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The industry's top guide to software quality -- completely updated! Practical techniques for mission-critical and commercial software. Build a great software quality organization. Prepare for ASQ Software Quality Engineer Certification. Software quality assurance has never been more challenging -- nor more business-critical. In this completely updated guide, sixteen of the world's leading SQA experts share their practical experience with the full range of techniques available for managing software quality. Discover the best ways to organize, staff and improve your software quality organization. Learn how to make the most of inspections, software configuration management, Pareto charts, metrics, statistical methods, CASE tools and other key SQA tools and approaches. "Handbook of Software Quality Assurance, Third Edition "shows you how to: Hire the right software quality professionals -- and get the best from them Structure your software quality program for maximum effectiveness Understand the role of software quality assurance in supporting the SEI Capability Maturity Model Leverage proven quality techniques from other fields Learn today's best practices for managing SQA in commercial software, customized mission-critical software, and embedded systems. Master the specialized techniques, standards, guidelines and rules for managing software safety, and walk through a state-of-the-art SQA case study at Boeing Space Transportation's Systems Software organization. Whether you're a software developer or customer, if you want more reliable software, this end-to-end guide will help you get it.
This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used in practice. Among the topics covered is a practical evaluation of measurement effectiveness for both continuous and discrete data. Gauge Reproducibility and Repeatability methodology (including confidence intervals for Repeatability, Reproducibility and the Gauge Capability Ratio) is thoroughly developed. Process capability indices and corresponding confidence intervals are also explained. In addition to process monitoring techniques, experimental design and analysis for process improvement are carefully presented. Factorial and Fractional Factorial arrangements of treatments and Response Surface methods are covered. Integrated throughout the book are rich sets of examples and problems that help readers gain a better understanding of where and how to apply statistical quality control tools. These large and realistic problem sets in combination with the streamlined approach of the text and extensive supporting material facilitate reader understanding. Second Edition Improvements Extensive coverage of measurement quality evaluation (in addition to ANOVA Gauge R&R methodologies) New end-of-section exercises and revised-end-of-chapter exercises Two full sets of slides, one with audio to assist student preparation outside-of-class and another appropriate for professors’ lectures Substantial supporting material Supporting Material Seven R programs that support variables and attributes control chart construction and analyses, Gauge R&R methods, analyses of Fractional Factorial studies, Propagation of Error analyses and Response Surface analyses Documentation for the R programs Excel data files associated with the end-of-chapter problem sets, most from real engineering settings
The Tools You Need To Be A Successful Engineer As you read through this new text, you'll discover the importance of Statistical Quality Control (SQC) tools in engineering process monitoring and improvement. You'll learn what SQC methods can and cannot do, and why these are valuable additions to your engineering tool kit. And instead of overwhelming you with unnecessary details, the authors make the implementation of statistical tools "user-friendly." The rich set of examples and problems integrated throughout this book will help you gain a better understanding of where and how to apply SQC tools. Real projects, cases and data sets show you clearly how SQC tools are used in practice. Topics are covered in the right amount of detail to give you insight into their relative importance in modern quality assurance and the ability to immediately use them. This approach provides the mix of tools you'll need to succeed in your engineering career. Key Features of the Text * Provides a coherent presentation of the role of statistics in quality assurance. * Places special attention on making sure that while the technical details are absolutely correct, they do not overwhelm the reader. * Presents the material in realistic contexts, with examples and problems that are based on real-world projects, cases and data sets. * The implementation of statistical tools is user-friendly. * The statistical treatment emphasizes graphics and estimation (and de-emphasizes hypothesis testing).
This comprehensive textbook is a basic reference which should be recommended to students and teachers in engineering, technology and management as well as to the whole community of professionals already working in quality-related areas. The book aims to be a step-by-step introduction to statistical quality assurance. It has been specifically designed for self-study and includes over 100 fully solved exercises and worked examples. In addition to traditional quality control procedures the book also presents very carefully elaborated results of recent research in order to encourage their adoption into practice.
This comprehensive textbook is a basic reference which should be recommended to students and teachers in engineering, technology and management as well as to the whole community of professionals already working in quality-related areas. The book aims to be a step-by-step introduction to statistical quality assurance. It has been specifically designed for self-study and includes over 100 fully solved exercises and worked examples. In addition to traditional quality control procedures the book also presents very carefully elaborated results of recent research in order to encourage their adoption into practice.
A fine blend of the three disciplines, viz. quality, reliability and maintainability, this book provides a clear understanding of the concepts and discusses their applications using statistical tools and techniques. The concepts are critically assessed and explained to enable their use for management decision-making. The book describes many current topics such as six sigma, capability maturity model integration (CMMI), process data management, reliability system models, repairable system models, maintainability assessment and design and testing concepts. It is intended as a textbook for the undergraduate students of Mechanical Engineering and Production and Industrial Engineering. The book will also be useful to the postgraduate students of Applied Statistics, Quality and Reliability, and Quality and Productivity Management as well as to the management and engineering professionals. KEY FEATURES : Provides charts and plots to explain the concepts discussed. Gives an account of most recent developments. Gives illustrations of practical situations where tools can be applied immediately. Interspersed with plenty of worked-out examples to reinforce the concepts. Includes chapter-end exercises to drill the students in self-study.
""This is the single best book on software quality engineering and metrics that I've encountered."" --Capers Jones, from the Foreword"Metrics and Models in Software Quality Engineering, Second Edition," is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.New chapters bring coverage of critical topics, including: In-process metrics for software testingMetrics for object-oriented software developmentAvailability metricsMethods for conducting in-process quality assessments and software project assessmentsDos and Don'ts of Software Process Improvement, by Patrick O'TooleUsing Function Point Metrics to Measure Software Process Improvement, by Capers Jones In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software development--quality engineering. 0201729156B08282002
This book presents a collection of real cases from industrial practices that production system and quality managers implement to ensure a high quality as well as a low cost in products. This book is divided in sections that are focused on: · The quality and philosophies implemented to production systems; starting from the product design as well as from the supply system. · The principal statistical techniques applied to the quality assurance (statistical quality control, analysis of tests and failure, quality function deployment, accelerated life tests, among others), the process of gathering information, its validation, its reliability process, and techniques for data analysis. · The techniques applied to the integration of human resources in the process of quality assurance, such as managers and operators’ participation, training, and training processes. · Use of information and communications technologies, software, and programs implemented to guarantee the quality of the products in the production systems. ISO standards and policies that are used for quality management and monitoring.