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A successful M.D. with more than 25 years of experience describes and discusses guidelines and methods for creating and maintaining a medical consulting practice.
Are you an internal consultant—a staff member who serves in a consultative role within your organization? Then you need this hands-on guidebook to help you better understand your role and improve your performance. Whether you're a change agent, trusted advisor, or someone who serves in varying capacities, it's important to design your job, develop a formal agreement, and build your practice. Consulting on the Inside provides a solid background for internal consultants and serves as a roadmap for cultivating a successful career. You'll learn how to: maintain an outsider's objectivity while applying an insider's knowledge of the organization build relationships but be up-front about challenges and issues design your role to fit the client's needs and the organizational situation handle roadblocks and deal effectively with difficult clients market your consulting services within the client organization. You'll find a thorough examination of the eight phases of the consulting process, a comprehensive analysis of the differences between internal and external consultants, and success stories demonstrating the personal qualities you need to build trust and relationships. Consulting on the Insidealso provides a complete toolbox for getting the job done, including tips and techniques, checklists, forms, a sample hiring agreement, and ready-to-use agendas...
"This is the practical approach I wish I had come across much earlier in my career." Cynthia Pexton-Shaw Whether you are just starting out, considering or already working as a consultant this book is essential reading, enabling you to understand the needs of your client and to get the result they want.
Organizations are increasingly investing in consulting capabilities to understand what changes they need to make to keep up the pace with the competition and future-proof their business. Consultancy, Organizational Development and Change is a guide for students and internal and external consultants needing to develop the necessary skills to consult in organizational settings where there is a great deal of complexity. It tackles the issues posing the greatest threat to the success of the change programme, including how to adapt to rapidly shifting needs, deal with the emotional and ethical issues that arise and ensure that the managers take full ownership for the change so that 'business as usual' is established. Complete with case studies from the 'Big Four' consultancy groups as well as boutique firms, Consultancy, Organizational Development and Change shows how to identify and execute interventions in a variety of organizational settings to deliver value. It provides guidance on how to develop a value proposition; define, write and present the business case for the proposed interventions; establish credibility and report on the results.
Hiring a consulting firm can be a daunting prospect. Do you really need consultants? If you do, how do you know you are getting the best value for your money? An Insider's Guide to Working with Healthcare Consultants: How to Achieve Exceptional Results answers those questions.With his dual perspective as a hospital CEO and a healthcare consultant, author Andrew C. Agwunobi is uniquely qualified to help hospital leaders become masters of the successful consulting engagement. He explains: When--and whether--to hire consultantsHow to choose the right consultantsHow to negotiate the right priceHow to lead an engagement to the desired conclusionHow to sustain improvements This insider's guide includes tips from 40 leading consultants to help clients establish and maintain mutually beneficial relationships. Real-world case studies illustrate common business problems and solutions, and a checklist at the end of each chapter emphasizes key considerations. Nearly every major project begins with a mission-critical decision: Hire outside professionals or depend on internal resources? Armed with this book's insights, healthcare leaders can make that decision with confidence and avoid costly mistakes.
Tropical Diseases outlines the diagnosis, prevention, and treatment of diseases encountered in developing regions—-areas where the unexpected can occur and where Western medical capabilities are often unavailable. Taking a pragmatic approach, it is an invaluable reference and resource for medical professionals and students travelling abroad or working in unfamiliar terrain. Diseases profiled here include a brief historical background, main signs and symptoms, and practical methods of individual prevention and treatment. Additional features include: - Over 60 maps depicting the geographic origins and modern distribution of tropical diseases - A classification scheme for parasitic diseases according to the location of the final parasitic stage in the human body - Clinical case studies For the new or experienced health care provider, Tropical Diseases is a handy, practical guide to treating and avoiding disease in any environment. Yann Meunier is the CEO of HealthConnect International Inc, a healthcare consulting company based in Silicon Valley, CA, and Advisor in the Medscholars Research Fellowships Program at Stanford University School of Medicine. He is honorary member of the Brazilian Academy of Medicine, associate member of the Academy of Medicine, Singapore, member of the International Academy of Fellows and Associates, Royal College of Physicians and Surgeons of Canada and fellow of the Australasian College of Tropical Medicine. He received his Tropical Medicine specialty degree from the university Paris VI and was consultant in Tropical Medicine at the Pitié-Salpêtrière in Paris. He has practiced medicine for many years in Africa, Asia, Oceania and South America.
I met Bob Doroghazi when he dropped the first draft of his manuscript of The Physician’s Guide to Investing: A Practical Approach to Building Wealth at my office. I will have to admit I was a bit skeptical: a physician writing a book on investments? During that first meeting with Bob, it became evident that he had been a successful physician and a successful investor, so I agreed to take a look at the book. I was in for a pleasant surprise. Bob’s manuscript was easy to read and had specific advice useful to physicians, interspersed with lots of practical tidbits for any investor. Having written three college-level finance and investment texts, I was excited to be in on a project aimed at offering practical investment advice to a more general, yet specialized, audience. I had high expectations for the book and am pleased to say that I believe Bob has delivered a book that every physician interested in building wealth and protecting assets should read. Bob is a straight shooter; he tells it like he sees it in his book. Some doctors might be indignant on reading his statements, such as “Physicians sometimes have no idea of their limitations. This type of arrogance and ego can result in investing disaster.” However, if you do have these limitations (and most professionals, even college professors, do), then reading Bob’s book will help you recognize situations in which they can lead to poor investment decisions.
The success of the Apgar score demonstrates the astounding power of an appropriate clinical instrument. This down-to-earth book provides practical advice, underpinned by theoretical principles, on developing and evaluating measurement instruments in all fields of medicine. It equips you to choose the most appropriate instrument for specific purposes. The book covers measurement theories, methods and criteria for evaluating and selecting instruments. It provides methods to assess measurement properties, such as reliability, validity and responsiveness, and interpret the results. Worked examples and end-of-chapter assignments use real data and well-known instruments to build your skills at implementation and interpretation through hands-on analysis of real-life cases. All data and solutions are available online. This is a perfect course book for students and a perfect companion for professionals/researchers in the medical and health sciences who care about the quality and meaning of the measurements they perform.
Recognizing that leaders in healthcare institutions face different questions and issues in different stages of their careers, this handy, practical title offers a comprehensive roadmap and range of solutions to common challenges in the complex and changing Academic Medical Center (AMC) and health care organization. Fully updated from the very well-received first edition and including new chapters, this concise handbook offers a guide for personal career development, executive skill acquisition, and leadership principles, providing real-world, actionable advice for faculty and executives seeking help on a myriad of new issues and situations. With a slightly modified title to recognize that leaders in academic medical centers and health care systems are not limited to medical faculty, this new edition maintains much of the content of the successful first edition with revisions based on feedback from readers and colleagues. New material has been added to reflect what is happening as health care undergoes major transformation. With a broader panel of renowned authors from a mix of healthcare institutions as well as nonmedical experts in leadership and management, the book again meets its primary objective: to provide medical faculty, healthcare executives and other leaders with a contemporary, directly relevant resource that emphasizes practical skills and leadership development advice, including personal improvement, which can be used at any stage of one’s career. /div /divWith critical insights and strategies for both aspiring and seasoned academicians and health executives, Management and Leadership Skills for Medical Faculty and Healthcare Executives: A Practical Handbook, 2nd Edition is a must-have resource for faculty in AMCs and for anyone with a role in healthcare leadership.
Are you a customer success or support executive curious about adapting industry best practices to your organization? Are you a newly-promoted customer success or support manager with plenty of ideas, but not much management experience? Or are you an executive with no hands-on experience with customer success, but wanting to learn more about how to decrease churn and improve revenue expansion from existing customers? The Art of Support is a practical guide for managers and executives that answers your questions. In it, you will find: - Best practices for customer success and support, from designing customer lifecycle journeys, to managing day-to-day activities, to measuring results. - Nuanced recommendations to build or improve your organization. - Dozens of practical tools you can use right away such as customer scorecards, sample support portfolios, hiring checklists, decision trees for selecting support models, job ladders, and budget templates.