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Dave Luehr believes that right now is the best time in history to be in the collision repair business, but only for those with the right mindset. The authors share insightful lessons along with real-world stories of acutal collision repairers who have discovered the secrets that have propelled them to a much higher level than their competitors.
For over 20 years I have had the honor of leading, managing, and overseeing successful collision repair shops. During that time, I have been able to formulate proven processes that are effective in any collision repair operation anywhere. In this book I will briefly take you through my own career history, setting the scene for the rest of the book. I will then take you on a journey of exploration through your own operation starting in the virtual world. We will then examine your shop from the outside and into the inside. I will give you valuable insights that any owner or manager can use right now. We will spend detailed time examining both estimating and production. Using the ideas and processes presented in this book you will be able to improve any existing collision operation. If you are opening a collision center you can build your operation from the ground up the right way. If you continually use the processes contained here you will enjoy a profitable and successful collision repair operation.
Vehicle maintenance.
The National Security Agency is the world’s most powerful, most far-reaching espionage. Now with a new afterword describing the security lapses that preceded the attacks of September 11, 2001, Body of Secrets takes us to the inner sanctum of America’s spy world. In the follow-up to his bestselling Puzzle Palace, James Banford reveals the NSA’s hidden role in the most volatile world events of the past, and its desperate scramble to meet the frightening challenges of today and tomorrow. Here is a scrupulously documented account—much of which is based on unprecedented access to previously undisclosed documents—of the agency’s tireless hunt for intelligence on enemies and allies alike. Body of secrets is a riveting analysis of this most clandestine of agencies, a major work of history and investigative journalism. A New York Times Notable Book
Let It Blurt is the raucous and righteous biography of Lester Bangs (1949-82)--the gonzo journalist, gutter poet, and romantic visionary of rock criticism. No writer on rock 'n' roll ever lived harder or wrote better--more passionately, more compellingly, more penetratingly. He lived the rock 'n' roll lifestyle, guzzling booze and Romilar like water, matching its energy in prose that erupted from the pages of Rolling Stone, Creem, and The Village Voice. Bangs agitated in the seventies for sounds that were harsher, louder, more electric, and more alive, in the course of which he charted and defined the aesthetics of heavy metal and punk. He was treated as a peer by such brash visionaries as Lou Reed, Patti Smith, Richard Hell, Captain Beefheart, The Clash, Debbie Harry, and other luminaries. Let It Blurt is a scrupulously researched account of Lester Bangs's fascinating (if often tawdry and unappetizing) life story, as well as a window on rock criticism and rock culture in their most turbulent and creative years. It includes a never-before-published piece by Bangs, the hilarious "How to Be a Rock Critic," in which he reveals the secrets of his dubious, freeloading trade.
Based on author Carmine Gallo's career as a Fortune 500 communications coach and Emmy Award-winning television journalist, 10 Simple Secrets of the World's Greatest Communicators has been updated and revised to show business people how to achieve their personal and professional goals by mastering the ten simple secrets used by the world's greatest business communicators. The book offers techniques and proven tips that explain how these successful communicators connect with audiences who demand passion, inspiration, preparation, clarity, brevity, command presence, and simplicity, all delivered in a visually compelling package.
The Secrets Series(R) is breaking new ground again!This volume will present guidelines for performing and interpreting CT studies. You'll find all of the features you rely on Secrets Series(R)-such as a question-and-answer format, bulleted lists, mnemonics, and tips from the authors. Plus, you'll appreciate these brand-new enhancements.. A new, two-color page layout, "Key Points" boxes, and lists of useful web sites.. A smaller, more portable size.. A chapter containing the "Top 100 Secrets" in computed tomographyNo matter what questions arise, Body CT Secrets, has the answers you need. Offers a new, two-color page layout, "Key Points" boxes, and lists of useful web sites. A smaller, more portable size lets you carry it anywhere Adds a chapter containing the "Top 100 Secrets" in computed tomography
In the tradition of Fast Food Nation and The Omnivore's Dilemma, an extraordinary investigation into the human lives at the heart of the American grocery store What does it take to run the American supermarket? How do products get to shelves? Who sets the price? And who suffers the consequences of increased convenience end efficiency? In this alarming exposé, author Benjamin Lorr pulls back the curtain on this highly secretive industry. Combining deep sourcing, immersive reporting, and compulsively readable prose, Lorr leads a wild investigation in which we learn: • The secrets of Trader Joe’s success from Trader Joe himself • Why truckers call their job “sharecropping on wheels” • What it takes for a product to earn certification labels like “organic” and “fair trade” • The struggles entrepreneurs face as they fight for shelf space, including essential tips, tricks, and traps for any new food business • The truth behind the alarming slave trade in the shrimp industry The result is a page-turning portrait of an industry in flux, filled with the passion, ingenuity, and exploitation required to make this everyday miracle continue to function. The product of five years of research and hundreds of interviews across every level of the industry, The Secret Life of Groceries delivers powerful social commentary on the inherently American quest for more and the social costs therein.
Discover the secrets, mysteries, hidden meanings and stories behind famous works of art. A book full of surprises, discoveries, forgotten treasures and lost tales, The Secrets of Art takes us on a journey through the art world’s mysteries to reveal that works of art are not always what they seem. A long-lost medieval masterpiece unearthed in the Tower of London. A secret message that only an elite few can read encoded in a painting. A glimpse of a ghostly image beneath the surface of a portrait. The intriguing stories of these works, and many more, are brought to life by author, historian and art detective Debra N. Mancoff, as she reveals secret symbols used by Leonardo da Vinci, Vermeer and Caravaggio, uncovers layers of meaning in paintings by Van Gogh, Picasso and Dali, and provides insight into works by Frida Kahlo, Kara Walker and Marina Abramović. Drawing upon the findings of advanced technology, new research, scientific analysis and old-fashioned curiosity, The Secrets of Art unveils the layers of meaning beneath the surfaces of great works of art in a collection of tales that are fully based in fact but are as fascinating as fiction.
“As technology threatens to displace countless jobs and skills, the ability to communicate is becoming more important than ever. This book is full of examples to help you get better at transporting your thoughts and emotions into the minds of other people.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg How to master the art of persuasion—from the bestselling author of Talk Like TED. Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill—it is the human edge that will make you unstoppable, irresistible, and irreplaceable—earning you that perfect rating, that fifth star. In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable—not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams. In the knowledge age—the information economy—you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation. In Five Stars, you will also learn: -The one skill billionaire Warren Buffett says will raise your value by 50 percent. -Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb’s founders follow a classic 3-part formula shared by successful Hollywood movies. -Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas.