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Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.
Transport managers perform an essential and rewarding function in society, controlling the infrastructure that allows people and goods to move around conveniently and swiftly. In clear jargon-free language, this book explains the exceptionally wide range of skills demanded of transport managers, who must understand the economic, social, political and technical aspects of road, rail, air and sea transport, while, crucially, ensuring that levels of safety and reliability are not compromised. This new edition has been fully revised and updated to take account of recent major developments that have taken place in the world of transport, including the function of the Strategic Rail Authority, the Transport Act 2000 and the restructuring of the Department of Transport, Local Government and the Regions. Tailored to meet the Chartered Institute of Logistics and Transport syllabuses for Transport Management, this book is a 'must-have' resource for students and an essential companion for transport managers. Book jacket.