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Dr. Buddy Bell, founder of Ministry of Helps International, combines humor with informative teaching and practical tips to help ushers realize the importance of serving people with excellence in the local church.
Dr. Buddy Bell, Ministry of Helps specialist, gives church greeters humor and instruction on how to carry out one of the most important areas in church ministry ndash; the first impression of greeting.
I started writing this book in 1994. That was the year the LORD graciously commissioned me to raise for Him Quality leaders. I started with Ministers' and Pastors' workshop. Training for ushers was the second assignment I handled among the three fold mandates the LORD gave me in 1994. But, no book was written by me back then, neither did I come across any specialized book on Ushers, Greeters and Protocols in one volume, 20 years ago. I have been privileged to conduct Training courses across the length and breadth of Nigeria on Ushering ministry for 20 years. I have interacted with over 400 churches from over 280 denominations in conferences and seminars but I never wrote a book on this topic. Our outfit, Christian Leadership Skills, have been involved in mass training for ushers in churches that counted 120,000 on Sundays with Ushers' workforce of about 4,000. I have written 36 books todate, but none on Ushers, Protocol and Greeters until now. A particular mega church invited us to deliver training for ushers and crowd controllers twice within three months in their headquarters church. Their invitation came a bit late I could not be there physically. I didn't have a book on Ushers or crowd control. Only a manual. Churches get confused on the role of ushers as different from protocol officers. I have witnessed ushers and protocols fight for territories in churches. A particular church head usher insists that he must stay side by side with the protocol officer by the altar, very close to the anointed. There was no book to show where each belong. A particular ministry scrapped the word "Ushers" from the list of ministries. The General Overseer banned the entire ushers from officiating in the length and breadth of the church. His reason? Brethren have the Holy Spirit to direct them. No need for Ushers and the church went on "smoothly thereafter". I had no book to give to the man of God. No book I could give, until 20 years later! Who are Ushers? Who are Protocol officers? Who are Greeters? Who are Traffic Controllers? I didn't write any book to explain. I only explain during workshop session. Now the explanation has become handy.
Momentary Ministers . . . Most people think it takes a long time--years, months or even days to accomplish something profound, something great for God. The truth of the matter is that church greeters have this opportunity every time someone walks through the doors of their church. Greeters have the awesome ability and opportunity to be an...
In my youth I would watch the ushers at church and thought it would be neat to usher. It didn't look hard and I'd get to greet everyone. When I got old enough I volunteered and was hooked. After I was married and moved to the big city, the church I attend was very large, and like most churches they needed ushers. I was promoted very quickly and the responsibility didn't bother me. Then I was drawn to a new daughter church. This was a challenge, a brand new church. I offered what I could. When things got settled I was running one of the services. When the Head ushers spot came open I didn't think I was ready, so I prayed about it. A calmness came over me and I knew then it was what God wanted me to do.' David Foos, Head Usher, Canyon Hills Community Church, Bothell, Washington
The Ministry of Helps Handbook by Dr. Buddy Bell is now revised and updated. It is a unique combination of teaching, seminar guidelines and answers to often-asked questions. This useful and complete book provides pastors, and members, with the tools and insights to restore the ministry of helps to their church.
Ushering is a pivotal skill to learn that can be used for numerous events in this present age. Concerts, Weddings, Birthdays, Churches, and Theatre Shows all have Ushers. From identifying your role as an Usher, to taking responsibilities, this manual adds ample flesh to the bony subject of Ushering. Whether you are a volunteer or professional Usher, you need to be conversant with your duties, demands, and the intricacies of Ushering. Replete with nuggets of profound business wisdom, this book teaches both budding and expert Ushers the nitty-gritty of event ushering, Usher-guest etiquette, proper hygiene, code of ethics among pro Ushers, and creative ways of getting a raise from penny-pinching bosses. Event Ushers are the pillars of Ushering agencies, vested with the power to prop up or crumble the business. And this handbook plays the role of a salvager, and also seeks to instruct the passive learner, as well as the would-be Usher in the art of relating with patrons, building a solid reputation, and getting more Kudos, Clients, and Referrals.
We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The church’s value should also be to reach, serve, and keep lives for the kingdom of God. Whether you are a pastor concerned about the growth of your congregation and the flourishing of people’s lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, “At Your Service: Taking the Next Step in Guest Services” is an ideal tool for you. includes questions for reflection and supplementary training resources for additional study.