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The book offers important insight relevant to Corporate, Governmentand Global organizations management in general. The internationallyrecognised authors tackle vital issues in decision making, howorganizational risk is managed, how can technological andorganizational complexities interact, what are the impediments foreffective learning and how large, medium, and small organizationscan, and in fact must, increase their resilience. Managers,organizational consultants, expert professionals, and trainingspecialists; particularly those in high risk organizations, mayfind the issues covered in the book relevant to their daily workand a potential catalyst for thought and action. A timely analysis of the Columbia disaster and theorganizational lessons that can be learned from it. Includes contributions from those involved in the InvestigationBoard report into the incident. Tackles vital issues such as the role of time pressures andgoal conflict in decision making, and the impediments for effectivelearning. Examines how organizational risk is managed and howtechnological and organizational complexities interact. Assesses how large, medium, and small organizations can, and infact must, increase their resilience. Questions our eagerness to embrace new technologies, yetreluctance to accept the risks of innovation. Offers a step by step understanding of the complex factors thatled to disaster.
The Hubble Space Telescope (HST) has operated continuously since 1990. During that time, four space shuttle-based service missions were launched, three of which added major observational capabilities. A fifth â€" SM-4 â€" was intended to replace key telescope systems and install two new instruments. The loss of the space shuttle Columbia, however, resulted in a decision by NASA not to pursue the SM-4 mission leading to a likely end of Hubble's useful life in 2007-2008. This situation resulted in an unprecedented outcry from scientists and the public. As a result, NASA began to explore and develop a robotic servicing mission; and Congress directed NASA to request a study from the National Research Council (NRC) of the robotic and shuttle servicing options for extending the life of Hubble. This report presents an assessment of those two options. It provides an examination of the contributions made by Hubble and those likely as the result of a servicing mission, and a comparative analysis of the potential risk of the two options for servicing Hubble. The study concludes that the Shuttle option would be the most effective one for prolonging Hubble's productive life.
Engineers need to acquire “Back-of-the-Envelope” survival skills to obtain rough quantitative answers to real-world problems, particularly when working on projects with enormous complexity and very limited resources. In the case studies treated in this book, we show step-by-step examples of the physical arguments and the resulting calculations obtained using the quick-fire method. We also demonstrate the estimation improvements that can be obtained through the use of more detailed physics-based Back-of-the-Envelope engineering models. These different methods are used to obtain the solutions to a number of design and performance estimation problems arising from two of the most complex real-world engineering projects: the Space Shuttle and the Hubble Space Telescope satellite.
Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studies of actual practice, the authors show how public management that is based on applying a three-dimensional analytic framework—structure, culture, and craft—to specific management problems is the most effective way to improve the performance of America’s unique scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.