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If you don't want to study counseling formally but do want to understand the basics thoroughly enough to be an effective everyday counselor, this is where you start. Step by step, we show you how to become a skilled helper in all the roles you play in life, personal and professional. The book draws on the work of Professor Gerard Egan, whose approach has been followed by trained counselors and therapists around the world for well over 40 years. We've distilled these time-tested principles and practices to their essence but without compromising on their authenticity. Simplified, yes, but never simplistic. The book introduces a fresh and easy-to-follow way of looking at the helping process, breaking it down into a series of nine conversations that each represent a critical step on a logical journey from problem to some life-enhancing outcome. This flexible, all-purpose approach is independent of any psychological theory and makes sense to everyone, regardless of background. In short, it feels natural, and with practice becomes second nature, providing you with a framework for helping yourself as well as others deal with the challenges of living. We describe the seven essential communication skills you need to have at your command when helping people to make beneficial decisions about their problems, issues and opportunities. Throughout, key concepts are supported with examples and structured exercises.
Kaye and Giulioni identify three broad types of conversations that have the power to motivate employees more deeply than any well-intentioned development event or process to help with career development.
Learn to start open, productive talks about money with your parents as they age As your parents age, you may find that you want or need to broach the often-difficult subject of finances. In Mom and Dad, We Need to Talk: How to Have Essential Conversations with Your Parents About Their Finances, you’ll learn the best ways to approach this issue, along with a wealth of financial and legal information that will help you help your parents into and through their golden years. Sometimes parents are reluctant to address money matters with their adult children, and topics such as long-term care, retirement savings (or lack thereof), and end-of-life planning can be particularly touchy. In this book, you’ll hear from others in your position who have successfully had “the talk” with their parents, and you’ll read about a variety of conversation strategies that can make talking finances more comfortable and more productive. Learn conversation starters and strategies to open the lines of communication about your parents’ finances Discover the essential financial and legal information you should gather from your parents to be prepared for the future Gain insight from others’ stories of successfully talking money with aging parents Gather the courage, hope, and motivation you need to broach difficult subjects such as care facilities and end-of-life plans For children of Baby Boomers and others looking to assist aging parents with their finances, Mom and Dad, We Need to Talk is a welcome and comforting read. Although talking money with your parents can be hard, you aren’t alone, and this book will guide you through the process of having fruitful financial conversations that lead to meaningful action.
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Chew on these one-of-a-kind conversation starters! Pass the salt? Eat your peas? You can do better than that! This book provides you with 365 ways to spark conversation and engage your youngsters while you gather around the table. Make dinnertime a lively experience the whole family looks forward to, as kids share their ideas, explore their creativity, and let you in on their wildest dreams with fun (and thought-provoking) questions like: If you could adopt a single trait from a wild animal, such as horns or a poisonous bite, what would it be? If you could invite any character from a book or movie to do something with you, who would you invite and what would you do? What would your life be like if you could be invisible? Studies show that kids who participate in regular family meals get better grades, have larger vocabularies, and are healthier than kids who don’t. So grab your fork--and your imagination--because it’s never too early to start a dynamic dinner routine!
In this book Erik de Haan encourages coaches to reflect on their coaching practices and reassess the tensions within the coaching relationship. Across its three sections this book is about developing trust, nurturing love in response to fears and tensions, and practicing humility as your confidence and success as a coach grows. Drawing on his long career, De Haan offers personal and thought-provoking advice for coaches. He highlights the benefit of making use of what happens before you start a session, listening to what is not being said, and disclosing all informational advantage you might have over your client. This book: • Features an array of personal experiences and helpful ideas to put into practice • Includes insights and reflections on coaching relationships to apply to all helping relationships • Uses a relational and inclusive approach to resolve the complex tensions inherent in coaching relationships • Explores the richness of listening, engaging, and understanding, as well as recognising the value of humility. The Gift of Coaching illustrates how coaching can help us process and integrate everyday fears and anxieties towards a place of love and acceptance for ourselves and our relationships. This is an entertaining, erudite and insightful read for both beginners and experienced consultants, coaches, and supervisors. Erik de Haan is the Director of Ashridge's Centre for Coaching with thirty years of experience in executive coaching and other organizational and leadership development. He is Professor of Organisation Development at the VU University Amsterdam, with an MSc in Theoretical Physics and a PhD in Physics with his research into learning and decision-making processes in perception. He has a registered psychodynamic psychotherapist and has authored more than 200 articles and sixteen books. “De Haan takes a forensic look at what it means to nurture another person’s experience and in so doing produces an essential and immensely powerful book.” Marina Cantacuzino MBE, Founder of The Forgiveness Project “Erik opens a window into his deep learning which will be of significant benefit to both new and experienced coaches.” Gina Lodge, CEO, Academy of Executive Coaching (AoEC) “'The Gift of Coaching' is a compendium of coaching research, wisdom, and case study examples.” Joel DiGirolamo, VP of Research and Data Science, International Coaching Federation “de Haan wields concepts like love, humility and quality of relationships like a maestro inspiring an orchestra. As one of the most highly published scholarly authors in coaching, he has provided a rare book with deep intellectual foundations, prolific empirical evidence and engaging stories. He has left little room for future authors to add more than he has already said about coaching.” Richard Boyatzis, PhD, Professor, Case Western Reserve University, USA “Erik continues to enrich the coaching space with his insights and his commitment to the maturation of the field and its practitioners. He asks some important questions about our role in these times that are well-worth the read.” Dr David Drake, Founder and CEO, The Moment Institute “Erik takes us back to the essence of coaching by illustrating the importance of trust, love, fear and humility through case studies, research and his own vast experience. This is a worthy contribution to our continuous search for understanding the building blocks of our profession.” Dr Nicky Terblanche, Head of MPhil in Management Coaching, University of Stellenbosch, South Africa
In conversation, children on the autism spectrum often struggle to select topics of interest to others. Many have strong, narrow interests and feel compelled to introduce these subjects when they talk. This book provides a simple visual model to help children experience more success in finding common ground in conversation. The "Green Zone" is a visual representation of finding common ground between one person (blue) and another person (yellow) to create a "green zone" that represents the pair's shared interests. The book, illustrated with hundreds of photographs representing the range of other people's interests, clearly explains what the "Green Zone" is and how to find it, and contains many photocopiable conversation practice activities and reinforcement worksheets based on this simple visual. Ideal for use in classroom settings or at home, this attractive, full colour book is suitable for children on the autism spectrum aged 7 and up.
Now in paperback, an award-winning look at French salons and the women who presided over them In the seventeenth and eighteenth centuries, between the reign of Louis XIII and the Revolution, French aristocratic society developed an art of living based on a refined code of good manners. Conversation, which began as a way of passing time, eventually became the central ritual of social life. In the salons, freed from the rigidity of court life, it was women who dictated the rules and presided over exchanges among socialites, writers, theologians, and statesmen. They contributed decisively to the development of the modern French language, new literary forms, and debates over philosophical and scientific ideas. With a cast of characters both famous and unknown, ranging from the Marquise de Rambouillet to Madame de Sta‘l, and including figures like Ninon de Lenclos, the Marquise de Sevigne, and Madame de Lafayette, as well as Pascal, La Rochefoucauld, Diderot, and Voltaire, Benedetta Craveri traces the history of this worldly society that carried the art of sociability to its supreme perfection–and ultimately helped bring on the Revolution that swept it all away.
From an Ivy League dean and a college admissions expert, a guide to help parents support their children as they navigate their way to college The College Conversation is a comprehensive resource for mapping the path through the college application process that provides practical advice and reassurance to keep both anxious parents and confused children sane and grounded. Rather than adding to the existing canon of "How to Get In" college guides or rankings, Eric Furda and Jacques Steinberg provide a step-by-step approach to having the tough conversations on this topic with less stress and more success. The book is organized around key discussions and themes that trace the chronological arc of admissions and financial aid--beginning before the assembly of a list of potential colleges and continuing through the receipt of decisions--with a final section that includes advice on the first year of college. The topics include preliminary conversations about the search, and specifically how parents can think about their children's interests and what kind of college would best suit them; choosing a college (based on its curriculum, culture, and community); writing the most effective essays; assessing acceptances, including considerations of finances and aid; and making the transition from high school to college life. The College Conversation will provide parents, students, and counselors with the credible, level-headed information often missing in this process, as well as a much-needed dash of perspective borne of experience.