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The literature on Change Management works from the premise that management possesses the power to achieve change and this is evident in that resistance is little more than a footnote in most textbooks. This assumption sits uneasily, however, with the high failure rate of Change Management interventions. This book seeks to explain this paradox by providing a critical ‘relational’ approach towards Change Management. What would a book on Change Management look like that takes resistance seriously? This book attempts precisely this by exploring how resistance is as much a part of change as the strategies of those that seek to enact it. The findings are drawn from a qualitative study of organizational transformation in a Local Government Authority in the UK. Its detailed empirical insights enable readers to explore organizational change from many different perspectives considering issues such as the strategic use of metaphor and counter-metaphors; management and employee resistance; organizational politics and cynicism. It will be of interest to researchers, academics, and students interested in change management, organizational studies, human resource management, and critical management studies.
Change, Strategy and Projects at Work provides a working insight into the nature of change, the formulation of strategy and the implementation of change through projects in the workplace. It is a ‘how to’ book with real practical application, containing the tools, techniques, advice and guidance you need to analyse organisational context, develop a strategic plan and manage a project. To help you in leading change and creating opportunities for yourself and your organisation, the book takes an integrated approach to managing change, developing strategy and project management, and covers: * How strategic objectives are chosen, promoting awareness of the wider organisational context and the strategic planning process * The knowledge, tools, techniques and confidence needed to act as a change agent * The skills, competencies and other attributes needed to improve your employability The book is ideal as a dip-in guide for professional development, a self-study resource or a textbook for formal courses on change, strategy and project management in a work context. It is used to support the Open University’s undergraduate course ICTs, Change and Projects at Work (T226).
This book provides a discussion on major topics impacting an organization that is grappling with the concept of change management and the need to significantly improve performance. Many organizations, in the context of rapidly changing market dynamics and fierce competition, need to not only be responsive to these changes but also continue to re-strategize on an ongoing basis to remain on the leading edge. In trying to translate that objective into a reality, most companies remain clueless and wrestle with solutions of the day or flavors of the month or program of the year that often end up being less than effective. You can hear their mantra of wanting to be like a GE or an IBM without investing the time, energy, and resources to improve. Implementing Strategic Change offers a solution that will guide organizations to a methodical approach to remain competitively superior at all times. The book will assess the pros and cons of various models used to assess and guide an organization's overall performance such as reengineering, Six Sigma, and the Malcolm Baldrige National Quality Award criteria. explain different methods to establish and reinforce this behavior throughout all levels of the organization. The book will: 1. Stress upon the need to create and enhance customer and shareholder value. 2. Present an integrated approach that explains how to make best use of approaches such as EVA, Baldrige, Balanced Scorecard, Six Sigma, etc. favorable odds.
This book covers all the major aspects of change management for those working in public sector and not-for-profit organisations. It summarises key theories and approaches to change management and includes detailed, worked descriptions of key techniques used in change management processes and programmes, with extensive reference to case studies drawn from a range of public sector, not-for-profit organisations and other environments. - Written by a highly knowledgeable and well-respected practitioner in the field - Draws on the author's wide-ranging practical experience of major organizational development and change management in a wide range of situation Applies as well as describes theory - Provides practical and realistic solutions to real-world problems
Strategies for Cultural Change develops a conceptual framework for thinking about cultural change. Starting with a discussion of the vocabulary (the concepts) of cultural change, the book moves on to the grammar (the thinking structures), and finally the ""oral"" practice (the applications) of cultural change in the organizational setting. Four main questions are addressed: Why change culture? Is planned cultural change possible? What kind of cultural change is envisaged? How does cultural change occur? The book contains 14 chapters organized into two parts. Part One examines the different types of cultural change strategy in some depth. ""Developmental"" and ""transformational"" strategies are then brought together into a single conceptual framework for cultural change. Part Two shifts from strategy to implementation; from thinking frameworks to frameworks for action. It begins by surveying current practice and examines the various, often strikingly different, ways in which people seek to effect cultural change in their organizations. Accounts are presented based both on the author's own first-hand experiences of working with private and public sector companies on cultural change programs, and on an extensive review of the available literature.
Transform your organization with speed and efficiency using this insightful new resource Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today's world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You'll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly. In Change you'll discover: Why the ability of organizations to deal with threats and take advantage of opportunities in the face of ever greater complexity and uncertainty is being severely challenged In-depth, evidence-based, actionable solutions for dealing with institutional resistance to change Case studies and success stories that describe organizations who have successfully built the ability to change quickly into their DNA A universal approach for how to dramatically improve outcomes from various change efforts, including: strategy execution, digital transformation, restructuring, and more Perfect for managers, executives, and leaders at companies of all types and sizes, Change will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results.
"Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to be done ... Links the origins of theories about change to the history of ideas and suggests that the human sciences will provide real breakthroughs in our understanding of people in the twenty-first century ... Change fundamentally involves changing people's minds, yet the most recent research shows that provision of facts may 'strengthen' resistance ... will help you build influence, improve communication, optimize decision making, and sustain change"--Jacket.
Organizational Change integrates major empirical, theoretical and conceptual approaches to implementing communication in organizational settings. Laurie Lewis ties together the disparate literatures in management, education, organizational sociology, and communication to explore how the practices and processes of communication work in real-world cases of change implementation. Gives a bold and comprehensive overview of communication research and ideas on change and those who bring it about Fills in an important piece of the applied communication puzzle as it relates to organizations Illustrated with student friendly, real life case studies from organizations, including organizational mergers, governmental or nonprofit policy or procedural implementation, or technological innovation Winner of the 2011 Organizational Communication NCA Division Book of the Year
Initiating and implementing planned change from within Christian organizations.