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A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken issues that managers struggle with on a daily basis. This Companion not only explores organizational dysfunction as it concerns individuals, it also examines broader issues of dysfunction and its effects with regards teams, managers and organizational systems. Lively discussion encompasses the symptoms of distress, illness, absenteeism, and inefficiency that point towards behavioural disorders and system-wide malfunction. From personality disorders to wars over territory , the book chronicles and reveals the true nature of often hidden workplace problems including bullying, unethical behaviour, loss of trust, organizational deviance, cowardice, workaholism, negative humour and emotions, personality disorders, mismanagement, and malfunctioning performance and selection systems. So what can be done? Practical solutions to these dysfunctional phenomena are presented by international experts from a range of disciplinary backgrounds including management, psychology and economics. This fascinating, highly original book will be of enormous interest to students, researchers, academics and practitioners across all sectors of business and management, human resource management in particular.
It is very easy for organizations to ignore or overlook the impact of social and commercial change-of increased pressure to deliver profit (above all else) and of transformation in the ways in which we are now working-on the mental health and, consequently, the performance of their employees. And yet there is plenty of evidence that in many workplaces, performance is down, stress is up and professional employees are struggling to balance their home and work lives. This collection, while looking at individuals, places the spotlight on organizational initiatives to support the development of attitudes, values, character and behaviors in employees. The aim of these initiatives is to increase our resilience to those experiences and events which impact on performance. There is a particular focus on managerial and professional jobs where employee discretion and commitment are critical. The Fulfilling Workplace extends the themes developed in early titles in the Psychological and Behavioral Aspects of Risk Series deeper into organizations; to explore the organization's role in coming to grips both with human frailties and toxic workplaces-both destructive to individual and organizational health.
Creating Healthy Workplaces includes interventions that relate the efforts undertaken by researchers and organizations to reduce stress and improve the mental and physical health of employees through positive change initiatives. Those working in the field of occupational stress have received criticism that too much emphasis has been placed on negative issues and that positive initiatives have been largely ignored. This book delves into both the positive and the stress fields and compares the types of interventions each entail. Some of the interventions described target individuals and their attitudes and behaviours, others target workplace relationships, work units and the wider organization. Outcomes such as reduced occurrences of smoking, obesity, depression, elevated blood pressure, accidents and workplace injuries, absence and staff turnover are reported. The factors associated with the success of these interventions are identified and advice is given as to how you might proceed to develop worksite interventions of your own.
Dark Personalities in the Workplace defines dark personalities, their prevalence in the workplace, and how they are best managed. The book brings together research in psychology and business to both profile these employees and impart best practices for businesses to manage them. Chapters explore narcissism, Machiavellianism, and psychopathy in a work context. Coverage includes common behaviors such as incivility, negative attitudes, counterproductive behavior and escalating to harassment, bullying, violence, and fraud. Practical advice is given on how to avoid hiring dark personalities, avoid promoting dark personalities, and how to perform investigations and interventions with dark personalities. With a background in forensic psychology and industrial/organizational psychology, Cynthia Mathieu provides a researched understanding to these personalities, case studies to better understand them, and practical tools and applied solutions for dealing with them. - Integrates psychology and business literature on dark personalities - Identifies common personality features and behaviors - Suggests HR protocols to avoid hiring dark personalities - Addresses how to manage and review performance for dark personalities - Explores the importance of leadership and organizational culture - Presents case studies and applied solutions - Provides recommendations for investigations and interventions
The book goes beyond theory to offer tools and suggestions for developing emerging leaders. Inspired by the pioneering work of leadership scholar Andre Delbecq, this book points towards an expanded model of leadership that incorporates an active inner life, and posits that such fully human models of leadership will be essential to meet the profound challenges of the 21st Century. Without presuming to provide definitive answers, the text explores central questions such as: What is the added value of spiritual maturity to leadership? Would the integration of mature spirituality with well-developed intellectual and emotional capacities produce more beneficial leadership outcomes for organizations and individuals? What would a spiritually and developmentally mature emerging leader look like in 10 to 20 years? How do we prepare emerging leaders for the challenges they may face; and how do we model spiritually and developmentally mature leadership in ways that resonate with them? Professor Andre Delbecq (1936-2016) of the University of Santa Clara created the heuristic of “spiritually and developmentally mature leaders” to encapsulate his observation that outstanding leaders often seemed to draw strength and wisdom from sources that are not typically studied or taught in leadership courses. Thirty scholars and practitioners accepted Delbecq’s heuristic as the starting point to explore spiritual components of leadership that do not easily lend themselves to quantification or clear causal links. The analysis of their disciplined engagement with the heuristic forms the foundation of an exploratory, fully human understanding of leadership. This analysis is supported by literature reviews, including an overview of Andre Delbecq’s relevant work. Ultimately, the authors call for further collaboration across disciplines and between research and practice to build on the conceptual constructs offered here, and, especially, to create pedagogies for the training of spiritually and developmentally mature leaders
Annotation The Pfeiffer Annuals provide a source of new ideas and proven solutions contributed by practitioners, subject matter experts and consultants from the field of human resource development. The materials--articles, experiential learning activities and instruments--can be fully reproduced for training purposes from the accompanying CD-ROM.
This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In this rigorous, research-based volume, international contributors offer insight into how and when seemingly-beneficial workplace practices cross the line from motivation to abuse. By reviewing critical issues in both high performance work practices and abusive supervision, it illuminates the crossover between these two modes of work, and forges a path for future scholarship.
The contributions in Creating Healthy Workplaces include a number of interventions that relate the efforts undertaken by researchers and organizations together, to reduce stress and improve the mental and physical health of employees through positive change initiatives. Those working in the field of occupational stress have received criticism that too much emphasis has been placed on negative issues and that positive initiatives have been largely ignored. With the growing influence of the positive movement, this book explores the implications of using a positive approach as opposed to a stress management one and compares the types of interventions they each require. From a positive perspective, there is a need to understand the characteristics of healthy, thriving, and flourishing people and organizations. This book explores the implications of using a positive approach as opposed to a stress management one. Some of the interventions described in Creating Healthy Workplaces target individuals and their attitudes and behaviours, others target workplace relationships, work units and the wider organization. Outcomes such as reduced occurrences of smoking, obesity, depression, elevated blood pressure, accidents and workplace injuries, presenteeism, absence and staff turnover are reported. The factors associated with the success of these interventions are identified and advice is given as to how interested individuals and organizations might proceed to develop worksite interventions on their own.
"This book provides empirical research findings and best practices on creativity and innovation in business, organizational, and social environments"--Provided by publisher.
Every day we hear stories about the consequences of human frailties for individuals, their families and friends, and their organizations. Some of these stories are about alcohol and drug addiction and other harmful lifestyle choices, but human frailty also leads to all kinds of unethical and illegal behaviour. Individuals are convicted of bribery and corruption, price fixing, theft and fraud, sexual harassment and abuse of authority. Politicians fiddle their expenses, sports people cheat and fix matches and school and university students and teachers cheat to enhance exam results. Studies have shown that business students cheat more than others and efforts to teach ethical behaviour in business schools make little difference. The media who bring us stories of others' frailties themselves engage in unethical and illegal conduct in pursuit of an edge over their rivals. The contributions to this latest addition to Gower's Psychological and Behavioural Aspects of Risk Series place the spotlight on individuals, their behavioural choices and the consequences that follow for theirs and others' lives and careers. The conclusion is that people do have choices and options and that, whilst there are no easy or quick fixes in addressing self-limiting behaviours, successful avoidance of the worst outcomes can been achieved. This book provides guidance on the practical steps that need to be taken in order to gain a sense of proportion of what is important and of how we are doing, if we are to address our frailties and stop making unethical choices.