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Decision making or making judgments is an essential function in the ordinary life of any individual. Decisions can often be made easily, but sometimes, it can be difficult due to conflict, uncertainty, or ambiguity of the variables required to make the decision. As human beings, we constantly have to decide between different activities such as occupational, recreational, political, economic, etc. These decisions can be transcendental or inconsequential. Analyzing the Role of Cognitive Biases in the Decision-Making Process presents comprehensive research focusing on cognitive shortcuts in the decision-making process. While highlighting topics including jumping to conclusion bias, personality traits, and theoretical models, this book is ideally designed for mental health professionals, psychologists, sociologists, managers, academicians, researchers, and upper-level students seeking current research on cognitive biases that affect individual decision making in daily life.
This book brings together the latest research in this new and exciting area of visualization, looking at classifying and modelling cognitive biases, together with user studies which reveal their undesirable impact on human judgement, and demonstrating how visual analytic techniques can provide effective support for mitigating key biases. A comprehensive coverage of this very relevant topic is provided though this collection of extended papers from the successful DECISIVe workshop at IEEE VIS, together with an introduction to cognitive biases and an invited chapter from a leading expert in intelligence analysis. Cognitive Biases in Visualizations will be of interest to a wide audience from those studying cognitive biases to visualization designers and practitioners. It offers a choice of research frameworks, help with the design of user studies, and proposals for the effective measurement of biases. The impact of human visualization literacy, competence and human cognition on cognitive biases are also examined, as well as the notion of system-induced biases. The well referenced chapters provide an excellent starting point for gaining an awareness of the detrimental effect that some cognitive biases can have on users’ decision-making. Human behavior is complex and we are only just starting to unravel the processes involved and investigate ways in which the computer can assist, however the final section supports the prospect that visual analytics, in particular, can counter some of the more common cognitive errors, which have been proven to be so costly.
Major New York Times bestseller Winner of the National Academy of Sciences Best Book Award in 2012 Selected by the New York Times Book Review as one of the ten best books of 2011 A Globe and Mail Best Books of the Year 2011 Title One of The Economist's 2011 Books of the Year One of The Wall Street Journal's Best Nonfiction Books of the Year 2011 2013 Presidential Medal of Freedom Recipient Kahneman's work with Amos Tversky is the subject of Michael Lewis's The Undoing Project: A Friendship That Changed Our Minds In his mega bestseller, Thinking, Fast and Slow, Daniel Kahneman, the renowned psychologist and winner of the Nobel Prize in Economics, takes us on a groundbreaking tour of the mind and explains the two systems that drive the way we think. System 1 is fast, intuitive, and emotional; System 2 is slower, more deliberative, and more logical. The impact of overconfidence on corporate strategies, the difficulties of predicting what will make us happy in the future, the profound effect of cognitive biases on everything from playing the stock market to planning our next vacation—each of these can be understood only by knowing how the two systems shape our judgments and decisions. Engaging the reader in a lively conversation about how we think, Kahneman reveals where we can and cannot trust our intuitions and how we can tap into the benefits of slow thinking. He offers practical and enlightening insights into how choices are made in both our business and our personal lives—and how we can use different techniques to guard against the mental glitches that often get us into trouble. Winner of the National Academy of Sciences Best Book Award and the Los Angeles Times Book Prize and selected by The New York Times Book Review as one of the ten best books of 2011, Thinking, Fast and Slow is destined to be a classic.
Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a new framework that frees you from the trap of unproductive conflict and pointless arguing forever. If the threat of raised voices, emotional outbursts, and public discord makes you want to hide under the conference room table, you're not alone. Conflict, or the fear of it, can be exhausting. But as this powerful book argues, conflict doesn't have to be unpleasant. In fact, properly channeled, conflict can be the most valuable tool we have at our disposal for deepening relationships, solving problems, and coming up with new ideas. As the mastermind behind some of the highest-performing teams at Amazon, Twitter, and Slack, Buster Benson spent decades facilitating hard conversations in stressful environments. In this book, Buster reveals the psychological underpinnings of awkward, unproductive conflict and the critical habits anyone can learn to avoid it. Armed with a deeper understanding of how arguments, you'll be able to: Remain confident when you're put on the spot Diffuse tense moments with a few strategic questions Facilitate creative solutions even when your team has radically different perspectives Why Are We Yelling will shatter your assumptions about what makes arguments productive. You'll find yourself having fewer repetitive, predictable fights once you're empowered to identify your biases, listen with an open mind, and communicate well.
Recently, characteristics of human behavior have created a new important source for attackers. The attackers' attention shifted from the direct machine attacks that require breaking the underlying cryptography to target human vulnerability to get access to the information. Despite problems that human vulnerability has created, the human role has received too little attention in security domain. The role of humans is often neglected in favor of technical solutions in the cyber security equation. This may be due to a lack of understanding of human vulnerability. The technical side is clearly an essential part of cyber security, but people are also strongly involved in the information security. The technical side is more identifiable but human behavior is still very important. Fortunately, Social Engineering Security is changing the way we look at computer security. The main pillar of this field is how human psychological factors can influence humans to make bad or irrational decisions. People's irrational judgments (human error) are often caused by cognitive biases (CB) which are tendencies to think irrationally in certain types of situations. The awareness of CB goes back to the early 1970s when the psychologists Kahneman and Tversky showed there might be a gap between how humans should make a decision and how they actually make a decision. CB is often connected with two aspects first, some limitation in processing knowledge that caused by the Cognitive load (CL), which is related to human neutrality and the second aspect, is the usability of the system. Usability of a system is one of the causes of people's biases in decisions. On the other hand people's security decisions in the domain of cyber security are also closely tied to usability. The mismatch between security and usability goals contributes to making inappropriate security-related decisions. Clearly, we can see that the security decision-making is a result of three overlapping factors: security, usability and CB. Studies have been focused on evaluating the security polices and techniques. The focus of these evaluations is on the intentional threats that result from a malicious intent of access. The unintentional threat that results from human error has not received the necessary attention. Thus, this study focuses on the security threats that relate to human error with the non-malicious and legal intent. This dissertation has several contributions to current research in the security field: First, it pays attention to the security threats that relate to human error and result from non-malicious legal intent. It addresses the human error that leads to the unintentional threat by exploring human cognitive processes in the context of cyber security. Since the human error is resulting from three overlapping factors, security, usability and CB, this research also studies the relation between these factors. It explores the links between security decision-making and usability, as well as illustrating the cognitive processing and reasoning behind the end-user decision by depicting the concept set that leads the end-user to make a specific decision. For this part, a mental model has been proposed for peoples' decision-making toward security and usability. To construct the model, a crowd-sourcing technique and a cognitive map approach are used, and an experiment is performed to evaluate the findings using Amazon Mturk. Second, this dissertation quantifies the individual's security decision-making under the influence of cognitive biases, with full consideration of usability factors. For these purposes, another experiment is conducted involving 54 participants who performed multiple security tasks. An eye-tracking machine is used to record cognitive measurements that are used for decision analysis. The proposed model for security decision is derived from the Multi Criteria Decision Analysis (MCDA) approach. In the decision-making context, the MCDA is a technique, which provides formal methods to analyze decisions that involve different or contradicting factors.
People base thousands of choices across a lifetime on the views they hold of their skill and moral character, yet a growing body of research in psychology shows that such self-views are often misguided or misinformed. Anyone who has dealt with others in the classroom, in the workplace, in the medical office, or on the therapist’s couch has probably experienced people whose opinions of themselves depart from the objectively possible. This book outlines some of the common errors that people make when they evaluate themselves. It also describes the many psychological barriers - some that people build by their own hand - that prevent individuals from achieving self-insight about their ability and character. The first section of the book focuses on mistaken views of competence, and explores why people often remain blissfully unaware of their incompetence and personality flaws. The second section focuses on faulty views of character, and explores why people tend to perceive they are more unique and special than they really are, why people tend to possess inflated opinions of their moral fiber that are not matched by their deeds, and why people fail to anticipate the impact that emotions have on their choices and actions. The book will be of great interest to students and researchers in social, personality, and cognitive psychology, but, through the accessibility of its writing style, it will also appeal to those outside of academic psychology with an interest in the psychological processes that lead to our self-insight.
This encyclopedia, representing one of the most multi-disciplinary areas of research, is a comprehensive examination of the key areas in animal cognition and behavior. It will serve as a complementary resource to the handbooks and journals that have emerged in the last decade on this topic, and will be a useful resource for student and researcher alike. With comprehensive coverage of this field, key concepts will be explored. These include social cognition, prey and predator detection, habitat selection, mating and parenting, development, genetics, physiology, memory, learning and perception. Attention is also given to animal-human co-evolution and interaction, and animal welfare. All entries are under the purview of acknowledged experts in the field.
The persistent presence of cognitive biases has influenced rational decisions and strategic management since the 1970s. These prejudiced errors in judgment, often systematic and predictable, breach the foundational assumptions of economic theory, leading to dire consequences such as social inequality, financial collapse, and governmental inefficiency. Even the brightest minds are not immune, making it crucial to address these biases head-on. Overcoming Cognitive Biases in Strategic Management and Decision Making unravels the complex tapestry of biases that infiltrate decision-making processes at all levels. From social injustice biases and reasoning errors to action-inaction and social biases, the book confronts the myriad of ways that biases manifest in critical moments. These pose a significant threat to sound decision-making in various fields, impacting professionals ranging from judges and doctors to public officials. The repercussions of unchecked biases are far-reaching, leading to flawed outcomes that echo through society. The urgent need for a strategic response to mitigate these biases and enhance decision-making processes forms the crux of the problem this book seeks to address.