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This book describes the experiences of four organizations who tried to introduce new computer systems in a humanistic manner so that human as well as business gains would be derived from the introduction of technology. All four paid a great deal of attention to identifying efficiency and job satisfaction needs and to design ing the technical system and its surrounding organizational context in such a way that these needs could be effectively met. Nevertheless, as with all major change, the change process was difficult and demanding and considerable management skill and insight was required before successful systems were implemented. The author set out to identify the extent to which the values of the different groups involved in the design process influenced the way in which computer systems were designed and implemented. She also wished to establish the extent to which the values of technical systems designers, user management and user clerks converged or diverged in the change process. It is hoped that the ideas set out here will contribute both to a greater theoretical understanding of the in fluences which affect technical change and to the practical design of humanistic computer systems. The research was carried out in three large government de partments, two industrial firms and an international bank. Two of the govern ment departments asked for their data to remain confidential and so these are not described in detail in the book. The book is in twelve chapters.
This book describes the experiences of four organizations who tried to introduce new computer systems in a humanistic manner so that human as well as business gains would be derived from the introduction of technology. All four paid a great deal of attention to identifying efficiency and job satisfaction needs and to design ing the technical system and its surrounding organizational context in such a way that these needs could be effectively met. Nevertheless, as with all major change, the change process was difficult and demanding and considerable management skill and insight was required before successful systems were implemented. The author set out to identify the extent to which the values of the different groups involved in the design process influenced the way in which computer systems were designed and implemented. She also wished to establish the extent to which the values of technical systems designers, user management and user clerks converged or diverged in the change process. It is hoped that the ideas set out here will contribute both to a greater theoretical understanding of the in fluences which affect technical change and to the practical design of humanistic computer systems. The research was carried out in three large government de partments, two industrial firms and an international bank. Two of the govern ment departments asked for their data to remain confidential and so these are not described in detail in the book. The book is in twelve chapters.
This anthology features essays and book excerpts on technology and values written by preeminent figures in the field from the early 20th century to the present. It offers an in-depth range of readings on important applied issues in technology as well. Useful in addressing questions on philosophy, sociology, and theory of technology Includes wide-ranging coverage on metaphysics, ethics, and politics, as well as issues relating to gender, biotechnology, everyday artifacts, and architecture A good supplemental text for courses on moral or political problems in which contemporary technology is a unit of focus An accessible and thought-provoking book for beginning and advanced undergraduates; yet also a helpful resource for graduate students and academics
This book gives an in-depth philosophical analysis of moral problems to which information technology gives rise, for example, problems related to privacy, intellectual property, responsibility, friendship, and trust, with contributions from many of the best-known philosophers writing in the area.
Human values--including accountability, privacy, autonomy, and respect for person--emerge from the computer systems that we build and how we choose to use them. Yet, important questions on human values and system design have remained largely unexplored. If human values are controversial, then on what basis do some values override others in the design of, for example, hardware, algorithms, and databases? Do users interact with computer systems as social actors? If so, should designers of computer persona and agents seek to build on such human tendencies, or check them? How have design decisions in hospitals, research labs, and computer corporations protected or degraded such values? This volume brings together leading researchers and system designers who take up these questions, and more.
This book provides well-founded insights and guidance to (self-)manage work in a globalized and digitalized knowledge economy with a perspective of the year 2030. International researchers and practitioners draw a picture of how, when, and where we will work most probably in 10 years. Many cases and examples make this work a compendium for learning and for implementing new leadership and management practices. The book assists managers, knowledge workers, human resource professionals, consultants, trainers, coaches in business, public administration, and non-profit organizations to shape the future of work. Drawing on the authors’ more than twenty years of research, teaching, and consulting experience, this is one of the first professional guidebooks to analyze and discuss strategies for digital and disruptive changes at the workplace.
Business leaders are often too busy to familiarise themselves with the benefits and risks of technical undertakings such as new IT plans or changing digital platforms. Yet, if managed effectively, such initiatives can result in huge returns. Creating Value Through Technology provides CEOs, business owners and directors with a clear and accessible guide to the most prominent and profitable technologies that are available, allowing them to confidently implement and sustain new tech strategies. Different elements of the value chain can be supported and enhanced by different technologies – so it's important to understand how investments in tech can drive revenue growth, profitability and the valuation of a business. In this informative yet approachable book, Andrew Hampshire draws upon years of experience and an array of case studies to assess the potentiality and feasibility of different technologies in creating value based on a business's overall strategy. Andrew's book is centred around the basic levers of shareholder value creation: revenue growth, earnings growth and cash generation alongside the multiples used to value businesses. The book applies this framework to existing and burgeoning technologies, exploring where they can be best implemented and sustained to encourage growth. With Creating Value Through Technology, business leaders will discover a newfound confidence in incorporating technological strategies that will revolutionise their business for the digital age.
Using our moral and technical imaginations to create responsible innovations: theory, method, and applications for value sensitive design. Implantable medical devices and human dignity. Private and secure access to information. Engineering projects that transform the Earth. Multigenerational information systems for international justice. How should designers, engineers, architects, policy makers, and others design such technology? Who should be involved and what values are implicated? In Value Sensitive Design, Batya Friedman and David Hendry describe how both moral and technical imagination can be brought to bear on the design of technology. With value sensitive design, under development for more than two decades, Friedman and Hendry bring together theory, methods, and applications for a design process that engages human values at every stage. After presenting the theoretical foundations of value sensitive design, which lead to a deep rethinking of technical design, Friedman and Hendry explain seventeen methods, including stakeholder analysis, value scenarios, and multilifespan timelines. Following this, experts from ten application domains report on value sensitive design practice. Finally, Friedman and Hendry explore such open questions as the need for deeper investigation of indirect stakeholders and further method development. This definitive account of the state of the art in value sensitive design is an essential resource for designers and researchers working in academia and industry, students in design and computer science, and anyone working at the intersection of technology and society.
Technology is not value-free; nor does it exist in a vacuum. It needs a social basis - technology is affected by society and influences it. Technology, Values, and Society illustrates this using an examination of cross-cultural case studies representing simple, intermediate, and complex societies. Certain forms of technology exist when conducive values and structures sustain them. However, this relationship is not one-way. Technological changes do precipitate social and value changes. It is impossible to sustain egalitarian values in a society involving technology based on hierarchical relationships. Understanding this connection is vital if we are to keep some control over the way in which technology affects us. This revised edition brings the topic to life for both faculty and students.
"Addressing questions raised by managers and researchers over the last decade on the business value of information technology (IT), this book provides business professionals with a more precise rationale for making IT investments by detailing how computerization does not automatically create business value, but is one essential component that should be coupled with organizational changes such as new strategies, new business processes, and new organizational structures."