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Two androids. One captive. A vast ship filled with deadly secrets on the galaxy’s edge. Gamma completed his mission: the Nursery and its human future is safe . . . for the moment. Dangerous mechs wander Starship, broken code driving them to destruction. Strange power draws from dark corners raise questions. And, of course, what to do with the prisoner? As Gamma and Delta comb the ship, searching for answers, they find enemies new and old, conditional friends, and a grim destiny that must be dodged at all costs. The sequel to The Farthest Star, The Flawed Design is a sci-fi adventure bursting with action, tech, and characters you haven’t seen before. Dive into The Far Horizons trilogy, with its cyberpunk flare, tight far-future battles, and dreams of a better future for both man and machine.
Challenging the belief that national security agencies work well, this book asks what forces shaped the initial design of the Central Intelligence Agency, the Joint Chiefs of Staff, and the National Security Council in ways that meant they were handicapped from birth.
Elle Fiore wants a prince on a white horse. Maverick Wallace does not fit the description. It doesn't matter they shared the best kiss of her life, or her friends think he walks on water...and his Greek-god looks have absolutely no effect on her whatsoever. If only she can convince her heart he's not for her. Maverick is happy with his free and easy no-strings lifestyle. The last thing he wants or needs is someone complicated like Elle. He doesn't do relationships or sleepovers. She's beautiful, but a diva with a capital D. But something magical happens whenever they're in a room together, whether they want it to or not.
In her breathtaking young adult debut, bestselling author Cecelia Ahern depicts a society in Flawed in which obedience is paramount and rebellion is punished. And where one young woman decides to take a stand that could cost her everything. Celestine North lives a perfect life. She's a model daughter and sister, she's well-liked by her classmates and teachers, and she's dating the impossibly charming Art Crevan. But then Celestine encounters a situation in which she makes an instinctive decision. She breaks a rule and now faces life-changing repercussions. She could be imprisoned. She could be branded. She could be found FLAWED.
The key to profitability and success in both the medical device and the equipment markets often relates to how easy your products are to use. User acceptance and preference frequently is dependent upon ergonomic design. Medical Device and Equipment Design helps you enhance your product design, maximize user acceptance, and minimize potential problems in the marketplace. It provides practical guidance on how to plan and incorporate ergonomic design principles into medical devices and equipment so users intuitively feel comfortable with the product. Design engineers, usability and reliability engineers, software programmers, documentation specialists, product managers, quality engineers, and market/product managers will find this text invaluable in getting usability built into products from the very beginning.
Many designs that appear in today's society will circulate and encounter audiences of many different cultures and languages. With communication comes responsibility; are designers aware of the meaning and impact of their work? An image or symbol that is acceptable in one culture can be offensive or even harmful in the next. A typeface or colour in a design might appear to be neutral, but its meaning is always culturally dependent. If designers learn to be aware of global cultural contexts, we can avoid stereotyping and help improve mutual understanding between people. Politics of Design is a collection of visual examples from around the world. Using ideas from anthropology and sociology, it creates surprising and educational insight in contemporary visual communication. The examples relate to the daily practice of both online and offline visual communication: typography, images, colour, symbols, and information. Politics of Design shows the importance of visual literacy when communicating beyond borders and cultures. It explores the cultural meaning behind the symbols, maps, photography, typography, and colours that are used every day. It is a practical guide for design and communication professionals and students to create more effective and responsible visual communication.
The poems in Recalculating take readers on a journey through the history and poetics of the decades since the end of the Cold War as seen through the lens of social and personal turbulence and tragedy.
The Journey Mapping Playbook: A practical guide to preparing, facilitating and unlocking the value of customer journey mapping A valuable guide in helping you build stronger customer experience programmes by developing effective customer experience strategies. Customer journey mapping is a vital tool used by Customer Experience professionals around the world. The journey map is crucial in understanding and managing the customer's perception of your service or brand at critical touchpoints and prioritising how to improve that experience. Journey mapping also shows where great experiences currently exist within the company and how they should be celebrated or protected. The danger in not journey mapping or getting it wrong is having no meaningful purpose and no consensus around what actions to take or why. At best, you risk wasting time, and effort or, at worst, handing your advantage over to your competitor. What should a customer journey map envisage? How should you use it? And how do you plan, facilitate then demonstrate the value of journey mapping by providing a compelling argument within the organisation to make changes? The Journey Mapping Playbook is an accessible how-to-do-it toolkit aimed at customer experience (CX) and marketing professionals who wish to improve their customer and employee experience. Jerry Angrave, a Customer and Passenger Experience Director who works across many sectors, including aviation and travel, financial services, professional services, and manufacturing, provides insight and practical guidance on planning, facilitating, and delivering a strategic journey mapping workshop. In this playbook, you will learn how to: Define journey mapping; Understand why a journey map is commercially important; Prioritise which journeys to focus on and how; Decide whom to invite and which tools to prepare; Plan for an effective session; Make every stage of the journey relevant and purposeful; What to do at the output of the workshop to ensure you get the most out of them; Build an ongoing programme; Nurture better and more profitable customer experiences. This book is for you if: You are a customer experience or marketing professional; You are in the early stages of building a rewarding career in customer experience; The Journey Mapping Playbook is a practical guide, presented in striking colour, with downloadable worksheets and frameworks to help you prepare, plan and run your workshop. Events around the book Link to a De Gruyter Online Event in which the author Jerry Angrave and founder & CEO of Empathyce, together with Ian Golding, Global Customer Experience Specialist; Sarah Corney, Head of Digital Experience, CIPD, London; and Nathalie Wickens, Customer Experience Manager, Cardiff Airport, discuss how business professionals can develop confidence with Customer Journey Mapping by making business decisions which are aligned with the experiences of the people they serve: https://youtu.be/s64kDe1dm2Y
Just thirteen months before the opening match of the 2014 World Cup, Brazil has been declared fi nancially bankrupt and has no alternative other than to withdraw from hosting the tournament. Faced with this unprecedented emergency, the thoroughly inept yet ruthlessly tyrannical President of the Global Confederation de Football, Horst Gasch, and his obtuse sidekick, Senior Vice President, Serge Le Planque, must fi nd another host nation and fast. Both are zealous Anglophobes and are desperate to maintain their strategy of staging the tournament anywhere in the world . . . except England. Meanwhile, due the death of the local MP in extremely sordid circumstances, Alan Boots Boothroyd, football fanatic and manager of Sunday league team, overcomes a personal crisis by deciding to run for Parliament. After becoming sensationally elected, Boots stumbles across the debaucherous nocturnal pursuits of the countrys senior politicians. Armed with information that could bring down the government, Boots ingeniously maneuvers himself into an extraordinary position within the dark, sinister corridors of Westminster. On the fi eld, the English football team is in total disarray. Coached by a hapless manager and deprived of key players by the Premier League managers policy of club before country, the national team has suffered defeat after defeat in the matches leading up to the World Cup. When the tournament fi nally begins, Horst Gasch and the hierarchy of the Global Confederation de Football deviously conspire to engineer a humiliating exit for England. In response, Boots decides to fi ght back and do whatever it takes for England in her quest for a Second Star above the Three Lions Crest.
What is ‘design creativity’? It is impossible to answer this question without considering why human beings can – and do – ‘design’. Design creativity is instrumental in not only addressing social problems faced across the world, but also evoking an innate appreciation for beauty and a sense of personal contentment. Design Creativity 2010 comprises advanced research findings on design creativity and perspectives on future directions of design creativity research. The papers included were presented and discussed at the first ICDC (International Conference on Design Creativity), which was held at Kobe, Japan, in 2010. Design Creativity 2010 encourages readers to enhance and expand their activities in the field of design creativity.