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Robert Dingwall's classic and original study of the training of health visitors (public health nurses) in the UK is now available in a convenient ebook edition, featuring linked chapter endnotes, all tables from the print edition, linked and detailed subject Index, and active Contents. The new digital edition adds a substantive, explanatory 2014 Preface by the author. This book has not been easily available in print for many years, but it has long been regarded as an important contribution to the study of professional socialization. It was one of the first studies to incorporate ideas from ethnomethodology into an ethnographic approach to studying health visitors, proposing that education should be thought of as the production of competence rather than the internalization of knowledge. The training programme is examined as an organization, to which both faculty and students contribute. This programme is also embedded in a wider set of social relations as the students -- predominantly women -- negotiate the place of their studies within the other demands on their lives in the context of the 1970s. In the process, the book reveals the efforts and possible success of the professionalisation process of this subset of medical service providers; its qualitative empiricism is a model for research that opens up the health visitor position (much like the "physician assistant" or PA in the US who travels to patients and implements the medical practice of a larger network) to a broader conceptualisation of its location in the medical profession.
As a leader, it's your job to extract maximum talent, energy, knowledge, and innovation from your customers and employees. But how? In The Social Organization, two of Gartner's lead analysts strongly advocate exploiting social technology. The authors share insights from their study of successes and failures at more than four hundred organizations that have used social technologies to foster—and capitalize on—customers’ and employees’ collective efforts. But the new social technology landscape isn’t about the technology. It’s about building communities, fostering new ways of collaborating, and guiding these efforts to achieve a purpose. To that end, the authors identify the core disciplines managers must master to translate community collaboration into otherwise impossible results: • Vision: defining a compelling vision of progress toward a highly collaborative organization. • Strategy: taking community collaboration from risky and random success to measurable business value. • Purpose: rallying people around a clear purpose, not just providing technology. • Launch: creating a collaborative environment and gaining adoption. • Guide: participating in and influencing communities without stifling collaboration. • Adapt: responding creatively to change in order to better support community collaboration. The Social Organization highlights the benefits and challenges of using social technology to tap the power of people, revealing what managers must do to make collaboration a source of enduring competitive advantage.
This volume contains a collection of original studies in conversation analysis (C.A.) arranged and presented both to introduce the discipline to the newcomer and to reveal some of the expanding range of discoveries which conversation analysts are making in the course of their distinctive enquiries into the order and organisation of natural language. Though sociological in its orientation. C.A. and the papers here represented are of direct methodological and substantive interest to linguists, philosophers, discourse and speech analysts and social anthropologists. Indeed the strict adherence to the methodological principle that analysis can and must be shown to be grounded in data represents a challenge to all those disciplines which set out to use their materials as mere hand-maidens to support preconstructed models, theories and hypotheses. In this series of papers which includes previously unpublished works of the late Harvey Sacks and the last completed joint researches of Sacks, Jefferson and Schegloff ordinary talk is shown as consisting of a variety of previously unnoticed socially organised practices which conversationalists engage in to generate the organisation which talk has. The methods and the analytic mentality of conversation analysts are, and are here shown to be, designed to make conversationalist's methods, structure and modes of orientation available for empirical study. The search for order and organisation reveals it everywhere. Laughter is shown to be concertedly organised and negotiated in the finest detail. The machinery of delicate repair systems is revealed. Conversational completions are shown to be the product of elaborate negotiating machineries. Conversationalists are revealed as subtly orienting-to and invoking the visual contexts of their interaction within the framework of the turn-taking organisation of conversation. This volume also contains examples of conversation analytic work into the talk produced in organisational settings such as courts and Doctor/Patient interviews. Such analyses reveal the contribution that the discipline might make towards the exploration of the kind of social phenomena traditionally researched by sociologists, social psychologists and social anthropologists.
This introduction is designed to give an overview of conversation analysis. It begins by locating conversation analysis as a methodology amongst other methodologies, and describing conversation analysis as body of knowledge which reveals the ways in which language works in communication. The chapters introduce every aspect of conversation analysis in a logical, step-by-step examination, including coverage of transcription, turn-taking, sequence organisation, repair, and storytelling. Comprehensive and accessible, An Introduction to Conversation Analysis is essential reading for undergraduate and graduate students in sociolinguistics, discourse analysis, sociology and applied linguistics courses.
Complete proceedings of the 2nd European Conference on Social Media Porto Portugal Published by Academic Conferences and Publishing International Limited
Explanations identify causes, back up claims and justify actions. Social scientists study them because they reveal how people understand and construct their worlds. This stimulating book offers a critical review of the major approaches to the study of everyday explaining and arguing. Using concrete examples to illuminate the range of contemporary approaches, Antaki's concern is to test theory against practice. He draws a picture of explanation as a richly social achievement of speaker and audience, involving a balance between delicate manoeuvre and the exercise of discursive power.
This volume presents the proceedings of ECSCW 2013, the 13th European Conference on Computer Supported Cooperative Work. Each conference offers an occasion to critically review our research field, which has been multidisciplinary and committed to high scientific standards, both theoretical and methodological, from its beginning. The papers this year focus on work and the enterprise as well as on the challenges of involving citizens, patients, etc. into collaborative settings. The papers embrace new theories, and discuss known ones. They contribute to the discussions on the blurring boundaries between home and work and on the ways we think about and study work. They introduce recent and emergent technologies, and study known social and collaborative technologies. With contributions from all over the world, the papers in interesting ways help focus on the European perspective in our community. The 15 papers selected for this conference deal with and reflect the lively debate currently ongoing in our field of research.