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Here's a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. Examining the complex, highly technical telecommunications industry from an insider's point of view, it sifts through all the technical jargon, offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. The book enables you to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services. This informative resource explains how providers of telecommunications services interwork and compete, focusing on pricing structures and options. Each section of this volume contains cost management advice, explains the technologies and service offerings of carriers, and illustrates complex concepts with case studies of companies in today's marketplace. Filled with cost management charts and graphics, problems to solve, and featuring an extensive reference section with terms and PIC codes, the book gives you the necessary tools to understand and reduce telecommunication costs.
Here's a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. Examining the complex, highly technical telecommunications industry from an insider's point of view, it sifts through all the technical jargon, offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. The book enables you to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services.
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
Managing telecom expenses is not easy; whats more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications industry, share their wealth of knowledge so you can slash expenses and manage business properly. This practical guide is divided into five sections: managerial issues, managerial processes, bill processing, traffic analysis and specific aspects. Each section builds upon the previous one, helping you contract and negotiate with telecom service providers; design a well-controlled telecom structure; oversee the inventory of assets and services; manage contracts, processes, and challenges; and process invoices and navigate auditing processes. This book discusses several techniques which will help you to organize the telecom cost/expenses management in your organization. Take control of your organizations future and plot a path that can help you enhance the quality of your telecom expenses management .
This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions
This concise reference covers important aspects of project management. It explains many key concepts in layman's terms, provides tools for planning, organizing, tracking and managing projects and gives examples of various telecommunications projects from wireline and wireless providers, equipment vendors and component manufacturers.
"This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.
Effective project management tailored to the needs of the telecommunications industry "In our rapidly changing world, the information and communication technologies and services have an immense impact on virtually all aspects of our lives. . . . With his deep understanding of the telecommunication services, and his rich experiences in both standardization activities and teaching practice, [Dr. Sherif's] book provides a very clear analysis of development projects in telecommunication services. I believe the readers will find this book very useful and interesting." —Houlin Zhao, Director, Telecommunication Standardization Bureau,International Telecommunication Union "Dr. Sherif's book is an important contribution to the project management literature. With the domination of the service economy in recent years, the book addresses the unique features of telecommunication services, a critical pillar of the service sector. Development projects in telecommunications require combining good knowledge of the fundamentals of project management with clear understanding of the complexities arising from fast-changing technology, deregulations, standards, accountability, and supply chain management difficulties. This book addresses the much-needed integrative approach very well." —Tarek Khalil, President, International Association for Management of Technology (IAMOT) While there has been much written about project management, the vast majority of the literature focuses on industrial design and production. In Managing Projects in Telecommunication Services, Mostafa Hashem Sherif effectively demonstrates the unique requirements of projects in telecommunication services and, consequently, the benefits of an integrated approach to project management that is specifically tailored to the telecommunications industry. Managing Projects in Telecommunication Services draws from a wide range of disciplines, including organizational management, motivation, quality control, and software engineering. All the theory and practical guidance that an effective telecommunications project manager needs is provided. The text is divided into three main parts: Chapters 1 through 3 set forth the special characteristics of telecommunications projects, including technology life cycle, type of innovation, and project organization Chapters 4 through 10 cover the areas that the Project Management Institute has standardized in its publication A Guide to the Project Management Body of Knowledge (PMBOK® Guide), focusing on the issues specific to telecommunications. Chapters address scope, schedule and cost, information and communication, human resources, quality, vendor management, and risk Chapters 11 and 12 integrate and summarize all of the concepts for the planning and delivery of a project Chapters are loaded with examples and case studies, many from the author's personal experience, that demonstrate the benefits of good project management and the consequences of poor project management. Each chapter includes a summary of key points. References are also provided to facilitate further research and study. For project managers as well as students in telecommunications, this text is unsurpassed. It not only covers the theory and practice of effective project management, it also tailors its discussion specifically to the unique needs of the telecommunications industry. (PMBOK is a registered mark of the Project Management Institute, Inc.)
A panel of renowned experts from around the world contributed to this authoritative handbook that covers the essential aspects of this most dynamic field of communications and networking activity. Edited by Dr. Kornel Terplan and Patricia Morreale - well known authorities in telecommunications- this important new handbook provides basic principles and definitions, details the tremendous advances in technology, outlines implementation techniques, and discusses the outstanding issues and key challenges faced by communications and networking specialists. The telecommunications topics addressed include: o Basic principles o Services on broadband networks o Signal processing and coding schemes o Mobile and wireless networks o DSL technologies o Digital video and multimedia o Quality of service o Regulation o Standards o Emerging technologies Exhaustive in scope and packed with diagrams, tables, and illustrations, The Telecommunications Handbook is an indispensable, detailed reference for engineers, analysts, managers, and students involved in a wide range of telecommunication and networking activities.