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Excerpt from Recommendations for the Medi-Cal Managed Care Program: Submitted to the California Department of Health Services, February 8, 1994 Health outcome. As well as intermediate service and process data, are required to ensure services are appropriate and effective for the population(s) served and that they meet the cultural and linguistic needs of the diverse client populations of the medi-cal Managed Care Programs. Information on the relationship between health status and the population characteristics of race, ethnicity, and culture is particularly crucial. While evidence of the importance of this relationship is compelling, better systematic documentation and reporting of this type of data is necessary if the health care plans are to appropriately design and modify their programs and services to more effectively impact the health outcome of diverse population groups. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.
Managed Care
Excerpt from Cultural and Linguistic Requirements Subgroup: Recommended Standards for the Medi-Cal Managed Care Program When an ethnic group with limited English language capability is five percent (5 or more of the medi-cal managed care (afdc) population in a County or totals 100 persons or more within the geographic service area of the plan, bilingual health services will be required at all key points of patient contact in addition to interpreter services, and bilingual information and programs membership assistance, health education, plan coverage, satisfaction review). Health Care Options presentations and materials should reflect the choices of managed care plans with accurate information about specific language capability of providers, and the culturally oriented services available in the respective plans. The availability of traditional safety net providers, with proven track records in providing service to special populations, including federally qualified health centers and rural and community-based health centers, should be included in the hco and plan presentations. The relationship of these providers to the respective plans, when applicable, should be included in the presentations. The proposed capitation rates should factor in the additional costs required to provide information and services in multiple languages. These additional cost include translated materials, interpreters, telephone translation services, training, etc. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.