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In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.
‘Diagnosis: A Key Skill for Leadership (Transforming Managers into Inspirational Leaders)’ is a comprehensive guide for leaders and managers looking to enhance their diagnostic skills in the context of Leadership. The book explores the importance of assessing an individual's development level, understanding their competence and commitment, and adapting leadership styles accordingly. Through practical examples, tools, and strategies, readers learn how to diagnose development levels effectively, tailor their leadership approach to meet individual needs, and lead with confidence. Each chapter offers actionable insights, interactive exercises, and reflection questions to help readers apply the concepts in their own leadership practice. Whether you're a seasoned executive or a frontline manager, this book will empower you to become a more effective leader and achieve greater success in leading your team.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Davis’s Q&A Review for the NCLEX-RN® gives you an overview of the latest test plan and outlines the test-taking strategies you need to prepare for the exam. Practice questions guide you through all of the content covered on the NCLEX, while two comprehensive exams test mastery of all subject areas covered on the NCLEX exam.
This study used an iterative Delphi survey process of about 600 faculty, employers, and policymakers to identify writing, speech and listening, and critical thinking skills that college graduates should achieve to become effective employees and citizens (National Education Goal 6). Participants reached a consensus about the importance in critical thinking of the ability to detect: indirect persuasion including the use of leading questions that are biased towards eliciting a preferred response, use of misleading language, use of slanted definitions or comparisons, and instances where irrelevant topics or considerations are brought into an argument to divert attention from the original issue. With regard to effective writing respondents thought that graduates should be able to use active or passive voice where appropriate, use correct grammar, use specific language conventions of their academic discipline, and use language that their audience understands. With regard to speech communication skills respondents reached agreement about the importance of information exchange, conversation management, group communication, and using and understanding spoken English and non-verbal signs. Extensive tables detail the Delphi survey results. (Contains 168 references.) (JB)
The ultimate package for preparing you to take the PMP® exam Project management is one of the most desired skills in today's IT marketplace and the Project Management Professional (PMP) exam reflects your level of proficiency and preparedness as a project manager. This comprehensive study guide features the Sybex test engine with two practice PMP exams, electronic flashcards, two hours of audio review, as well as two bonus Certified Associate in Project Management (CAPM®) exams. The book covers a wide-range of project management and exam topics, concepts, and key terms. Not only does this must-have resource reflect the very latest version of the exam, it is written by popular project management expert Kim Heldman, who is the author of the six previous editions of this top-selling book. Prepares you to take the Project Management Professional (PMP) exam as well as the Certified Associate in Project Management (CAPM) exam, both offered by the Project Management Institute (PMI®) Covers all exam topic areas plus a wide range of project management processes, concepts, and key terms Uses real-world scenarios and How This Applies to Your Current Project sidebars to fully illustrate concepts Readers get access to invaluable study tools with testing software, practice exams, electronic flashcards, and over two hours of audio review PMP: Project Management Professional Exam Study Guide, Seventh Edition helps you prepare for the PMP exam and also serves as an essential resource for becoming a more astute project manager. (PMI, CAPM, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)
This handbook, produced by world renowned experts from the World Conservation Union (IUCN), spans the full terrain of protected area management and is the international benchmark for the field. The book employs dozens of detailed international cases studies, hundreds of concise topical snapshots, maps, tables, illustrations and a colour plate section, as well as evaluation tools, checklists and numerous appendices to cover all aspects of park management from biodiversity to natural heritage to financial management. The book establishes a conceptual underpinning for protected area management, presents guiding principles for the 21st century, reflects recent work on international best practice and provides an assessment of skills required by professionals. As the most authoritative guide ever compiled to the principles and practice of protected area management, this volume is essential for all professionals and students in all countries and contexts.
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Compares test results of accounting technicians and health visitors who had just qualified with their workplace performance as judged a year later by their managers. Draws conclusions for competence-based assessment of transferable skills.