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The growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens.
This book is a groundbreaking exploration of the historical and contemporary challenges in systems collaboration and integration. This exceptional book delves into engineering design, planning, control, and management, offering invaluable insights into the evolving nature of systems and networks. In an era defined by the ongoing cyber and digital transformation, coupled with artificial intelligence and machine learning, this book offers insights into the future of systems collaboration and integration. Over the past three decades, the PRISM Center and its affiliated PRISM Global Research Network (PGRN) have spearheaded pioneering theories, technologies, and applications in the realm of systems collaboration and integration. Their research, driven by the motto “Knowledge through information; Wisdom through collaboration,” has yielded remarkable advancements. Those achievements and papers presented and updated by the PGRN scholars in the 26th ICPR are included in this book.
"This book includes cases from local, state, Federal, and international governments, covering a wide variety of technologies such as geographic information systems, enterprise resource planning, Web-based customer response systems, and cross-agency shared systems, among others. The practitioners' in-depth knowledge brings a reality to the cases that readers will find stimulating as well as instructive"--Provided by publisher.
With the widespread knowledge and use of e-government, the intent and evaluation of e-government services continues to focus on meeting the needs and satisfaction of its citizens. E-Government Services Design, Adoption, and Evaluation is a comprehensive collection of research on assessment and implementation of electronic/digital government technologies in organizations. This book aims to supply academics, practitioners and professionals with the understanding of e-government and its applications and impact on organizations around the world.
Containing more than 250 articles, this three-volume set provides a broad basis for understanding issues, theories, and applications faced by public administrations and public organizations, as they strive for more effective government through the use of emerging technologies. This publication is an essential reference tool for academic, public, and private libraries.
Over the last decade or so, the field of science and technology studies (STS) has become an intellectually dynamic interdisciplinary arena. Concepts, methods, and theoretical perspectives are being drawn both from long-established and relatively young disciplines. From its origins in philosophical and political debates about the creation and use of scientific knowledge, STS has become a wide and deep space for the consideration of the place of science and technology in the world, past and present. The Routledge Handbook of Science, Technology and Society seeks to capture the dynamism and breadth of the field by presenting work that pushes the reader to think about science and technology and their intersections with social life in new ways. The interdisciplinary contributions by international experts in this handbook are organized around six topic areas: embodiment consuming technoscience digitization environments science as work rules and standards This volume highlights a range of theoretical and empirical approaches to some of the persistent – and new – questions in the field. It will be useful for students and scholars throughout the social sciences and humanities, including in science and technology studies, history, geography, critical race studies, sociology, communications, women’s and gender studies, anthropology, and political science.
The book is based on practical experience gained during the planning and execution of e-governance projects in India coupled with extensive research based on six national/multi-state-level agriculture related projects. It assesses e-governance projects in terms of desired project outcomes and analyzes performance from the viewpoints of three key groups – planners, implementers and beneficiaries. It highlights six constructs: extent of planning, comprehensiveness of strategy formulation, effectiveness of strategy implementation, changing situation, stakeholder competence levels and flexibility of processes, which are applied to reveal shortfalls in the existing planning and implementation system for e-governance projects in India. It also identifies a set of significant strategic variables influencing performance based on three independent opinion surveys of stakeholders located across the country, and uses these variables as the basis of strategic gap analyses of some major ongoing agriculture related projects. Furthermore it presents lessons learned from cross-case quantitative and qualitative analyses in the form of a generalized strategic framework for improving performance. Offering an overview of major e-governance projects, it uses several illustrative examples to address the underlying issues and to support the study findings and recommendations. It also presents a novel approach of building strategic alliances across related departments to achieve effective e-governance. The book will be of interest to the practitioners in government as well corporates who are engaged in planning and implementation of e-governance projects spanning across various layers of government. In Indian context, the learning issues are likely to trigger appropriate corrective measures for generating better value from the several flagship projects envisaged under the Digital India Programme. Further, it will interest the academic audience working on the strategic framework and constituting constructs. It will also benefit business students and application software architectures who aspire for a consulting career in the area of e-governance.
This book consists of ten chapters, focusing on how to combine quantitative with qualitative methods in a research project. The approach of combining both methods is called ‘Triangulation’. In the social sciences, triangulation is often used in combining several research methods to study one subject. However, it is not in itself a method in the same way as a quantitative or qualitative approach with a specific paradigm. Triangulation is a plan, structure and investigation strategy deployed to obtain answers to problems identified at an earlier stage, and is widely used by researchers due to its capability in cross-checking the validity of findings and its minimal risk of bias. This book details the triangulation approach through its use in a real research project. Although, there are a number of books which discuss general research guidelines and methods, there is a notable lack of such books in social sciences which provide an example of integrating quantitative and qualitative methods in one research project. As such, the contents of this book will be useful to students, academicians and practitioners conducting research work.
"This book provides fundamental clues about the direction forward in electronic government needed to achieve even greater value from websites and assist the continuing transformation of governmental interaction with citizens"--Provided by publisher.
A truly international examination of public sector leadership, this book explores the ways leaders of developed nations are addressing current challenges. The overriding question explored by the authors is how public leadership across the globe addresses new challenges (such as security, financial, demographic), new expectations of leaders, and what public sector leadership means in the new era. The book allows the reader to view a large number of situations across the globe to better understand the relation between context and leadership. It integrates the two fields of leadership and public administration, providing a wide-ranging and complementary empirical context to the topic. Transcending state-centered perspectives, the authors include new developments in governance and public private sector collaboration while retaining a focus on the public values involved. The chapters address public sector leadership issues in a wide array of nations, integrating international perspectives with a globally diverse authorship. Several chapters address issues of collaboration across sectors, changing roles in the New Public Management paradigm, and corresponding new visions of leadership. Several of the chapters are explicitly comparative, including a study of mental health leadership training topics in eight nations, central banking in Europe, and efficiency studies in Britain, Denmark, and Norway. The chapters can be used as thought-provoking case studies as part of a supplemental text, and are accompanied by substantial bibliographies. Scholars, students, and practitioners in leadership, public policy and administration, and organization studies will find this volume a useful reference.