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In many respects, New York City is an unnatural wonder, quite unlike any other American city and also unlike megacities in other industrial countries. Its government and politics, its physical attributes-like the celebrated skyline and high population density-and many of its social characteristics-like the extraordinarily high percentage of the city's population that is foreign-born-are different. But New York City at the same time shares with other American cities an array of political and governmental institutions, practices, traditions, and pressures, ranging from the long dominance and then long decline in the role of party organizations in local government to the city's ultimate dependence on outside actors and forces to shape its political destiny.
Frances Gottfried offers a thorough-going critique of municipal civil service systems and the principles of meritocracy that underlie them, focusing especially on the social inequities and entrenchment of power that continue to bedevil the public sector. Beginning with an examination of the principles and history of the merit system, the author challenges the assumption that a real meritocracy does in fact exist. She looks at current practices and procedures in civil service, with particular attention to the decision-making process. She explores the role of the rigid credentialling system in maintaining a powerful elite within civil service and in creating barriers to career opportunities for minorities and women. In the next three chapters, Gottfried considers attempts that have been made to reform the merit system through affirmative action, litigation aimed at eliminating inequities, and public employment programs from the New Deal years through the early 1970s. Concluding that the rigidly structured municipal civil service system is neither efficient nor equitable, she contends that it effectively widens the gulf between municipal employees and the communities it is their responsibility to serve.