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This is a Team-Building Facilitator's Guide and Teammate Handbook. This book is about Team-Building, The Right-Minded Way. I bet you're one of those smart people who prefer a real-world workshop over a "pretend" one, right? Real-world team-building does not subscribe to the idea that games, outdoor exercises, or social events are the most effective approaches. They can be a lot of fun, but they're not valid substitutes for getting real teamwork done because they are indirect and do not resolve the team's most pressing teamwork issues. They are pretend workshops. This approach has nothing to do with right brain behavior or right wing political philosophies. This teamwork approach is based on choices that, taken together, define your team's right-minded thought system. Stop. Make certain you understand this essential point. People often ask, "Who decides what is right?" The answer is simple: your team decides. Learn how to facilitate and incorporate these 9 choices in your team using straightforward exercises. Use this book with other RMT courses such as our free and comprehensive 12 Step online course: How to Design a Right-Minded Team Building Workshop. When you incorporate Right-Minded Teamwork into your team-building practice, You will create satisfied team-building customers that recommend you to other teams. You will have truly helped your client team to successfully address and resolve their real-world team issues, and You will build a long and rewarding team-building facilitator career that will produce many life-long and enduring friendships.
Successful teams who consistently create and sustain teams that work as one integrate the essence of the nine, Right-Minded choices into their team. There is no one right way to apply them I suggest you start by reading and understanding each choice and then follow the instructions found in the Leader & Teammate Actions section that show specific actions you can take to apply each choice. Hi there! I’m Dan Hogan. I have been in your shoes, wondering how in the world to lead teammates towards greater collaboration and team effectiveness. In this book, you will find specific actions you can take to achieve better teamwork, or as we call it, Right-Minded Teamwork (RMT). Successful team leaders who consistently create and sustain teams that work as one integrate the essence of the nine, Right-Minded choices into their team. You "collectively" taught me these choices. I started facilitating team-building workshops in 1986. Much has changed since then, but I worked with many talented leaders and teammates, quite like you, even in the early days. After my first few years, I began to notice these Right-Minded choices emerging in my awareness. I did not invent them. I learned them from people like you. Observing their effectiveness, I dedicated my career to promoting them and helping teams learn to apply these choices successfully. Today, so many years later, they are still self-evident, self-validating, and universal best practices. When I published the first edition of this book in 2013, I gave copies to many of my team leader clients. Robin Hensley was one of those talented leaders, and, after reading it, she shared her review: [RMT’s 9 Right Choices is] a fast read that takes you straight to the root of team dysfunctions and gives you proven, step-by-step tools to improve team function and deliver results. I have paid thousands of dollars for team trainings and workshops that are better summarized here. I am glad to be reminded to choose Reason over Ego and stay in my right mind. Robin Hensley, VP IT, UPS Robin’s was just one endorsement I received. Her response, along with others, spoke about the real-world value of these nine concepts and choices. They affirmed what I had already seen through my years of team building and facilitation efforts: When you persistently include these choices into your team through team-building workshops, your team will improve. You become a successful Right-Minded Teamwork leader and facilitator. Truly. With these choices in your mind, you no longer have to wonder what you should do. The answer is always, “Do no harm, and work as one.” Application: Start by understanding all nine choices. Find a Leader & Teammate Actions section that outlines specific actions you can take. By the time you finish reading the last choice, you will know how to apply them. Remember: It Is About the Dialogue. These nine choices are undoubtedly important. But they are secondary to your team’s dialogue about them. They will serve as catalysts for your teammate discussions and the eventual creation of team Work Agreements. Regardless of your approach, every application will include a healthy, functional, and empowering dialogue that moves your teammates towards acting and behaving as one unified team. Now that you have a clearer sense of the RMT journey, I want to take a moment to congratulate you on your new role. Incorporating these 9 Right Choices into your team-building repertoire means you are now a Right-Minded Teamwork Leader and Facilitator. Your specialty is team transformations. My support: It took countless workshops, a 35-year career in active team-building facilitation, and the collective wisdom of so many teammates and leaders to conceptualize and build RMT into the robust model it is today. Though I no longer facilitate actively, choosing to pass that torch on to the next generation of leaders and facilitators, I will always continue to promote Right-Minded Teamwork. The reason for my continued passion is quite simple. I know, beyond a shadow of a doubt, that RMT is right for every team, everywhere, forever. If you use RMT, it will help make your teams and the world a better place. Let’s get started now. Dan Hogan
Adam Steltzner is no ordinary engineer. His path to leadership was about as unlikely as they come. A child of beatnik parents, he barely made it through school. He blew off college in favour of work at a health food store and playing bass in a band, but after discovering an astonishing gift for maths and physics, he ended up helping a group of scientists land the heaviest rover in the history of space exploration on Mars. This is the story of the teamwork, drama and extraordinary feats of innovation at the Jet Propulsion Lab that culminated in that landing in 2012.
Right-Minded Teamwork (RMT) is an intelligent and empowering teamwork system. It is for everyone, everywhere, forever. Apply RMT, and you will improve your work processes and strengthen your relationships. Apply RMT, and your team will achieve 100% customer satisfaction. Apply RMT, and you make the world a better place. It is an honor to introduce you to this unique, real-world, continuous improvement method. RMT has already improved the lives and teams of thousands of people worldwide. Apply this process in your team, and you, too, will reap its benefits. Is this book for you? This book is primarily intended as a resource for leaders and facilitators. But it is also much more than that. The content you will find here can positively benefit everyone, everywhere, on any team. RMT is a universal, self-evident, self-validating process with the power to transform even the most challenged team. What is this book about? This book teaches two significant Right-Minded Teamwork (RMT) concepts: The RMT Myth, a short tale that presents the underlying teamwork philosophy, and 2) The RMT team-building process. The RMT Myth is a short, simple story. It follows three characters: Reason, Ego, and you, the Decision-Maker. The Myth illustrates the Right-Minded Teamwork philosophy, sort of like an aspirational thought system. The RMT Myth advocates for teammates to follow Reason’s path to oneness and shared interest instead of following Ego’s disastrous advice to seek separateness and prioritize selfishness. In other words, the Myth illustrates what “right-minded” thinking and behaving look and feel like. Once you have read and understood the RMT Myth, you and your team are ready for the Right-Minded Teamwork process. Unlike the story about Reason, Ego, and the Decision-Maker, the RMT process is no myth. It is practical, deliberate, and reliable. The RMT process is a set of interconnected, team-building methods that together form a self-perpetuating, continuous improvement system. It allows you to integrate the aspirations of the RMT Myth into your team in a way that helps you achieve your business goals. This book will teach you the RMT process, including seven of RMT’s proven team-building methods that lead to continuous improvement. Why Consider RMT? There are three common team-building practices: education, games, and social events. As far as real team building goes, none of these approaches is effective. Not one of them produces proven, reliable results. If you have participated in them, you know what I mean. Still, many well-meaning team leaders continue to use these ineffective tactics, trying to make them work. Usually, this is because they do not realize there is a better way. A real-world approach to team building is the better way. It is also the most reliable way to achieve and sustain high-performance teamwork. Right-Minded Teamwork is a real-world, team-building process. Applied intentionally, it has the power to transform your team, bringing you together to work as one. That is why RMT is worth considering for your team. The future of RMT… As I write this, RMT is, to my knowledge, the only model of its kind. However, I pray that it is not unique and that real-world methodologies become the prevailing team-building approach around the world one day. I'm optimistic this future is on its way. I believe that as more people like you understand and embrace this superior approach to creating stronger teams, we will see less and less of those ineffective approaches. I also believe in a better future for teams because I know I’m not alone in wishing for it. For decades, my clients expressed the same desire. They were changed by our work together and what they learned, and they went on to share RMT’s concepts and principles with others. Through them, the ripple effect began. Through you, it will continue. Together, we will build better teams: teams that do no harm, get work done and work as one. Dan Hogan
Ready to see your team shine? With Right-Minded Teamwork (RMT), your team can compassionately address interpersonal conflict, regain focus, and produce astounding results. What Is This Book About? RMT is an intelligent and empowering teamwork system that guides teams to overcome interpersonal challenges, improve processes, and work together seamlessly to achieve business goals. It is a business-oriented, psychological approach to team building where acceptance, forgiveness, and adjustment are teammate characteristics, and 100% customer satisfaction is the team's result. RMT produces positive business results by allowing your team to work together as one, do no harm, and get real work done. In this book, you will learn about RMT's core framework of interlocking teamwork components, called the 5 Elements: 1. Team Business Goal: Achieve 100% Customer Satisfaction 2. Team Psychological Goal: Commit to Right-Minded Thinking 3. Work Agreements: Create & Follow Commitments 4. Team Operating System: Make It Effective & Efficient 5. Right-Minded Teammates: Strengthen Individual Performance First, we’ll take an in-depth look at each of RMT’s 5 Elements. Then we’ll review a proven implementation plan consisting of three, team-building workshops conducted over a six-to-12-month period. Once your team completes their third workshop, you will move into a 90-day, continuous improvement operating plan that allows the team to achieve their goals, do no harm, and work together as one. Is This Book for You? This book will teach you exactly how to implement Right-Minded Teamwork in your team. It is primarily intended as a resource for team leaders and facilitators. But it is also much more than that. The content you will find here can positively benefit everyone, everywhere, on any team. RMT is a universal, self-evident, self-validating process with the power to transform even the most challenged team situations. Real-World Team Building Most team-building programs do not address or resolve a team’s real issues. There are many common team-building practices, like education, games, and social events, but as far as real team building goes, none of these approaches is effective. Not one of them produces proven, reliable results. Right-Minded Teamwork is the most reliable way to achieve and sustain high-performance teamwork. It is a real-world approach to team building that directly addresses team issues in a non-confrontational, compassionate way. Apply RMT, and improve work processes while strengthening teammate relationships. Apply RMT, and help your team achieve 100% customer satisfaction. Apply RMT, and make the world a better place. A Note from Dan Hogan, Co-Creator of RMT As I write this, RMT is, to my knowledge, the only model of its kind. However, I pray it is not unique. I hope one day real-world methodologies like RMT become the prevailing team-building approach around the world. I'm optimistic this future is on its way because I know I’m not alone in wishing for it. Though I’m now retired from active facilitation, for decades, I served teams around the globe as a Certified Master Facilitator. I repeatedly heard my clients express the same desire I had: That this kind of approach to team-building would become commonplace, for the betterment of everyone. They were changed by our work together and what they learned, and many of them went on to share RMT’s concepts and principles with others. Through them, the ripple effect began. Through you, it can continue. Together, with the help of RMT, we will build teams that do no harm, get work done, and work as one. Dan Hogan, CMF
In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.
Right-Minded Teamwork is built on a framework of 5 Elements, explored in this book. These two goals and three methods are implemented into your team through three team-building workshops conducted over a six-to-12-month period. Once your team completes their third workshop, you move into a 90-day, continuous improvement operating plan that allows your team to achieve their goals, do no harm and work together as one.
Team games, outdoor exercises, and social activities do not teach teammates how to overcome real-world work challenges. Right-Minded Teamwork (RMT) does. Your team’s path to RMT begins with a series of custom-designed, team-building workshops. In this book, you will find complete instruction on RMT’s 12 steps to design practical, team-building events that teammates actually want to attend. It is an honor to introduce you to RMT’s unique 12 step process in how to design a real-world workshop. This method has improved the lives and teams of thousands of people worldwide. This book and the online training program will teach you how to design practical, powerful workshops using Right-Minded Teamwork’s 12 Steps formula. The 12-step process includes three phases: 1. Contract: Designing the workshop (Steps 1-9) 2. Commence: Facilitating the workshop (Step 10) 3. Carry On: Keeping up the momentum (Steps 11-12) In the thirty-five years of my team-building career, I facilitated over 500 teams in seven countries. I worked with many of those teams for several years. I used this process every time. Even though they may not have even recognized I was applying these steps; every team leader appreciated the structure and thoroughness of this process. As a result, we consistently designed workshops that teammates could not wait to attend because they knew they were going to get real work done. And they did! In our book, Right-Minded Teamwork in Any Team: The Ultimate Team Building Method to Create a Team That Works as One, I shared the following RMT definition. Right-Minded Teamwork (RMT) is a business-oriented, psychological approach to team building where acceptance, forgiveness, and adjustment are teammate characteristics, and 100% customer satisfaction is the team’s result. When you apply the 12 steps in designing your workshops, you practically guarantee teammates will strengthen their ability to accept, forgive and adjust to challenging team situations. At the same time, they increase their likelihood of achieving 100% customer satisfaction. In this book, first, I will explain the art and science of facilitation and how one succeeds as a team-building facilitator. After that, I will briefly discuss the range of team-building exercise options available to you, ending in what is your best option - the real-world approach. And yes, Right-Minded Teamwork is a real-world approach. I’ll introduce you to the 5 Elements of RMT, the philosophy behind this powerful and continuous improvement method, along with a successful implementation plan. All of the above helps to establish the context for the rest of the book. After that, I’ll give you an overview of the 12 steps and then immediately discuss each step one at a time. In the final two sections, you will find a Glossary of Terms & Resources plus a robust collection of templates, checklists, and team exercises. You will also find four successful team implementation stories that would be well worth your study. And finally, welcome to Your New Role as an RMT Facilitator. Incorporating this design process into your team-building repertoire means you are now a Right-Minded Teamwork Facilitator someone who specializes in team transformations. Using RMT, you help to transform dysfunctional souls into healthy and functional teammates. You guide teammates to convert their mistakes into Right-Minded attitudes and behaviors. Whether you’re new to facilitation or continuing to build your team-building toolkit, add RMT to your practice today. There’s no reason not to: All parts of Right-Minded Teamwork, including these 12-Steps, are available for your use. There are no licensing or certification requirements. My Special Support Function: It took countless workshops, a 35-year career in active team-building facilitation, and the collective wisdom of so many teammates and team leaders to conceptualize and build Right-Minded Teamwork into the robust model it is today. Though I no longer facilitate actively, choosing to pass that torch on to the next generation of facilitators, I will always continue to promote Right-Minded Teamwork. I know that RMT and these 12-Steps are right for every team, everywhere, forever. If you use them, you will do your part to make the world a better place for everyone, everywhere, forever. Let’s get started now. Dan Hogan
What are the secrets of successful teams? Why do some teams achieve remarkable success while others fail or are consigned to mediocrity? To find the answers, Carl E. Larson and Frank M.J. LaFasto conducted a three-year study of teams and team achievement. Interviewing a wide range of teams, including the space shuttle Challenger investigation team, executive management teams and a championship football team, Larson and LaFasto discovered a surprising consistency in the characteristics of effective teams. In Teamwork, they explore the eight properties of successful teams: a clear, elevating goal; a results-driven structure; competent team members; unified commitment; collaborative climate; standards of excellence; external support and recognition; and principled leadership. A final chapter examines the priority of the steps that lead to the building of a high performance team. The authors strive to make the concepts concrete, coupling solid theory with straightforward, practical advice on how to apply it and with lively, fascinating anecdotes. The volume will appeal to practitioners, scholars, and advanced students in the areas of organization studies and management, as well as interpersonal communication.
"Project and team leaders, do yourself a favor and make this book required reading by each member of your team!" —HR Professionals Magazine Collaborative strategies work when they're designed by teams—where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules. Today's teams want more alignment among their members, better decision-making processes, and a greater sense of ownership over their work. This can be easy, even fun, if you have the right rituals. Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you'll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams. Customizable for any industry, work situation, or organizational philosophy, these rituals have been used internationally by many for-profit and not-for-profit organizations. By implementing just a few of these rituals, a team can capture the strengths of each individual for incredible results, making choices together that matter.