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Information resource management is too often seen as a domain dominated by technology, or, at best, one in which human considerations are secondary to and dependent on technological systems. This title brings together chapters from Europe, Australasia, Canada and the Americas, all drawn together by the common theme of the book. It will present information management not as technology influenced by people, but as fundamentally a people-centred domain.
E-business is an innovation that brings with it new ways of dealing with customers and business partners, new revenue streams, new ways of processing information, new organization structures, new skill sets, electronic supply chains, new standards and pol.
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.
There have arisen, in various settings, unmistakable calls for involvement of psychological factors in IT work, notably in development and deployment of information systems. Managing Psychological Factors in Information Systems Work: An Orientaion to Emotional Intelligence "pulls together" areas of existing involvement, to suggest yet new areas and to present an initial, and coherent vision and framework for, essentially, extending and humanizing the sphere of IT work. It may be indeed noteworthy that, while the Industrial Revolution may have moved the human person into intellectual predominance, the IT Revolution, with its recent calls for addressing and involving the "whole person," may indeed be initiating a re-centering of the human being in his/her essential core, giving rise to new consciousness, new vision and new, empowering experiences. May this book encourage the first few steps along a new and vivifying path!
Presents a collection of articles on human-computer interaction, covering such topics as applications, methods, hardware, and computers and society.
This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefits. The book includes a variety of original case studies that illustrate specific situations in which the absence or existence of knowledge management systems has been crucial to the organization's actions. Charts and figures throughout help clarify more complex phenomena and classifications, and each chapter includes review questions and a comprehensive index.
Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject.
The objective of this book is to report on contemporary trends in the defence research community on trust in teams, including inter- and intra-team trust, multi-agency trust and coalition trust. The book also considers trust in information and automation, taking a systems view of humans as agents in a multi-agent, socio-technical, community. The different types of trust are usually found to share many of the same emotive, behavioural, cognitive and social constructs, but differ in the degree of importance associated with each of them. Trust in Military Teams is written by defence scientists from the USA, Canada, Australia and the UK, under the auspices of The Transfer Cooperation Programme. It is representative of the latest thinking on trust in teams, and is written for defence researchers, postgraduate students, academics and practitioners in the human factors community.
This volume contains the papers presented at the third biennial Information Systems Foundations ('Theory, Representation and Reality¿) Workshop, held at The Australian National University in Canberra from 27-28 September 2006. The focus of the workshop was, as for the others in the series, the foundations of Information Systems as an academic discipline. The particular emphasis was, as in past workshops, the adequacy and completeness of theoretical underpinnings and the research methods employed. At the same time the practical nature of the applications and phenomena with which the discipline deals were kept firmly in view. Accordingly, the papers in this volume range from the unashamedly theoretical n their focus (Designing for Mutability in Information Systems Artifacts; Towards a Unified Theory of Fit: Task, Technology and Individual) to the much more practically oriented (An Action-Centred Approach to Conceptualising Information Support for Routine Work).