucial decisions about treatment. In this handy book, he answers the most frequently asked questions, such as the differences between dentists and orthodontists, whether there's a safe way to get straight teeth faster, and ways to make the best treatment more affordable. It also includes a convenient quick reference guide for parents-with eleven essential things to consider while choosing an orthodontist. With this book, you'll have access to world-class advice, from a world-class orthodontist, who wants to put you and your family on the road toward achieving world-class smiles!
Providing world-class service is a mindset that begins and ends with you. It’s your choice to deliver your best to every customer – any day, any time, under any circumstances. World-Class Service is an inspiring collection of tips and nudges designed to help you and your team consistently deliver exceptional customer experiences. Use these insights during team huddles or as personal reminders of your commitment to excellence. As an Expert in Customer Service, Monique Richardson draws from decades of experience with diverse clients across all sectors. Whether you’re leading a team or seeking personal growth, this book will empower you to elevate your customer service to new heights.
Dentistry Is All About People Dr. Bradley Dykstra believes a smile is one of the most precious gifts you can give someone and she is committed to serving the Hudsonville community by crafting world-class smiles through exceptional oral care. But more than anyone, Dr. Dykstra knows that visiting the dentist is often an event met with fear, anxiety, and dread. For that reason, he prides himself on cultivating a relaxed, pain-free environment so dental care is accessible to any patient who walks through the door. In The Gateway to Your Body: How Your Smile Impacts Your Overall Health, you will learn how Dr. Dykstra has set Hudsonville Dental apart from the rest in terms of patient care, quality of service, and community engagement. In addition, you will also learn how to best care for your own dental health at every stage of your life and gather helpful information for addressing common dental ailments. This book will teach you how to: - Improve your overall health - Increase your self-confidence - Reduce your risk of oral disease - Unlock your full potential
Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region. Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region.
Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region. Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region.
In all the hustle and bustle, it’s easy to wear a perpetual frown. We often forget the immense power of one thing: the human smile. The Power of Your Smile is a wise yet playful reminder that smiling can improve not only your day but also the days of the people around you. In fact, smiling can improve your entire life. This book focuses on seemingly silly things—maybe even minor or mundane—that in truth are very important. We could focus on difficulties, or instead, wear a smile and brighten even the most difficult times. Using jokes and anecdotes, author William Kalanta offers many reasons why a person should smile, and there are indeed many! Kalanta uses humor as a way of expressing profound, inspirational truths in a way that anyone can understand. Smiling is the best way to change your mood and turn a bad day good. You are the producer, director, and star of your life. Why waste it by wearing a frown? A smile says, “Don’t pet sweaty things and don’t sweat petty things.” A smile can change the world.
90 World-Class Activities by 90 World-Class Trainers gathers classic activities from ninety master trainers in one convenient place. The stellar list of trainers includes Bellman, Blanchard, Booher, Crum, de Bono, Kouzes, Masie, Pike, Robinson, Scannell, Silberman, Thiagi, Zenger, and 77 other names you'll know. Elaine Biech (editor of the Pfeiffer Annuals and author of Training for Dummies) has gathered a powerful and exciting collection of activities from around the globe. The sixteen topics include change management, coaching, diversity, leadership, and teamwork. This invaluable resource presents the favorite activities of some of the most talented trainers in the world—all seven continents are represented. All of these activities have stood the test of time and are presented here for your use to engage teams and groups in collaborative learning. The contributors provide helpful suggestions for adapting the activities to a particular setting or audience and present ideas for adding zest to their favorite activities to ensure that you are as successful with them as they have been. The book is filled with experience and expertise. Combined, the contributors have written and edited almost 800 books and over 3,700 articles and have received hundreds of awards. Many are members of the HRD Hall of Fame and they advise some of the largest organizations in the world. Draw on their expertise and implement several of the activities. Your success is guaranteed.
Raina Telgemeier's #1 New York Times bestselling, Eisner Award-winning graphic memoir based on her childhood! Raina just wants to be a normal sixth grader. But one night after Girl Scouts she trips and falls, severely injuring her two front teeth. What follows is a long and frustrating journey with on-again, off-again braces, surgery, embarrassing headgear, and even a retainer with fake teeth attached. And on top of all that, there's still more to deal with: a major earthquake, boy confusion, and friends who turn out to be not so friendly.
“Patterson and Lupica make a great team” (Carl Hiaasen) who get “deep into the lives of strong women” (Louise Penny) and Jane Smith is their greatest creation—a badass lawyer with a year to live. “Jane Smith is the best character we’ve ever created. Bar none.” —James Patterson and Mike Lupica Tough-as-nails criminal defense attorney Jane Smith is hip-deep in the murder trial of the century. Actually, her charmless client might’ve committed several murders. She’s also fallen in love with a wonderful guy. And an equally wonderful dog, a mutt. But Jane doesn’t have much time. She’s just received a terminal diagnosis giving her twelve months. Unless she’s murdered before her expiration date.
“Alice Gaines will tantalize your romance taste buds with a book you can’t put down until the very last page.” NYT bestselling author Jasmine Haynes Her brother’s best friend is not only the hottest man Michelle Dennis has ever seen, he’s the one man she hopes to avoid after leaving town eight years ago. Of course he’s the one waiting at the airport. Worse, he made sure they’re staying in the same house. Pro football player Alex Stafford is expecting to pick up his friend’s kid sister, not a full-fledged bombshell. He was planning to apologize for their past, but the feelings he had years ago come roaring back...and this time, there’s no denying them. Keeping his hands off is a test he’s bound to fail—especially when they’re stuck in close quarters. But falling in love with Michelle, living in her world, isn’t an option for a guy like him. And remembering that will save them both a lot of heartache...