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The problems we face, decisions we make and projects we run are complex. Very rarely do they all reside neatly in one function, team or location.The Cross-Functional Influence Playbook introduces a simple model for getting things done across an organization. This approach covers the things you do every day to build your level of influence (Build Proactively) and those you apply to specific influence opportunities (In-the-Moment).The Playbook is divided into four parts. Part One: Learning to Influence provides stories, tips and ideas on the what it takes to influence cross-functionally. Part Two: Worksheets & Assessments provides tools for assessing and analyzing your past, present and current approaches to influence. Part Three: The Influence Planner takes all the concepts presented in Parts One and Two and puts them into a template that you can complete as you prepare to influence. Part Four: The Influence Journal provides space to track your process, impact and learning.
Today’s workplace is continually transforming while implementing creative strategies to stand out in a competitive world. Within diverse organizations, managers are ideally building talented teams whose members are utilizing their strengths, doing work they enjoy, and being rewarded appropriately. Most importantly, these managers want to connect deeply and effectively with their staff to keep them engaged, happy, and fulfilled professionally. In a practical guide, Artell Smith relies on his diverse executive experience in global human resources to provide real-life examples and proven tools that help managers tune themselves up and ultimately engage, coach, and develop a team to success. While detailing his innovative ECD approach, Smith leads managers through a simple roadmap that reveals how to engineer engaging experiences, coach for amazing results through introspective questions and concrete principles, and develop employees by creating a clear plan forward that attains the best results for the team, the organization, and the employee. Engage. Coach. Develop. offers managers an innovative approach to hearing, understanding, and then guiding team members to utilize their best strengths to add value and make lasting professional contributions.
Based on the experiences and ideas of over 100 matrix practitioners ... the frameworks, ideas and tips provided are shaped around the [seven] ... matrix mastery techniques"--Page 4 of cover
The problems we face, decisions we make and projects we run are complex-a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly in one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required-because unless you have the biggest title on the organizational chart, your authority doesn't cover it all. And where authority ends, influence begins.
This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. This book examines the multitude of communication challenges that CISOs are faced with every day and provides practical tools to identify your audience, tailor your message and master the art of communicating. Poor communication is one of the top reasons that CISOs fail in their roles. By taking the step to work on your communication and soft skills (the two go hand-in-hand), you will hopefully never join their ranks. This is not a “communication theory” book. It provides just enough practical skills and techniques for security leaders to get the job done. Learn fundamental communication skills and how to apply them to day-to-day challenges like communicating with your peers, your team, business leaders and the board of directors. Learn how to produce meaningful metrics and communicate before, during and after an incident. Regardless of your role in Tech, you will find something of value somewhere along the way in this book.
The PMO Playbook: Effective Phase Exits has valuable information contributes to improving the execution of the portfolio roadmap. This book provides an overarching framework for effective phase exits accompanied with the detailed "how to" by each phase and by role enabling program managers to bring products to market consistently. It contains checklists, questions, and process flows as a reminder of what needs to considered. It also combines information for program managers, functional managers, executives, and customers into a single package they can apply directly. This book should be used with The PMO Playbook: Effective Phase Exit Templates. The author tackles the challenge of teaching the framework so those involved in bringing new products to market such as PMOs or senior program management professionals can plan and execute effectively. The PMO Playbook: Effective Phase Exits provides a baseline and framework to overcome the following challenges: o Strategy: Provides the vision, objectives, and context between a company's PLM (Product LIfecycle Management) framework, PLC (Product Lifecycle) process, roles and responsibilities as it relates to phase exits. o Roles and Responsibilities: Provides guidance for Product Team organizations and defines roles and responsibilities for individuals involved with product development and deployment (such as a Product Team, Product Approval Committee) o Phase Exit Review: Provides guidelines for the recommended Phase Exit Review process and outlines recommended review content for each Phase Exit Review. o Phase Exit Approval: Provides the guidelines for simplification of Phase Exit Review and Approval process. o PLC (Product Lifecycle) or PLM (Product Lifecycle Management): While this playbook makes references to a product lifecycle process or a product lifecycle management framework, it will not address it. Any references to a company's PLC or PLM are for context purposes only as it relates to phase exits. Whether you are currently a program manager or you are thinking of a career in program management, this book has the practical framework you need for new product introduction and obsolescence. It explains what is required for each process phase, who owns the deliverable and when and how often the PMO organization should check in with the executives.
These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.
Why do some companies have a seemingly flawless reputation while others constantly fight a losing battle? Maybe you've always kept social media at arm's length, but the thought of a crisis unfolding online keeps you awake at night. Or you are aware you should be giving clearer direction to your team in the area of reputation building, but aren’t sure what to demand or what questions to ask. If so, then the Reputation Playbook is for you. The fundamental principles of reputation-building haven't changed for decades, but the advent of social media means transparency around how a business acts has. News, good or bad, now travels at internet speed, so to protect and enhance its reputation a business needs to be prepared to respond in real time, whether to customer interaction, news stories or operational errors. And as the leader of your business, the reputation buck stops with you. Your team expects, and needs, you to take the lead. You don't need to know the how when it comes to using social media, but you do need to know why it is critical that it’s on your radar. So you won't find instructions on how to use the various social media platforms in the Reputation Playbook. You will find a lively and insightful examination of how social media affects corporate reputation-building, filled with practical advice and punctuated with real-life examples from the companies that are doing it right - and those that have got it wrong. Jennifer Janson has gathered data and thoughts from the world’s leading thinkers on corporate reputation and also provides a framework for evaluating and mitigating your business' reputational risks. Most important, the Playbook tells you what questions to ask of those around you to ensure your business is building a strong reputation, and minimising the risk of reputational damage, long before a crisis arises. It is time to think about how your business reputation is affected by social media. All you need to get you started is the Reputation Playbook.
Unlock the Secrets to Building a Thriving Digital Agency in the Age of AI Are you a digital agency owner or entrepreneur struggling to keep up with the demands of the modern marketing landscape? Do you dream of scaling your business, delivering exceptional value to clients, and dominating your niche? Look no further than "The Virtual Digital Agency Playbook" by Raissa Gomez. In this comprehensive guide, you'll discover how to harness the power of artificial intelligence (AI) to transform your agency into a lean, efficient, and highly profitable machine. Gomez, a seasoned digital marketing expert, reveals the proven strategies and tactics she's used to build and scale her own successful virtual agency. Inside, you'll learn how to: Identify and capitalize on profitable niches using AI-powered market research and competitor analysis. Craft irresistible service offerings that attract and retain high-value clients. Automate repetitive tasks and streamline workflows to maximize efficiency and productivity. Leverage AI tools and technologies to deliver exceptional results and exceed client expectations. Build and manage a high-performing virtual team of experts from around the globe. Navigate the legal and ethical considerations of AI implementation in your agency. Develop a future-proof strategy for scaling your business and achieving long-term success. Whether you're a seasoned agency owner or just starting out, "The Virtual Digital Agency Playbook" is your roadmap to unlocking the full potential of AI in your business. Don't get left behind in the digital age – embrace the power of AI and transform your agency into a thriving virtual powerhouse.
Perhaps the greatest frustration of procurement students and faculty is the lack of a codified procurement body of knowledge (PBoK). At the same time, the demand for relevant procurement skills has never been greater. The Procurement Playbook consists of ten chapters of essential procurement knowledge and skills. Written by an award-winning panel of experts, consultants and academics, the Playbook distils essential procurement knowledge using a structured pedagogical framework. Organisations are at various stages of their development towards procurement excellence. Existing texts on the market tend to convey procurement through a manufacturing lens or position private and public procurement as separate disciplines. The Playbook helps practitioners organise their thoughts and speak with clarity and confidence about the art and science of procurement. The text is an ideal companion for middle-level executives seeking to acquire procurement skills and provides a blueprint for training and training specialists who design procurement courses. * Achieves a balance between theory and a practical, skill-based approach to the procurement discipline. * Each chapter contains a glossary of terms, key questions and learning objectives. * Ideal for executives looking to acquire procurement skills, the Playbook is interspersed with short cases, research insights and debate points. * Provides a blueprint for training and education specialists looking to design procurement courses. Chapter overview: * Introduction * Perspectives of procurement * Identifying needs and writing specifications * Supplier screening and selection * Market analysis * Supply cost and prices * Outsourcing * Procurement value * Spend analysis * Supplier Performance Management