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For nearly 50 years students at Atlantic College ran inshore rescue services along a treacherous stretch of the South Wales coast. As auxiliary coast guards, lifeboat volunteers for the RNLI, and beach lifeguards, these 16-18-year-olds from different backgrounds and countries proved competent, courageous and determined. This is an account of the rescue services from their inception in 1962 based on the stories of the students themselves. They are by turns funny, grim and hair-raising. It's a testimony to vision, ambition and dedication - and to what can be done when you harness teenagers' powerful urge to help humankind. Sold in aid of the charity Atlantic Pacific which trains teenagers in every aspect of rescue at sea.
Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.
Troubled to Trained was written by a dog trainer who specializes in correcting severe aggressive behaviors in troubled dogs. The author has spent years developing strategies which target the cause of these aggressions in order to correct the problems. He has been successful in correcting behaviors so dangerous, that he was the dog's last hope. Not only have his methods been proven effective, but his ability to train these dogs is amazing! This book teaches "Why dogs behave the was they do" so that any dog owner can easily understand. The reader will learn how different a dog's world is from a human's world... and why the dog behaviors that frustrate owners the most are instinct based, thus the problems are reversed through instinct as well. Learning how to communicate with dogs in a language they understand is the key to relieving them of the troubles they experience. Yes, many dogs are trapped in a confusing cycle... they are dogs, but when they do what their instinct tells them is "good..". they aren't praised as they would expect... but, rather punished. Not only is this theme followed throughout the book, the perfect solution to dogs and their owners' dilemmas are presented clearly. But he goes on to explain why a dog resorts to its natural instincts to begin with, and how to eliminate the problems it has caused. Step by step, he goes through specific aggressive behaviors, walks you through the exercises he recommends to correct the problems, and explains in detail how to prevent your dog from developing unwanted behaviors. You will learn the basic "Leadership & Trust" principle that applies to your everyday co-existence with dogs. You will be relieved to discover solutions to the behavior problems you have accepted in defeat... only because you felt you had no other choice. Troubled To Trained is a tool to equip you with everything you need to live in perfect harmony with your dog. You will be surprised to learn what your dog has been trying to communicate to you all along! The author doesn't let you feel guilty for not having understood the problems, or for having dealt with them in a way that only made matters worse. He is a kind and gentle writer who wants to help as many people as he can realize the communication gap between dogs and their owners... and provide solutions to the conflicting issue that have developed as result. Each chapter includes a variety of interesting scenarios, actual cases, and touching stories from personal experience. You will be encouraged at the positive attitude that is evident on every page. You will even be introduced to "Superstar Sonja" who is pictured on the front cover... you will feel the pain of her existence prior to her rescue, and then the thrill of her amazing shows in front of live audiences. If you are a dog owner, this is one book you will certainly love! Also, the author connects you with "Operation Second Chance..". the rescue program through which he works to restore the trust that dogs need to have in their humans, and works toward them being eligible to find a "Forever Home" ... Yes, All Dogs Need A Leader They Can Trust ... One last thing about the author... he has designated a portion of the proceeds from each copy of Troubled to Trained purchased to go back into the Jail Dog Program through which he makes a difference in the lives of dogs every day... in a personal way. INTRODUCTION by Shane Hawkins: "Having a TROUBLED or disobedient dog can be frustrating & nerve-racking.. especially if your dog won't listen to you. Unwanted behavior such as biting, barking, growling, begging, & jumping up on people, are natural behaviors common to dogs. So (naturally) your dog will rely upon his own instincts until he knows that you have the situation under control. Most dog owners don't understand why their dog behaves the way it does... As a result, dog owners tend to accept the unwanted behavior their dogs exhibit without ever realizing the source of the problem... or th
The results are in: observations are not improving teaching and learning. Pertinently, the Gates Foundation’s recently completed effort to improve student outcomes through enhancing the teacher evaluation process failed to achieve substantive improvement. The way observations are currently designed serve as an obstacle to teacher risk-taking. Teachers fear negative evaluations when their pedagogy is rated, and they lack faith in being supported by supervisors because a trusting relationship between them and their observer has not been built. Trust-Based Observations: Maximizing Teaching and Learning Growth is a schema changing evaluation model that understands people perform at their best when they feel safe and supported. It begins with twelve, 20 minute observations per week followed by collegial conversations driven by reflective questions, sharing observed teaching strengths, and the building of safe and trusting relationships with teachers. Add the elimination of rating pedagogical skills and replace it with rating mindset, and teachers trust. When teachers fully embrace risk-taking and innovation, it leads to remarkable teaching transformations and improved student learning.
A no-good thief takes on a job with a huge payout that he can’t possibly resist! Steven Train is a thief who knows a thing or two about how to handle a firearm. One day he’s approached by another crook named John Rainier to go on a manhunt. Train is wary at first, but when Rainier tells him there’s a huge payout, he decides to take on the job. Rainier works for Patrick Comstock, a rich rancher looking for an honest man to go on a dangerous mission in hopes of finding his long lost friend. Comstock’s friend disappeared after losing all his earnings in oil stock investments that went bad. However, as luck would have it, one of the oil stocks bounced back and is now worth $50,000! Comstock needs Train to find his long lost friend and give him his earnings. Train takes on the job with the intent of stealing the cash and splitting it with the no-good Rainier, but a snooping detective investigating a number of older crimes Train committed could ruin their best-laid plans. And to top it off, Train has an odd change of heart and decides that if Comstock enlists his help, he will double-cross Rainier and will instead faithfully carry out his mission to find the missing person and return to him his money. Skyhorse Publishing is proud to publish a broad range of books for readers interested in fiction that takes place in the old West. Westerns—books about outlaws, sheriffs, chiefs and warriors, cowboys and Indians—are a genre in which we publish regularly. Our list includes international bestselling authors like Zane Gray and Louis L’Amour, and many more. While not every title we publish becomes a New York Times bestseller or a national bestseller, we are committed to books on subjects that are sometimes overlooked and to authors whose work might not otherwise find a home.
Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come. The authors cover every aspect of optimal service leadership: the best hiring, training, and workplace organization practices; the creation of operating strategies around areas such as facility design, capacity planning, queue management, and more; the use—and misuse—of technology in delivering top-level service; and practices that can transform loyal customers into “owners.” Looking ahead, the authors describe the world of great service leaders in which “both/and” thinking replaces trade-offs. It's a world in which new ideas will be tested against the sine qua non of the “service trifecta”—wins for employees, customers, and investors. And it's a world in which the best leaders admit that they don't have the answers and create organizations that learn, innovate, “sense and respond,” operate with fluid boundaries, and seek and achieve repeated strategic success. Using examples of dozens of companies in a wide variety of industries, such as Apollo Hospitals, Châteauform, Starbucks, Amazon, Disney, Progressive Insurance, the Dallas Mavericks, Whole Foods, IKEA, and many others, the authors present a narrative of remarkable successes, unnecessary failures, and future promise.
"A no-good thief takes on a job with a huge payout that he can't possibly resist! Steven Train is a thief who knows a thing or two about how to handle a firearm. One day he's approached by another crook named John Rainier to go on a manhunt. Train is wary at first, but when Rainier tells him there's a huge payout, he decides to take on the job. Rainier works for Patrick Comstock, a rich rancher looking for an honest man to go on a dangerous mission in hopes of finding his long lost friend. Comstock's friend disappeared after losing all his earnings in oil stock investments that went bad. However, as luck would have it, one of the oil stocks bounced back and is now worth $50,000! Comstock needs Train to find his long lost friend and give him his earnings. Train takes on the job with the intent of stealing the cash and splitting it with the no-good Rainier, but a snooping detective investigating a number of older crimes Train committed could ruin their best-laid plans. And to top it off, Train has an odd change of heart and decides that if Comstock enlists his help, he will double-cross Rainier and will instead faithfully carry out his mission to find the missing person and return to him his money."--
This book establishes the foundations needed to realize the ultimate goals for artificial intelligence, such as autonomy and trustworthiness. Aimed at scientists, researchers, technologists, practitioners, and students, it brings together contributions offering the basics, the challenges and the state-of-the-art on trusted autonomous systems in a single volume. The book is structured in three parts, with chapters written by eminent researchers and outstanding practitioners and users in the field. The first part covers foundational artificial intelligence technologies, while the second part covers philosophical, practical and technological perspectives on trust. Lastly, the third part presents advanced topics necessary to create future trusted autonomous systems. The book augments theory with real-world applications including cyber security, defence and space.
A monthly magazine of practical nursing, devoted to the improvement and development of the graduate nurse.