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Includes ServSafe Alcohol: Fundamentals of Responsible Alcohol Service with Exam Sheet, an Instructor Guide, Instructor CD-ROM (includes a PowerPoint" Presentation and the popular Showdown! Game), as well the "Evaluating Real-World Scenarios" video or DVD.
The ServSafe Alcohol coursebook teaches readers how to prevent and address challenging intoxication situations. Chapters in this full-color book detail understanding the law and responsibility, evaluating levels of intoxication, checking identification, as well as service guidelines for difficult situations. ServSafe Alcohol is designed specifically for front of the house employees in the foodservice industry and takes a positive, proactive approach to serving alcohol responsibly. The book enables staff to understand and anticipate alcohol-related situations, and to act on them in a way that will benefit the guest, the server, and the foodservice business.
ServSafe Alcohol: Frontline Training will be used as part of the certificate program developed by the NRAEF. This product is the certificate exam answer sheet which is available for purchase separately.