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Driven by the changing demographics, technologies, and what consumers want, retail is changing at a dramatic pace. Instead of a brick-and-mortar experience, successful retailers have transitioned to providing products and services through multiple channels, including online. In this book, the authors explore the customer-facing side of retail as well as the steps companies can take on the technology end to succeed. Get answers to questions such as: • How can businesses cater to different personas—user segments that define end users—to build a thriving operation? • What do buyers expect from sellers and vice versa? • How can we align information technology, consumer behavior, and trends into a single point of view? • How can changing the experience of shopping drive new sales and customer engagement? The authors also challenge the assessment that “retail is retail,” exploring why that may no longer be the case. Every business, regardless of their primary industry, is directly or indirectly involved in retail. Get detailed insights and strategies on how to serve more customers with the lessons in this business guide.
The melting pot is no more. Where not very long ago we sought assimilation, we now pursue multiculturalism. Nowhere has this transformation been more evident than in the public schools, where a traditional Eurocentric curriculum has yielded to diversity--and, often, to confrontation and confusion. In a book that brings clarity and reason to this highly charged issue, Nathan Glazer explores these sweeping changes. He offers an incisive account of why we all--advocates and skeptics alike--have become multiculturalists, and what this means for national unity, civil society, and the education of our youth. Focusing particularly on the impact in public schools, Glazer dissects the four issues uppermost in the minds of people on both sides of the multicultural fence: Whose "truth" do we recognize in the curriculum? Will an emphasis on ethnic roots undermine or strengthen our national unity in the face of international disorder? Will attention to social injustice, past and present, increase or decrease civil disharmony and strife? Does a multicultural curriculum enhance learning, by engaging students' interest and by raising students' self-esteem, or does it teach irrelevance at best and fantasy at worst? Glazer argues cogently that multiculturalism arose from the failure of mainstream society to assimilate African Americans; anger and frustration at their continuing separation gave black Americans the impetus for rejecting traditions that excluded them. But, willingly or not, "we are all multiculturalists now," Glazer asserts, and his book gives us the clearest picture yet of what there is to know, to fear, and to ask of ourselves in this new identity.
Communicating is tougher than ever. Our relationships are suffering. We are losing our ability to relate and interact with each other. Despite our advances in technology, people feel lonely and disconnected. The Internet has further enabled bullying. And how our leaders communicate--in business, politics, and entertainment--often makes matters worse. Schools get caught up in standardized tests that fail to teach interpersonal skills. Brett Keirstead, a thirty-year sales professional, wants to do something about it. We Are All Sales, People teaches five key steps in sales that anyone can adapt to dramatically improve the quality of their communication and relationships at home, at school, and at work. You'll learn how to know yourself, sincerely understand others, focus on positive outcomes, negotiate, and "close the deal." Applying these five steps will transform the quality of your personal and professional life, while also making a difference for others.
World of Warcrafters, LARPers, Settlers of Catan? Weird. Beliebers, Swifties, Directioners? Weirder. Paleos, vegans, carb loaders, ovolactovegetarians? Pretty weird. Mets fans, Yankees fans, Bears fans? Definitely weird. Face it. We’re all weird. So why are companies still trying to build products for the masses? Why are we still acting like the masses even exist? Weird is the new normal. And only companies that figure that out have any chance of survival. This book shows you how.
NATIONAL BESTSELLER • PEOPLE PICK • OPTIONED BY SISTER PICTURES FOR TELEVISION • The discovery of a girl abandoned by the side of the road threatens to unearth the long-buried secrets of a Texas town’s legendary cold case in this superb, atmospheric novel from the internationally bestselling author of Black-Eyed Susans “If you only read one thriller this year, let it be this one. Psychologically absorbing, original and atmospheric. I could not turn the pages fast enough.”—Elin Hilderbrand, #1 New York Times bestselling author of 28 Summers It’s been a decade since Trumanell Branson disappeared, leaving only a bloody handprint behind. Her pretty face still hangs like a watchful queen on the posters on the walls of the town’s Baptist church, the police station, and in the high school. They all promise the same thing: We will find you. Meanwhile, Tru’s brother, Wyatt, lives as a pariah in the desolation of the old family house, cleared of wrongdoing by the police but tried and sentenced in the court of public opinion and in a new documentary about the crime. When Wyatt finds a lost girl dumped in a field of dandelions, making silent wishes, he believes she is a sign. The town’s youngest cop, Odette Tucker, believes she is a catalyst that will ignite a seething town still waiting for its own missing girl to come home. But Odette can’t look away. She shares a wound that won’t close with the mute, one-eyed mystery girl. And she is haunted by her own history with the missing Tru. Desperate to solve both cases, Odette fights to save the lost girl in the present and to dig up the shocking truth about a fateful night in the past—the night her friend disappeared, the night that inspired her to become a cop, the night that wrote them all a role in the town’s dark, violent mythology. In this twisty psychological thriller, Julia Heaberlin paints unforgettable portraits of a woman and a girl who redefine perceptions of physical beauty and strength. Praise for We Are All the Same in the Dark “This chilling tale of buried sins is relentlessly unpredictable.”—The Times (South Africa) “[Julia] Heaberlin knows how to build to a truly shocking twist, how to break a reader’s heart and then begin mending it. ‘What’s coming is always unimaginable,’ Odette’s one-time therapist tells her, ‘and by that, I mean just that. It cannot be imagined. What’s coming never acts or behaves the way we think it will.’ That’s true for this novel, too.”—The Dallas Morning News
When journalist Josh Levs was denied fair parental leave by his employer after his child was born, he fought back—and won. Since then, he’s become an advocate for modern families and working fathers. In All In, he explores the changing face of fatherhood and what it means for our individual lives, families, workplaces, and society. Fatherhood today is far different from previous generations. Stay-at-home dads are increasingly common, and growing numbers of men are working part-time or flextime schedules to spend more time with their children. Even the traditional breadwinner-dad is being transformed. Dads today are more emotionally and physically involved on the home front. They are “all in” and—like mothers—they are struggling with work-life balance and doing it all. Journalist and “dad columnist” Josh Levs explains that despite these unprecedented changes, our laws, corporate policies, and gender-based expectations in the workplace remain rigid. They are preventing both women and men from living out the equality we believe in—and hurting businesses in the process. Women have done a great job of speaking out about this, Levs—whose fight for parental leave made front page news across the country—argues. It’s now time for men to join in. Combining Levs’ personal experiences with investigative reporting and frank conversations with fathers about everything from work life to money to sex, All In busts popular myths, lays out facts, uncovers the forces holding all of us back, and shows how we can all join together to change them.
"Wooten has pulled off something close to miraculous... and touched the face of HIV/AIDS with compassion and humanity. —Alexandra Fuller, Chicago Tribune "This is a book not to be missed." —People "Amazing and tender... in this special book [Wooten] brings home the tragedy of AIDS." —Liz Smith, New York Post "Wooten rightly disregards journalistic distance and writes himself into the work, making it read like a contemplative literary memoir." —Time Out New York

Reconstruction and Production. Hearings Before the Select Committee on Reconstruction and Production, United States Senate, Sixty-sixth Congress, Third Session, Pursuant to S. Res. 350 Authorizing the Appointment of a Committee to Inquire Into the General Building Situation and to Report to the Senate Before December 1, 1920, Such Measures as May be Deemed Necessary to Stimulate and Foster the Development of Construction Work in All Its Forms ... Printed for the Use of the Select Committee on Reconstruction and Production

United States. Congress. Senate

Published: 1921

Total Pages: 1210


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