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The definitive quality management compendium--revised for the first time in a decade For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process. Juran's Quality Handbook, sixth edition covers: Leadership--what everyone needs to know about managing for superior quality and results Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more Industry applications--effectively applying quality management The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system
Psychology students who want to continue their education today are confronted by a bewildering variety of possibilities. Succeeding in Graduate School offers them much needed practical help. Written by experienced mentors, this book: *explains the options provided by a bachelor's degree, describes what each of the many available programs at the master's and doctoral levels prepares one to do, helps in selecting the most appropriate program, and enhances one's chances of being admitted; *gives reader-friendly tutorials in teaching, research, and clinical/consulting skills; *describes the stresses of life as a graduate student; *suggests ways to cope with the management of difficult professors, the search for the optimal advisor-mentor match, and other political and emotional problems that can make or break a graduate career; *offers advice on overcoming obstacles to completing a thesis or dissertation; and *provides guidance on navigating beyond graduate school: maintaining one's ethical focus, getting into and completing the internship that is a requirement of many programs, obtaining a license for those requiring one to work, and in general, building a career beyond the degree. Clear, crisp, and comprehensive--with extensive references for further exploration--Succeeding in Graduate School is must reading for undergraduates and graduate students alike.
Overview The ultimate management course. Do not only become a manager, become a leader! Content - What managers do - Hiring and retaining the very best people - Motivating employees - Coaching and development - Setting goals - Working with teams - Including interviews - Case studies - Worksheets - Cutting-edge techniques etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Winner of the 2015 USA Book News International Book Award for Parenting and Family In this inspiring book, Dr. Shimi Kang, a Harvard-trained child and adult psychiatrist and an expert in human motivation, provides a guide to the art and science of encouraging children to develop their own internal drive and a lifelong love of learning. Drawing on the latest neuroscience and behavioral research, Dr. Kang shows why pushy, hovering "tiger parents" and permissive "jellyfish parents" actually hinder self-motivation. She proposes a powerful new parenting model: the intelligent, joyful, highly social dolphin. Dolphin parents focus on maintaining balance in their children's lives to compassionately yet authoritatively guide them toward lasting health, happiness, and success. The mother of three children and the daughter of immigrant parents who struggled to give their children the "best" in life—Dr. Kang's mother could not read, her father taught her math while they drove around in his taxicab, and she was never enrolled in a single extracurricular activity—Dr. Kang argues that often the simplest "benefits" parents give their children are the most valuable. Combining irrefutable science with unforgettable real-life stories, The Self-Motivated Kid walks readers through Dr. Kang's four-part method for cultivating self-motivation. She argues that by trusting our deepest intuition about what is best for our kids, we will allow them to develop key traits—adaptability, community-mindedness, creativity, and critical thinking—to empower them to succeed and thrive in our increasingly competitive and complex world.
In this inspiring book, Harvard-trained child and adult psychiatrist and expert in human motivation Dr. Shimi Kang provides a guide to the art and science of inspiring children to develop their own internal drive and a lifelong love of learning. Drawing on the latest neuroscience and behavioral research, Dr. Kang shows why pushy “tiger parents” and permissive “jellyfish parents” actually hinder self-motivation. She proposes a powerful new parenting model: the intelligent, joyful, playful, highly social dolphin. Dolphin parents focus on maintaining balance in their children’s lives to gently yet authoritatively guide them toward lasting health, happiness, and success. As the medical director for Child and Youth Mental Health community programs in Vancouver, British Columbia, Dr. Kang has witnessed firsthand the consequences of parental pressure: anxiety disorders, high stress levels, suicides, and addictions. As the mother of three children and as the daughter of immigrant parents who struggled to give their children the “best” in life—Dr. Kang’s mother could not read and her father taught her math while they drove around in his taxicab—Dr. Kang argues that often the simplest “benefits” we give our children are the most valuable. By trusting our deepest intuitions about what is best for our kids, we will in turn allow them to develop key dolphin traits to enable them to thrive in an increasingly complex world: adaptability, community-mindedness, creativity, and critical thinking. Life is a journey through ever-changing waters, and dolphin parents know that the most valuable help we can give our children is to assist them in developing their own inner compass. Combining irrefutable science with unforgettable real-life stories, The Dolphin Way walks readers through Dr. Kang’s four-part method for cultivating self-motivation. The book makes a powerful case that we are not forced to choose between being permissive or controlling. The third option—the option that will prepare our kids for success in a future that will require adaptability—is the dolphin way.
Overview The ultimate course in marketing. Nothing will be uncovered. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - And many more Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. ​​​​​​​ Study material The study material will be provided in separate files by email / download link.