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How will you measure your VAS value-added services effectiveness? Can you do VAS value-added services without complex (expensive) analysis? Who is responsible for ensuring appropriate resources (time, people and money) are allocated to VAS value-added services? How is VAS value-added services data gathered? Are there recognized VAS value-added services problems? This easy VAS value-added services self-assessment will make you the dependable VAS value-added services domain leader by revealing just what you need to know to be fluent and ready for any VAS value-added services challenge. How do I reduce the effort in the VAS value-added services work to be done to get problems solved? How can I ensure that plans of action include every VAS value-added services task and that every VAS value-added services outcome is in place? How will I save time investigating strategic and tactical options and ensuring VAS value-added services costs are low? How can I deliver tailored VAS value-added services advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all VAS value-added services essentials are covered, from every angle: the VAS value-added services self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that VAS value-added services outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced VAS value-added services practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in VAS value-added services are maximized with professional results. Your purchase includes access details to the VAS value-added services self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific VAS value-added services Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Building on the success of the first edition, Mobile Messaging Technologies and Services offers extensive new and revised material based upon the latest research and industry developments. While early implementations targeted person-to-person messaging, MMS has now evolved to facilitate such requirements as the mass delivery of time-sensitive messages for content-to-person messaging. This Second Edition exploits the technical maturity of MMS as it is poised to generate a wealth of new business opportunities across the mobile communications sector. The author provides the fundamental technical background required for SMS, EMS and MMS, and supports this with industry cutting-edge developments. ● Contains a revised section on the fundamentals of MMS, including an updated section on GPRS to explain current commercial implementations such as GRX applications. ● Presents the latest developments in MMS standardization, including the design of synchronized multimedia integration language (SMIL) presentations, Digital Rights Management (DRM), transcoding techniques, postcard service and support of advanced multimedia formats. ● Describes the processes for standardizing telecommunications services and technologies (3GPP, OMA, GSM Association, IETF and W3C). ● Provides updated sections on SMS, EMS and heavily revised coverage of the developments in MMS, including MMS interworking and the forthcoming MMS version 1.3. This resource will be invaluable for application developers, manufacturers, operators and content providers involved in the design and deployment of messaging services. It will also be of interest to practitioners involved in the process of standardizing telecommunications services and technologies. Postgraduate students and researchers will benefit from having access to state-of-the-art findings backed by numerous illustrative real-world examples. Includes a companion website featuring information on relevant standards, available phones and developers’ resources.
Who will be responsible for making the decisions to include or exclude requested changes once Value-Added Service VAS is underway? Have the types of risks that may impact Value-Added Service VAS been identified and analyzed? How do we go about Comparing Value-Added Service VAS approaches/solutions? Do we aggressively reward and promote the people who have the biggest impact on creating excellent Value-Added Service VAS services/products? How do we Improve Value-Added Service VAS service perception, and satisfaction? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Value-Added Service VAS investments work better. This Value-Added Service VAS All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Value-Added Service VAS Self-Assessment. Featuring 703 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Value-Added Service VAS improvements can be made. In using the questions you will be better able to: - diagnose Value-Added Service VAS projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Value-Added Service VAS and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Value-Added Service VAS Scorecard, you will develop a clear picture of which Value-Added Service VAS areas need attention. Your purchase includes access details to the Value-Added Service VAS self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
In the NGN world, no truer words are spoken than "the future is now." And the competition in the information networking arena will only intensify in the next 5-10 years. Choosing the correct NGN-VAS strategy now will set your company apart. Value Added Services for Next Generation Networks examines the quest for the real added value in modern commu
Adopting Web Services will affect many processes within any organization. To throw light on the most important issues, we have commissioned Experts in the Industry to share their insights. The resultant papers cover a broad spectrum from architecture to business strategies without diverting into deep technological fashions. Each study in the collection will answer specific business challenges thrown up by Web Service architectures. Before changing, commissioning, or evaluating a Web Service initiative, all IT Managers, System Architects, Lead Developers, and Business Visionaries should study and reference this book.
Doctoral Thesis / Dissertation from the year 2011 in the subject Business economics - Offline Marketing and Online Marketing, , course: Management/Business Studies, language: English, abstract: The Indian cellular services market is growing at a rapid pace and the competition has also increased many folds. It has become imperative for the service providers to adopt such technologies and strategies which ensure their success in such a dynamic situation. As a result, the service providers are trying to develop an understanding about the customers in terms of enriching their experience by providing quality services resulting into a higher satisfaction and ultimately loyalty. With constantly decreasing Average Revenue Per User (ARPU) per month in a low tariff regime, the cellular operators in India are looking towards value added offerings for their customers in order to increase their ARPUs and survive in the coming tough times as they are unable to rely solely on the conventional voice services. The fact that the majority of cell-phone users are prepaid customers indicates towards a tendency for higher customer churn rate and thin profit margins to the mobile service providers despite a phenomenal increase in subscriber base. However, the situation has further been complicated with the instigation of mobile number portability, as it is going to enhance the customer churn rate due to the intense competition being faced by the operators in this market on the one hand and on the other very demanding customers. In such a scenario, the challenge for Indian cellular operators is to understand the preferences of their customers better and then to successfully offer the services that foster greater customer retention, as the entry of new global players in telecom market has further resulted in mounting customer acquisition and retention costs. Thus, all these facts highlight the relevance of value added services in an ever growing telecom market as a key strategic tool, not only for differentiation of services but also as a factor responsible for developing satisfaction and loyalty among the customers. Therefore, the present research study attempts to study the effects of Value Added Services (VAS) on Service Quality vis-à-vis Customer Satisfaction and Customer Loyalty in wireless telecommunication market. The findings of the present study convey that the service providers must concentrate their efforts not only on improving the core services but also the quality of Value Added Service (VAS) offered, as they have a potential to act as a strategic tool in order to enhance the customers’ satisfaction which will ultimately result in higher customer loyalty.
This book constitutes the refereed proceedings of the 18th IFIP TC 6/WG 6.1 International Conference on Testing Communicating Systems, TestCom 2006. The 23 revised full papers presented were carefully reviewed and selected from initially 48 submissions. The papers address all current issues in testing communicating systems, ranging from classical telecommunication issues to general software testing.
India Telecom Laws and Regulations Handbook Volume 1 Strategic Information and Basic Regulations