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Good news, Rabbit and Mouse are going on a picnic. Bad news, it is starting to rain. Good news, Rabbit has an umbrella. Bad news, the stormy winds blow the umbrella (and Mouse!) into a tree. So begins this clever story about two friends with very different dispositions. Using just four words, Jeff Mack has created a text with remarkable flair that is both funny and touching, and pairs perfectly with his energetic, and hilarious, illustrations. Good news, this is a book kids will clamor to read again and again!
In search of the truth about the American condition, the author examines the latest social, economic, attitudinal, and demographic data.
From Mystery Writers of America Grand Master Donald E. Westlake comes the eagerly anticipated return of unlucky master crook John Dortmunder. Dortmunder doesn't like manual labor. So when Andy Kelp relays the offer of a grand to help dig up a grave in a far-flung cemetery, he balks...until he begins to wonder just why Fitzroy Guilderpost, criminal mastermind, wants to pull a switcheroo of two 70-years-dead Indians. Central to the plan is Little Feather Redcorn, the ex-Vegas showgirl and great-granddaughter of the newly-switched stiff. She will pose as the last remaining member of the Pottaknobbee tribe, one-third owners of the largest casino in the east. When the remains of the last known Pottaknobbee are dug up, down there in Queens, the DNA will prove that it's her ancestor. But when the scam goes into play, it's Dortmunder and his band who must step in to make sure everything runs smoothly.
Debunks popular misconceptions about common vices and healthy habits, sharing reassurance about vices in moderation and strict health-maintenance routines while offering real-world facts on such subjects as coffee, supplements and procrastination.
One day, with the help of his metal detector, Danny discovers an ancient treasure-chest that gives him power to rule the land. He wastes no time making changes: pets in school, no dentists or hairdressers, and Mum and Dad in bed by eight o'clock.
As Head of Oncological Surgery and the Gynecology Clinic at Berlin’s Charité Comprehensive Cancer Center, Jalid Sehouli is one of the world’s leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients’ quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news—managers, friends, or parents.
A shockingly honest memoir about life on the pro tennis circuit during its golden years by one of McEnroe's and Connors' chief rivals, Bill Scanlon. In the golden age of tennis, when players were just learning how to become media personalities, men like John McEnroe, Jimmy Connors, Björn Borg and Ivan Lendl ruled the court. In a tell-all memoir, former top 10 seeded tennis star and chief McEnroe rival, Bill Scanlon, presents an unfettered look at the good old days of tennis when some of the most colorful (and infamous) players in history went head-to-head and the game was changed forever. Bad News For McEnroe is in part a revelation of the feud between McEnroe and the author that began when they were teenagers, but the essence of this book are the wonderful and surprising on- and off-the-court high jinks of such notable players as Guillermo Vilas, Borg, McEnroe, Ilie Nastase and Connors, all of whom Scanlan played and knew intimately, from locker room fights to on-court breakdowns and blow-ups. A story that could not have come from anyone but a true insider, Scanlon's tale of life on the pro tennis circuit will shock and delight tennis fans everywhere.
This books offers a complete guide to living and loving with genital herpes.
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.