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This book focuses on how digital technologies and rapid developments in artificial intelligence are shaping a new generation of cyber-physical systems based on the convergence among robots, sensors, and 3D printing. The book tells a story based on data and indicators to compare the resilience to this transformation in some key manufacturing regions. As a specific case study, the book discusses in length the transformation of the manufacturing processes in the Italian automotive industry. The authors conclude the book by providing policy implications for regions and cities.
If you only read one book on the future of work, Work Disrupted: Opportunity, Resilience, and Growth in the Accelerated Future of Work should be that book. The future of work swept in sooner than expected, accelerated by Covid-19, creating an urgent need for new maps, new mindsets, new strategies-- and most importantly, a trusted guide to take us on this journey. That guide is Jeff Schwartz. A founding partner of Deloitte Consulting’s Future of Work practice, Schwartz brings clarity, humor, wisdom, and practical advice to the future of work, a topic surrounded by misinformation, fear, and confusion. With a fundamental belief in the power of human innovation and creativity, Schwartz presents the key issues, critical choices, and potential pitfalls that must be on everyone’s radar. If you're anxious about robots taking away your job in the future, you will take comfort in the realistic perspective, fact-based insights, and practical steps Schwartz offers. If you're not sure where to even begin to prepare, follow his level-headed advice and easy-to-follow action plans. If you're a business leader caught between keeping up, while also being thoughtful about the next moves, you will appreciate the playbook directed at you. If you're wondering how Covid-19 will change how and where you will work, Work Disrupted has you covered. Written in a conversational style by Schwartz, with Suzanne Riss, an award-winning journalist and book author, Work Disrupted offers a welcome alternative to books on the topic that lack a broad perspective or dwell on the problems rather than offer solutions. Timely and insightful, the book includes the impact of Covid-19 on our present and future work. Interviews with leading thinkers on the future of work offer additional perspectives and guidance.Cartoons created for the book by leading business illustrator Tom Fishburne bring to life the reader’s journey and the complex issues surrounding the topic. Told from the perspective of an economist, management advisor, and social commentator, Work Disrupted offers hope--and practical advice--exploring such topics as: How we frame what lies ahead is a critical navigational tool. Discover the signposts that can serve as practical guides for individuals who have families to support, mortgages to pay, and want to stay gainfully employed no matter what the future holds. The importance of recognizing the rapidly evolving opportunities in front of us. Learn how to build resilience—in careers, organizations, and leaders—for what lies ahead. Why exploring new mental models helps us discover the steps we need to take to thrive. Individuals can decide how to protect their livelihood while businesses and public institutions can consider how they can lead and support workforces to thrive in twenty-first-century careers and work. "Jeff's marvelous book is a roadmap for the new world of work with clear signposts. His insights will help readers discover opportunities, take action, and find hope in uncertain times. The ideas are fresh, beautifully crafted, and immediately applicable. This is not only a book to be read, but savored and used." —Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan; Partner, the RBL Group; Co-author Reinventing the Organization
Book Description Digital Disruption: How a Single Update Unleashed Global IT Chaos and the Path to Resilience In a world increasingly dependent on technology, the Crowdstrike and Microsoft global IT outage of 2024 serves as a chilling reminder of our digital vulnerability. Digital Disruption delves into the details of this unprecedented incident, revealing how a routine software update spiraled into a global crisis, disrupting travel, banking, healthcare, and emergency services. Through meticulous research and compelling narrative, this book explores: The Incident Unfolded: Gain a clear understanding of how a single flawed update caused widespread chaos, grounding flights and halting essential services worldwide. Behind the Scenes: Discover the technical intricacies that led to the outage and how key players, including Crowdstrike and Microsoft, responded to the crisis. Human Impact: Read personal stories from those affected by the outage, highlighting the real-world consequences of IT failures. Lessons Learned: Learn about the vulnerabilities in our digital infrastructure and the critical need for robust cybersecurity measures. Path to Resilience: Explore actionable strategies to prevent future disruptions, from enhanced software testing to continuous monitoring and collaboration. Benefits for Readers: Insightful Analysis: Understand the complexities of modern IT systems and the inter-dependencies that can lead to widespread failures. Practical Guidance: Gain practical knowledge on how to strengthen your organization's cybersecurity and IT resilience. Real-World Applications: Apply lessons learned from this incident to enhance your own digital infrastructure and safeguard against potential threats. Expert Perspectives: Benefit from expert insights and recommendations on preventing and managing IT crises. Digital Disruption is essential reading for IT professionals, business leaders, and anyone interested in the stability and security of our digital world. Equip yourself with the knowledge and strategies needed to navigate and mitigate the risks of an increasingly interconnected and vulnerable technological landscape.
The growth of a global digital economy has enabled rapid communication, instantaneous movement of funds, and availability of vast amounts of information. With this come challenges such as the vulnerability of digitalized sociotechnological systems (STSs) to destructive events (earthquakes, disease events, terrorist attacks). Similar issues arise for disruptions to complex linked natural and social systems (from changing climates, evolving urban environments, etc.). This book explores new approaches to the resilience of sociotechnological and natural-social systems in a digital world of big data, extraordinary computing capacity, and rapidly developing methods of Artificial Intelligence. Most of the book’s papers were presented at the Workshop on Big Data and Systems Analysis held at the International Institute for Applied Systems Analysis in Laxenburg, Austria in February, 2020. Their authors are associated with the Task Group “Advanced mathematical tools for data-driven applied systems analysis” created and sponsored by CODATA in November, 2018. The world-wide COVID-19 pandemic illustrates the vulnerability of our healthcare systems, supply chains, and social infrastructure, and confronts our notions of what makes a system resilient. We have found that use of AI tools can lead to problems when unexpected events occur. On the other hand, the vast amounts of data available from sensors, satellite images, social media, etc. can also be used to make modern systems more resilient. Papers in the book explore disruptions of complex networks and algorithms that minimize departure from a previous state after a disruption; introduce a multigrammatical framework for the technological and resource bases of today’s large-scale industrial systems and the transformations resulting from disruptive events; and explain how robotics can enhance pre-emptive measures or post-disaster responses to increase resiliency. Other papers explore current directions in data processing and handling and principles of FAIRness in data; how the availability of large amounts of data can aid in the development of resilient STSs and challenges to overcome in doing so. The book also addresses interactions between humans and built environments, focusing on how AI can inform today’s smart and connected buildings and make them resilient, and how AI tools can increase resilience to misinformation and its dissemination.
This book offers a concise yet comprehensive introduction to supply chain resilience, covering management, modeling and technology perspectives. Designed to accompany the textbook “Global Supply Chain and Operations Management” it addresses the topics of supply chain risks and resilience in more depth, describing the major features of supply chain resilience and explaining methodologies to mitigate supply chain disruptions and recover. Numerous practical examples and short case studies are provided to illustrate theoretical concepts. Without relying heavily on mathematical derivations, the book explains major concepts and methods to build and improve supply chain resilience and tackle supply chain disruption risks in a simple, uniform format to make it easy to understand for students and professionals with both management and engineering backgrounds. Graduate/PhD students and supply chain professionals alike will benefit from the structured, didactically oriented and concise presentation of the concepts, principles and methods of supply chain resilience management, modeling, and technological implementation.
Hybrid threats represent one of the rising challenges to the safe and effective management of digital systems worldwide. The deliberate misuse or disruption of digital technologies has wide-ranging implications for fields as diverse as medicine, social media, and homeland security. Despite growing concern about cyber threats within many government agencies and international organizations, few strategies for the effective avoidance and management of threats or the prevention of the disruption they can cause have so far emerged. This book presents multiple perspectives based upon a NATO Science for Peace and Security Programme Advanced Research Workshop on ‘Resilience and Hybrid Threats’ held in Pärnu, Estonia from 26-29 August 2018, and includes a mixture of workshop summary papers and invited perspectives from world experts. Topics include the development of strategies for the protection and recovery of systems affected by hybrid threats, and the benefits of those strategies under different disruption scenarios. The role of risk and resilience assessment pertaining to the information domain is a common focus across all perspectives. Offering an overview of resilience-based decision making through an approach that integrates the threats and dependencies related to infrastructural, informational, and social considerations, the book will be of interest to all those whose work involves the security of digital systems.
Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
In the Digital Age of the twenty-first century, the question is not if you will be targeted, but when. Are you prepared? If not, where does one begin? For an enterprise to be fully prepared for the immanent attack, it must be actively monitoring networks, taking proactive steps to understand and contain attacks, enabling continued operation during an incident, and have a full recovery plan already in place. Cybersecurity expert Ray Rothrock has provided for businesses large and small a must-have resource that highlights: the tactics used by today’s hackers, vulnerabilities lurking in networks, and strategies not just for surviving attacks, but thriving while under assault. Businesses and individuals will understand better the threats they face, be able to identify and address weaknesses, and respond to exploits swiftly and effectively. From data theft to downed servers, from malware to human error, cyber events can be triggered anytime from anywhere around the globe. Digital Resilience provides the resilience-building strategies your business needs to prevail--no matter what strikes.
Stories from Nokia, Dell, UPS, Toyota, and other companies show how firms can reduce their vulnerability to high-impact distributions, from earthquakes to strikes, from SARS to terrorism, and use them for competitive advantage. What happens when fire strikes the manufacturing plant of the sole supplier for the brake pressure valve used in every Toyota? When a hurricane shuts down production at a Unilever plant? When Dell and Apple chip manufacturers in Taiwan take weeks to recover from an earthquake? When the U.S. Pacific ports are shut down during the Christmas rush? When terrorists strike? In The Resilient Enterprise, Yossi Sheffi shows that companies' fortunes in the face of such business shocks depend more on choices made before the disruption than they do on actions taken in the midst of it—and that resilience benefits firms every day, disaster or no disaster. He shows how companies can build in flexibility throughout their supply chains, based on proven design principles and the right culture—balancing security, redundancy, and short-term profits. And he shows how investments in resilience and flexibility not only reduce risk but create a competitive advantage in the increasingly volatile marketplace.Sheffi describes the way companies can increase security—reducing the likelihood of a disruption—with layered defenses, the tracking and analysis of “near-misses,” fast detection, and close collaboration with government agencies, trading partners, and even competitors. But the focus of the book is on resilience—the ability to bounce back from disruptions and disasters—by building in redundancy and flexibility. For example, standardization, modular design, and collaborative relationships with suppliers (and other stakeholders) can help create a robust supply chain. And a corporate culture of flexibility—with distributed decision making and communications at all levels—can create a resilient enterprise.Sheffi provides tools for companies to reduce the vulnerability of the supply chain they live in. And along the way he tells the stories of dozens of enterprises, large and small, including Toyota, Nokia, General Motors, Zara, Land Rover, Chiquita, Aisin Seiki, Southwest Airlines, UPS, Johnson and Johnson, Intel, Amazon.com, the U.S. Navy, and others, from across the globe. Their successes, failures, preparations, and methods provide a rich set of lessons in preparing for and managing disruptions. Additional material available at www.TheResilientEnterprise.com.