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In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.
Up to date with the third edition of PMI's Standard for Program Management, this is the most comprehensive resource available to help prepare readers for the PgMP Exam. Updated with new and changed terminology, this edition incorporates the concepts from the five performance domains. The book features practical study hints, a list of major topics covered on the exam, and a bibliographic reference for further study. The two challenging, 170-question practice tests are available in the book and online so readers can retake the practice tests as many times necessary.
Simons presents the seven key questions a manager and his team must continually ask. Drawing on decades of research into performance management systems and organization design, "Seven Strategy Questions" is a no-nonsense, must-read resource for all leaders in any organization.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Are you a manager or HR professional aiming to master the art of hiring? Look no further than "Managers' Guide to Hiring," a comprehensive manual designed to transform your recruitment process and build a team of top-tier talent. Authored by a former Corporate HR Head and seasoned consultant, this book combines real-world experience with actionable insights to help you navigate the complexities of modern hiring. "Managers' Guide to Hiring" is your ultimate handbook for making informed hiring decisions and building a high-performing team. The author has post-graduate degrees and diplomas i.e. MBA, PGDBM, PGDHRD, PGD-TD and MA (double). His books on interviews, GD, management, career, and self-help are highly acclaimed by freshers and senior professionals. This comprehensive guide is structured into seven insightful chapters, comprising 28 chapters, each designed to elevate your hiring prowess and ensure you attract and retain top talent in today's competitive market. 1. Unlock the foundation of successful hiring with Chapter 1, where you'll delve into the intricacies of creating a robust screening strategy. 2. Dive deeper into the talent pool with Chapter 2, which equips you with the insights and strategies to identify hidden gems beyond resumes. 3. Navigate the interplay between cultural alignment and technical expertise in Chapter 3. i.e. Culture Fit vs. Skill Set, and get valuable insights into ensuring new hires not only excel in their roles but also thrive within your company culture. 4. Master the art of interviewing with Chapter 4. This chapter provides you with the knowledge and techniques to ask insightful questions that reveal a candidate's true capabilities, fit, and potential. 5. Uncover the secrets to distinguishing top talent with Chapter 5. This chapter equips you with the expertise to spot exceptional candidates and avoid common pitfalls during the interview process. 6. Step beyond traditional hiring methods with Chapter 6. This chapter introduces you to innovative and unconventional screening techniques that reveal deeper insights into candidates, ensuring you find the best fit for your team. 7. Secure and sustain top talent with Chapter 7. This chapter offers comprehensive strategies to attract and retain talent committed to your organisation.
How many pizzas are delivered in Manhattan? How do you design an alarm clock for the blind? What is your favorite piece of software and why? How would you launch a video rental service in India? This book will teach you how to answer these questions and more. Cracking the PM Interview is a comprehensive book about landing a product management role in a startup or bigger tech company. Learn how the ambiguously-named "PM" (product manager / program manager) role varies across companies, what experience you need, how to make your existing experience translate, what a great PM resume and cover letter look like, and finally, how to master the interview: estimation questions, behavioral questions, case questions, product questions, technical questions, and the super important "pitch."
The perfect complement to The Ultimate Guide to Competency Assessment, this book provides the answers to all of your most perplexing competency assessment questions. Case studies help to illuminate the wide variety of ways that Donna Wright’s Competency Model has helped people and organizations across the world curb their unnecessary expenditures of time, money, and frustration!
A Case Manager's Study Guide: Preparing for Certification, Fifth Edition is an essential study guide for case managers preparing to take the Certified Case Manager (CCM) exam offered by the Commission for Case Manager Certification (CCMC). Based on the five knowledge domains and eight essential activities from the CCMC, it contains hundreds of questions and answers with comprehensive rationales. Completely updated and revised, the Fifth Edition reflects the latest CCM exam blueprint.
A Manager's Guide to Hiring the Best Person for Every Job * Using the Master Match Matrix(TM) * How to structure the interview * Effective questioning techniques * Understanding the candidate's personality type Hiring-and retaining-great employees shouldn't be left to chance. In today's competitive job market, hiring top employees is absolutely critical. Mistakes could be costly for the company that wants to stay ahead. Yet most managers-no matter how skilled-continue to give short shrift to interviewing job candidates, as if they're letting fate, not expertise, make their hiring decisions. Now there's a comprehensive how-to guide for hiring accurately-the first time around! A Manager's Guide to Hiring the Best Person for Every Job is a step-by-step, intelligent strategy guide to hiring-and retaining-the best job candidates. Chock-full of the most valuable interviewing tools and techniques ever packed into a single volume, A Manager's Guide walks both new and seasoned managers through the 40-minute interview, pointing out highlights-and pitfalls-along the way. With more than 800 sample open-ended questions and a unique interview dialogue with play-by-play commentary, A Manager's Guide gives you tips that will get you past the traditional pat answers and interviewing superficialities and right to the heart of the interview. You'll learn: * Why "traditional" methods of interviewing are the least accurate predictors of future job performance * How to structure the interview so you're in control * Which abilities are most important to a candidate's long-term success * How to read body language and probe for the real story * How active listening can save your company thousands * How to use the Master Match Matrix(TM) to identify the trade-offs among competing candidates * How to avoid legal problems and pitfalls in the hiring-and firing-process A Manager's Guide to Hiring the Best Person for Every Job gives you a practical interviewing strategy that generates superior results. For minimum time investment with maximum return on payroll dollars, you can't beat this book.