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The purpose of this dissertation is to report formulative research on an interpersonal paradigm for superior-subordinate communication. The suggested paradigm goes beyond traditional structural approaches to leadership and rests on the interpersonal perception theory of Laing, Phillipson, and Lee. The following theoretical propositions were tested: (1) Highly confirming behavior by a superior, as perceived by an immediate subordinate, is related to a high degree of subordinate feedback. (2) Highly confirming behavior by a superior, as that behavior is perceived by a subordinate, is related to greater communication of creativity from the subordinate to the superior. (3) High superior disclosure, as perceived by a subordinate, is related to a high degree of subordinate feedback. (4) A high degree of superior accessibility, as perceived by a subordinate, is related to greater communication of creativity from the subordinate to the superior. (5) A high degree of superior accessibility, as perceived by a subordinate, is related to a high degree of subordinate feedback.
This book discusses how people go about achieving their social goals through human symbolic interaction. The editors' collective presumption is that there are more or less typical ways that people attempt to obtain desired outcomes -- be they persuasive, informative, conflictive, or the like -- through communication. Representing a first summary of research done by scholars, primarily in the communication discipline, this volume seeks to identify and understand how it is that people achieve what they want through social interaction. Under the very broad label of strategies, this research has sought to: * identify critical social goals such as gaining compliance, generating affinity, resolving social conflict, and offering information; * specify, for each goal, the ways, or strategies, by which people can go about achieving these goals; * determine predictors of strategy selection -- that is, why does a person opt for one strategy over others to obtain the desired end? The research also reflects the attention the field of communication has given to strategy issues in the past 15 years. The chapters describe research on the ways in which people achieve different goals, and summarize existing research and theory on the attainment of social goals. Readers will gain insight into many of the issues that exist regardless of the strategy being discussed. Thus, this volume may not include chapters on topics such as ways people elicit or offer disclosure, ways people demonstrate anger, or ways people create guilt, but the issues that appear consistently throughout the various chapters should apply equally to these. Finally, the essays in this volume provide not only a summary of what has been accomplished to date, but also an initial theoretic map for future research concerning strategic interpersonal communication.
Focuses on the constructive nature of conflict and stresses conflict management as opposed to conflict resolution. Presents a comprehensive view of organizational conflict.