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Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during the previous outage, only to find out that it made no difference in this one." "We did not communicate openly about an escalating outage that was caused by our botched deployment because we thought we were about to lose our jobs." While the above scenarios are entirely realistic, it's hard to find many postmortem write-ups that even hint at these "human factors." Their absence is, in part, due to the social stigma associated with publicly acknowledging their contribution to outages. And yet, people dealing with outages are clearly subject to physical exhaustion and psychological stress, not to mention impaired reasoning due to a host of cognitive biases. This report focuses on the effects and mitigation of stress and cognitive biases during outages and postmortems. This "human postmortem" is as important as the technical one, as it enables building more resilient systems and teams, and ultimately reduces the duration and severity of outages.
The first book in the Kay Scarpetta series, from No. 1 bestselling author Patricia Cornwell. Scarpetta is coming to the screen soon, starring Nicole Kidman and Jamie Lee Curtis. 'America's most chilling writer of crime fiction' The Times A serial killer is on the loose in Richmond, Virginia. Three women have died, brutalised and strangled in their own bedroom. There is no pattern: the killer appears to strike at random - but always early on Saturday mornings. So when Dr Kay Scarpetta, chief medical officer, is awakened at 2.33 am, she knows the news is bad: there is a fourth victim. And she fears now for those that will follow unless she can dig up new forensic evidence to aid the police. But not everyone is pleased to see a woman in this powerful job. Someone may even want to ruin her career and reputation . . . If you're a fan of Patricia Cornwell's ground-breaking Kay Scarpetta series, don't miss her brand-new thriller Livid - out now. Praise for the groundbreaking series: 'One of the best crime writers writing today' Guardian 'Devilishly clever' Sunday Times 'The top gun in this field' Daily Telegraph 'Forget the pretenders. Cornwell reigns' Mirror 'The Agatha Christie of the DNA age' Express
She closed her eyes and saw, as if on a loop, a repeating backdrop of square windows, blue sky and concrete spinning and passing, passing, passing. She could not escape the horror of it: falling unstoppably, irretrievably until the hard concrete reaches up. That last glimpse of them at the edge. A long-serving beat cop in the Met and a teenage girl fall to their deaths from a tower block in London's East End. Left alive on the roof are a five year old boy and rookie police officer Lizzie Griffiths. Within hours, Lizzie Griffiths has disappeared, and DPS officer Sarah Collins sets out to uncover the truth around the grisly deaths, in an investigation which takes her into the dark heart of policing in London. Grounded in the terrifying realities of policing a city where the affluent middle-classes live cheek-by-jowl with the poorest immigrants, this is a complex, intelligent, thrilling crime novel by an author who has walked the beat.
Architecture Post Mortem surveys architecture’s encounter with death, decline, and ruination following late capitalism. As the world moves closer to an economic abyss that many perceive to be the death of capital, contraction and crisis are no longer mere phases of normal market fluctuations, but rather the irruption of the unconscious of ideology itself. Post mortem is that historical moment wherein architecture’s symbolic contract with capital is put on stage, naked to all. Architecture is not irrelevant to fiscal and political contagion as is commonly believed; it is the victim and penetrating analytical agent of the current crisis. As the very apparatus for modernity’s guilt and unfulfilled drives-modernity’s debt-architecture is that ideological element that functions as a master signifier of its own destruction, ordering all other signifiers and modes of signification beneath it. It is under these conditions that architecture theory has retreated to an 'Alamo' of history, a final desert outpost where history has been asked to transcend itself. For architecture’s hoped-for utopia always involves an apocalypse. This timely collection of essays reformulates architecture’s relation to modernity via the operational death-drive: architecture is but a passage between life and death. This collection includes essays by Kazi K. Ashraf, David Bertolini, Simone Brott, Peggy Deamer, Didem Ekici, Paul Emmons, Donald Kunze, Todd McGowan, Gevork Hartoonian, Nadir Lahiji, Erika Naginski, and Dennis Maher.
Matching the speed of change in modern business, this book takes readers on a two-year journey in building a project management office (PMO) for today and tomorrow and redefines the PMO as to what it should focus on: Projects, Methods, and Outcomes. Many organisations invest heavily in PMOs, but these are built on an outdated and static model that does not fit a hybrid, agile, AI-empowered, and rapidly changing business environment. Building on his renowned "balanced PMO" model, project management leader Peter Taylor tackles today’s challenges with this diary-style guide to inspire all PMO leaders, project managers, and business leaders, and provide a roadmap to follow to build (or rebuild) their own PMOs. He presents a completely new definition of "PMO", eliminating the traditional back-office concept of a centralised PMO, with his "Projects: Methods: Outcomes" construct that provides a truly business focused team to oversee the delivery of value to their organisation. Enriched with case studies and practical models, this book will benefit all PMO leaders, project management professionals, change and transformation leaders, and anyone interested in how to deliver business value through projects.
The Human Hypothalamus in Health and Disease
The draft Bill was published in May 2007 as Command paper Cm 7087 (ISBN 9780101708722). Vol. 1 of this report is also available (ISBN 9780104011348)
Excerpts from first-hand accounts such as letters, diaries, journals, speeches, and news stories arranged chronologically from the First Century, A.D. (Strabo writes of lands and India west of Spain) to 1961 (All America rode with him [Alan B. Shepard]).
#1 New York Times bestselling author Patricia Cornwell’s classic forensic thriller, featuring gutsy medical examiner Kay Scarpetta. A reclusive author, Beryl Madison finds no safe haven from months of menacing phone calls—or the tormented feeling that her every move is being watched. When the writer is found slain in her own home, Kay Scarpetta pieces together the intricate forensic evidence—while unwittingly edging closer to a killer waiting in the shadows.