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The first edition of Tourism and Hospitality Law in Australia is a well thought out and easy to understand guide to the major laws applicable to the tourism and hospitality industry.
Law and the Hospitality Industry offers students an affordable and concise introduction to hospitality law. Starting with an overview of hospitality areas (travel agents, transportation, lodging, food services, tour operators and attractions/entertainment), the text explores the intersection of law and topics such as business structures, contracts, torts, property, employment, IP, safety, insurance and ethics. Chapter summaries, key terms, discussion questions and bibliographies, help students absorb concepts. The Teacher's Manual is available electronically on a CD or via email. Please contact Beth Hall at [email protected] to request a copy.
The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.
As research in tourism and hospitality reaches maturity, a growing number of methodological approaches are being utilized and, in addition, this knowledge is dispersed across a wide range of journals. Consequently there is a broad and multidisciplinary community of tourism and hospitality researchers whom, at present, need to look widely for support on methods. In this volume, researchers fulfil a pressing need by clearly presenting methodological issues within tourism and hospitality research alongside particular methods and share their experiences of what works, what does not work and where challenges and innovations lie.
The chapters in this volume provide tools and evidence useful for deep understanding of tourists’ buying, consumption, and being through examinations of consumers’ self-descriptions of personal markers of their trip configurations.
Tourism has long been considered a source of social inequality, and as the industry continues to expand rapidly there is an increasing need for a better understanding of its consequences. Providing a synthesis of tourism as a source of injustice, Tourism and Inequality addresses a wide range of interrelated forms of inequality, investigating its association with class, nation, ethnicity, race, gender, disability and age. Chapters examine routes towards social justice and initiatives that aim to advance poverty alleviation, fair trade, ethics and human rights. The analysis of a wide variety of case studies from around the world allows an exploration into the ways that tourism can be used positively to alleviate the impacts of social injustice. Providing a unique multidisciplinary perspective, the authors aim to lead the way towards a more socially responsible future for tourism practice. This book provides a useful resource for students of tourism and tourism management, as well as industry professionals and policy makers.
Overview You not only will learn the theory but the international applications as well. Content - Quality and Service Management Perspectives - Understanding and Managing Customer Satisfaction with Wildlife-based Tourism Experiences - Management of Tourism - Development and Growth - Co-branding in the Restaurant Industry - Service System - Marketing Tourism Online - Quality Management for Events - Effective Management of Hotel Revenue - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Designed as an introductory text for students who are considering a career in some part of the travel and tourism industry, this book introduces the subject of tourism, describes the main elements of the Australian travel and tourism industry sector by sector, and looks at the impacts of tourism.
Tourism, Travel and Hospitality Law, 2nd Edition provides a comprehensive coverage of relevant law from a practical, industry perspective. The principles are traced from their historical background through to current policy issues and international conventions. Key cases are discussed and the relevant legislation for each Australian Sate and Territory is analysed. Comparative tables are included for quick reference. Exercises are included in each chapter for practice in identifying and applying the principles covered. Further research is encouraged by comprehensive footnotes and references. This long anticipated second edition is the essential reference for all those studying and working in the tourism and hospitality industry.