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Strengths movement founder Marcus Buckingham answers the ultimate question: How can you actually apply your strengths for maximum success at work?
WINNER of The Gertrude J. Robinson Book Prize, awarded by the Canadian Communication Association, and the Canadian Association of Work and Labour Studies, Book of the Year Award. This book examines the striking rise of call centres over the past quarter century through the lens of the resistance and collective organizing generated by workers along the digital assembly lines. Drawing on field research in Atlantic Canada, Ireland, Italy, and New Zealand, Enda Brophy investigates the contested making of the transnational call centre workforce and its integration into the circuits of global capitalism. Moving beyond depictions of call centre labour as either entirely liberated or utterly subordinated, Language Put to Work inquires into the forms of work refusal and insubordination provoked by the spread of these communicative workplaces, including informal strategies of quitting, slacking and sabotage, conventional trade union activity, tactical innovations at the margins of the labour movement, and forms of self-organization forged by workers outside of the established trade union movement. Weaving rich empirical evidence together with political-economic analysis and theories of resistance, this book argues that the submission of language to the production of value in the call centre is a process of proletarianization rather than professionalization, and that the new working class has widely opposed this transformation.
How do anthropologists work today and how will they work in future? While some anthropologists have recently called for a new "public" or "engaged" anthropology, profound changes have already occurred, leading to new kinds of work for a large number of anthropologists. The image of anthropologists "reaching out" from protected academic positions to a vaguely defined "public" is out of touch with the working conditions of these anthropologists, especially those junior and untenured. The papers in this volume show that anthropology is put to work in diverse ways today. They indicate that the new conditions of anthropological work require significant departures from canonical principles of cultural anthropology, such as replacing ethnographic rapport with multiple forms of collaboration. This volume's goal is to help graduate students and early-career scholars accept these changes without feeling something essential to anthropology has been lost. There really is no other choice for most young anthropologists.
While some anthropologists have called for a new 'public' or 'engaged' anthropology, profound changes have already occurred, leading to new kinds of work for many anthropologists. The papers in this volume show that anthropology is put to work in diverse ways today.
Published by the American Geophysical Union as part of the Special Publications Series. Whether you are a science undergraduate or graduate student, post-doc or senior scientist, you need practical career development advice. Put Your Science to Work: The Take-Charge Career Guide for Scientists can help you explore all your options and develop dynamite strategies for landing the job of your dreams. Completely revised and updated from the best-selling To Boldly Go: A Practical Career Guide for Scientists, this second edition offers expert help from networking to negotiating a job offer. This is the book you need to start moving your career in the right direction.
This book provides a comprehensive introduction to modern auction theory and its important new applications. It is written by a leading economic theorist whose suggestions guided the creation of the new spectrum auction designs. Aimed at graduate students and professionals in economics, the book gives the most up-to-date treatments of both traditional theories of 'optimal auctions' and newer theories of multi-unit auctions and package auctions, and shows by example how these theories are used. The analysis explores the limitations of prominent older designs, such as the Vickrey auction design, and evaluates the practical responses to those limitations. It explores the tension between the traditional theory of auctions with a fixed set of bidders, in which the seller seeks to squeeze as much revenue as possible from the fixed set, and the theory of auctions with endogenous entry, in which bidder profits must be respected to encourage participation.
Cutting through the hype, a practical guide to using artificial intelligence for business benefits and competitive advantage. In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze—remember when it seemed plausible that IBM's Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient. Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise. Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
This game-changing “how-to” shows leaders how to increase engagement by harnessing employees’ motivation for happiness. Our efforts to increase employee engagement are failing because employees simply aren’t motivated to improve their engagement. In this illuminating book from Eric Karpinski, managers and team leaders will learn the key to effectively engaging employees: focus on happiness. But not all types of happiness drive engagement; by selecting specific strategies that activate employees’ inherent motivation for certain types of happiness, you can simultaneously boost engagement and organizational performance. Everybody wins. In Put Happiness to Work, Karpinski draws on his deep experience at the intersection of business and psychology to lay out a step-by-step program that includes specific activities to enhance engagement and generate happiness at work. Utilizing existing work habits and meetings, these dynamic yet simple tools will hardwire effective changes into leaders’ and employees’ behavior, creating long-term, sustainable engagement. Based on more than 10 years of experience applying top positive psychology and neuroscience research in the workplace, Karpinski’s strategies are easy to implement and are critical to helping leaders unlock the kind of engagement organizations need to thrive.