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"The Expectations announces a dazzling new voice in American fiction." --Jennifer Egan, author of Manhattan Beach St. James is an exclusive New England boarding school known for grooming generations of leaders. Ben Weeks is a true insider -- his ancestors helped found St. James, his older brother taught him all the slang, and he's just won a national championship in squash. But after fourteen long years of waiting, Ben arrives at school only to find that the reality of St. James doesn't quite match up with his imaginings. At the same time, his new roommate, Ahmed Al-Khaled, the son of a fabulously wealthy Emirati sheik, can't navigate the unspoken rules of New England blue bloods. Even as Ben and Ahmed struggle to prove themselves in the place they have revered for so long, each of them must face losing it forever. The Expectations is at once a finely drawn portrait of American privilege and a subtle exploration of class, race, and tradition. Above all, it is a tender, sharp, and evocative debut about the pain and treachery of adolescence, and the difficulty--wherever one finds oneself--of truly belonging.
Moral expectation is a concept with which all of us are well acquainted. Already as children we learn that certain courses of action are expected of us. We are expected to perform certain actions, and we are expected to refrain from other actions. Furthermore, we learn that something is morally wrong with the failure to do what we are morally expected to do. A central theme of this book is that moral expectation should not be confused with moral obligation. While we are morally expected to do everything we are obligated to do, a person can be morally expected to do some things that he or she is not morally obligated to do. Although moral expectation is a familiar notion, it has not been the object of investigation in its own right. In the early chapters Mellema attempts to provide a philosophical account of this familiar notion, distinguish it from other types of expectations, and show how it is possible to form false moral expectations. Subsequent chapters explore the role of moral expectation in agreements between people, analyze ways that people avoid moral expectation, illustrate how groups can have moral expectations, and view moral expectation in the context of our relationship with divine beings. The final chapter provides insight into how moral expectation operates in people’s professional lives.
This is the digital version of the printed book (Copyright © 1994). People have expectations. Your clients, for example. Sometimes their expectations of you seem unreasonable. But sometimes your expectations of them seem just as unreasonable (in their eyes). The problem is that these mismatched expectations can lead to misunderstandings, frayed nerves, and ruffled feathers. More seriously, they often lead to flawed systems, failed projects, and a drain on resources. Managing Expectations shows how to identify expectations and suggests ways to gain more control of them. In today's turbulent business world, understanding and meeting your customers' expectations is indeed a challenge, and it's not hard to understand why: Expectations affect a range of interactions, including service responsiveness, service capability, product functionality, and project success. Expectations are difficult to control and impossible to turn off. However, by learning to identify and influence what your customers expect, you can dramatically improve the quality, impact, and effectiveness of your services. Contents include sections on communication skills, information gathering, policies and practices, building win-win relationships, as well as a concluding chapter on how to formulate an action plan. A Step-by-Step Guide to Managing Expectations Guard Against Conflicting Messages Use Jargon with Care Identify Communication Preferences Listen Persuasively Help Customers Describe Their Needs Become an Information-Gathering Skeptic Understand Your Customers' Context Try the Solution On for Size Clarify Perceptions Set Uncertainty-Managing Service Standards When Appropriate, Just Say Whoa Build Win-Win Relationships Formulate an Action Plan
Moral expectation is a concept with which all of us are well acquainted. Already as children we learn that certain courses of action are expected of us. We are expected to perform certain actions, and we are expected to refrain from other actions. Furthermore, we learn that something is morally wrong with the failure to do what we are morally expected to do. A central theme of this book is that moral expectation should not be confused with moral obligation. While we are morally expected to do everything we are obligated to do, a person can be morally expected to do some things that he or she is not morally obligated to do. Although moral expectation is a familiar notion, it has not been the object of investigation in its own right. In the early chapters Mellema attempts to provide a philosophical account of this familiar notion, distinguish it from other types of expectations, and show how it is possible to form false moral expectations. Subsequent chapters explore the role of moral expectation in agreements between people, analyze ways that people avoid moral expectation, illustrate how groups can have moral expectations, and view moral expectation in the context of our relationship with divine beings. The final chapter provides insight into how moral expectation operates in people's professional lives.
Over the last sixteen years investors have celebrated several of the highest highs and endured a number of the lowest lows across multiple asset classes including real estate, commodities and equity markets. Anyone who has been actively engaged in markets for any length of time has been repeatedly delivered a painful lesson; namely that the supposed 'experts' do not really understand what drives markets and why they change direction. Investing: The Expectations Game explores why most investors fail and highlights the danger of listening to so-called experts; the inherent risk and cost of complexity, and the very real possibility that whoever you employ to look after your money almost certainly doesn't share your view as to what your investment's single greatest risk is: the permanent loss of capital. This book not only provides answers to these challenges and questions but also provides a disciplined and unique solution that can deliver what most investors should be striving for.
This book deals with economic theory, not methodology. It does employ certain methodological resolutions. These resolutions and the limitations they impose on the nature and the scope of the analysis are reviewed. The first resolution concerns what kind of a theory is to be discussed. The word theory may mean many things; it may mean a hypothesis put forward as an explanation of something, an idea, or a notion. In a normative sense it may mean a recommendation, a rule, or principle to be followed. In science it usually means a system of hypotheses to be accepted as an explanation of certain facts, a set of general laws, and principles. It is also used to distinguish the general principles and methods of a subject from the practice of it.The theory with which this volume is concerned is that of science. In very general terms it may be defined as a system of hypotheses, one following from another, which permits the reader to derive from known facts and predictions of other facts. If the knowledge of the fact which we predict is important for us, in the sense that it permits us to achieve better the objectives we pursue, the theory may have a practical value. This book is therefore not only a contribution to the analysis of expectations but also an introduction to a number of selected topics in economic theory.
Expectations Investing offers a unique and powerful alternative for identifying value-price gaps. Rappaport and Mauboussin provide everything the reader needs to utilize the discounted cash flow model successfully. And they add an important twist: they suggest that rather than forecasting cash flows, investors should begin by estimating the expectations embedded in a company's stock price. An investor who has a fix on the market's expectations can then assess the likelihood of expectations revisions. To help investors anticipate such revisions, Rappaport and Mauboussin introduce an "expectations infrastructure" framework for tracing the process of value creation from the basic economic forces that shape a company's performance to the resulting impact on sales, costs, and investment. Investors who use Expectations Investing will have a fundamentally new way to evaluate all stocks, setting them on the path to success. Managers will be able to use the book to devise, adjust, and communicate their company's strategy in light of shareholder expectations.