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Solutions to the unique problems of academic libraries in urban and metropolitan areas are provided in this professional handbook. Issues faced by the administrators of these libraries can differ markedly from those encountered by their counterparts in residential college towns, with service demands emanating from both the surrounding community and their own academic community. Written by experienced urban university librarians, each chapter addresses issues unique to the in-city academic library. Reaching out to their communities to establish links with business, industry, and other libraries, the administrators of the urban/metropolitan libraries require a great degree of diplomacy and management skills. Service demands arising from urban high schools place additional pressures on limited resources. This handbook shows how the use of new technologies can assist the urban academic librarian in fashioning services for a nonresident faculty, as well as a usually older student body, comprised of many international and part-time students. The characteristics of city living and their impact on information-seeking behavior are discussed. Other topics covered are resource sharing, setting fees, staff and collection security, environmental pollution and space requirements.
This book offers an interesting overview of academic libraries and the communities they serve in Africa. The book explores the work of academic libraries from a number of different countries primarily in Sub-Saharan Africa. One of the valuable contributions that the book makes is to highlight the numerous innovative ways in which librarians at African universities have been using their often limited resources to ensure students and academics get continual access to worldclass information. The book explores various examples of best practice in challenging circumstances such as unstable electricity and the COVID pandemic. With its mix of practical solutions to, and critical thinking about, the complex issues facing libraries in the Global South, this book is a must read for librarians who are embracing the Fourth Industrial Revolution, and activity working towards achieving the United Nations Sustainable Goals in their countries.
Did you know that more than 85% of U.S. undergraduates commute to college? Yet the literature geared to academic libraries overwhelmingly presumes a classic, residential campus. This book redresses that imbalance by providing a research-based look at the specific academic needs of commuter students. Edited by a team of librarians and anthropologists with City University of New York, the largest urban public university in the U.S, it draws on their ongoing research examining how these students actually interact with and use the library. The insights they’ve gained about how library resources and services are central to commuter students’ academic work offer valuable lessons for other institutions. Presenting several additional case studies from a range of institution types and sizes, in both urban and suburban settings, this book provides rigorous analysis alongside descriptions of subsequent changes in services, resources, and facilities. Topics include why IUPUI interior designers decided to scrap plans to remove public workstations to make way for collaborative space;how ongoing studies by University of North Carolina anthropologist Donna Lanclos shaped the design of the Family Friendly Library Room, where students may bring their children;ways that free scanners and tablet lending at Brooklyn College supports subway studiers;ideas from students on how best to help them through the use of textbook collections;using ACRL’s Assessment in Action model to learn about student engagement and outcomes with library instruction at a community college; andguidance on enlisting the help of anthropology students to conduct interviews and observations in an ethnographic study. With its emphasis on qualitative research, this book will help readers learn what commuter students really need from academic libraries.
The forming and nurturing of new partnerships and collaborations is a critical component of librarianship. Academic libraries have a long history of collaboration within the library, across their institutions, and in their local communities. However, forming new partnerships can be time-consuming, and at times frustrating, leaving important opportunities, connections, and projects unrealized. Cases on Establishing Effective Collaborations in Academic Libraries presents case studies on effective collaborations in a variety of settings with different objectives, staffing levels, and budgets that have proven to be successful in creating and maintaining strong and productive partnerships. It identifies and shares the role of the academic library in developing effective partnerships and collaborations within academia and the broader community. Covering topics such as controlled digital lending, research computing, and college readiness enhancement, this premier reference source is a vital resource for librarians and libraries, consortiums, university administrators, students and educators of higher education, community leaders, researchers, and academicians.
Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings.
Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings. This extensive resource shows how to use outreach programs to market new information resources and services to library constituents. Outreach Services in Academic and Special Libraries contains charts, graphs, and pictorials to help walk you through the process of creating an outreach program at your library. This book also presents bibliographies, suggestions on how to improve on existing designs, and the librarians’ “wish lists” of ideas they’d like to try in the future. Outreach Services in Academic and Special Libraries presents case studies covering many topics related to outreach services, including: outreach to special groups of remote users multicultural outreach collaborative outreach partnerships with university and college departments and community organizations outreach Web sites targeting special groups marketing library services and resources information literacy as a form of outreach multi-media kiosks and exhibits book talks outreach to new faculty and transfer students and more! Librarians will benefit from the wide range of creative ideas and successful case studies implemented by library colleagues representing institutions from around the country. Outreach Services in Academic and Special Libraries serves as a catalyst for librarians to implement similar outreach programs at their own academic or special library.
The rapid development of the Web and Web-based technologies has led to an ongoing redefinition of reference services in academic libraries. A growing diversity of users and the need and possibility for collaboration in delivering reference services bring additional pressures for change. At the same time, there are growing demands for libraries to show accountability and service value. All of these trends have impacted the field and will continue to shape reference and research services. And they have led to a need for increasingly specialized professional competencies and a literature to support them. In order to reimagine reference service for twenty-first century learning environments, practitioners will need to understand several focal areas of emerging reference. In particular, collaboration with campus partners, diverse student populations, technological innovations, the need for assessment, and new professional competencies, present new challenges and opportunities for creating a twenty-first century learning environment. Librarians must not only understand, but also embrace these emerging reference practices. This edited volume, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services. Through literature reviews and case studies, this book provides professionals with a convenient compilation of timely issues and models at comparable institutions. As academic libraries shift from functioning primarily as collections repositories to serving as key players in discovery and knowledge creation, value-added services, such as reference, are even more central to libraries’ and universities’ changing missions.
Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problems—and fresh strategies and solutions—to further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do’s and don’ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students’ research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.
In this refreshing new volume, strategic planning of budget management is looked at with a broad, positive perspective. Whether because of cuts in funding, enrollment decline, or academic cutbacks, the necessity for strategic planning in a university comes out of unfavorable circumstances. The chapters cover the planning process from start to finish, with an emphasis on a final goal of bringing the library’s status from one of an economic competitor to a deserving equal in the eyes of the academic community. The development of programs and long--term goals for various programs with realistic results in mind are stressed in this timely book. Strategic planning can be an effective managing tool in the midst of uncertainty and constant change. Cooperation, collaboration, and communication are all essentials for reaching this goal, and the authors of the 13 chapters describe in detail past instances in which these were successful. Readers will find that several major themes tie the diverse chapters of this book together, such as becoming successful in applying for limited institutional resources; giving the library’s goals a more prominent position among the members of the campus administration; and using the planning exercise to help the members of the academic community better understand the administrative decision-making process. Written by college and university presidents, campus planners, and librarians, this book clearly outlines the methods and benefits of strategic planning and provides an encouraging picture of what can be achieved when the process is used.
This book addresses the issues faced by both international students and by librarians who work with them and offers suggestions on ways to make the relationship between the two groups more positive and productive. The annotated bibliography provides an overview of the literature on the topic.