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The International Foundation for Protection Officers (IFPO) has for many years provided materials to support its certification programs. The current edition of this book is being used as the core text for the Security Supervision and Management Training/Certified in Security Supervision and Management (CSSM) Program at IFPO. The CSSM was designed in 1988 to meet the needs of the security supervisor or senior protection officer. The book has enjoyed tremendous acceptance and success in the past, and the changes in this third edition, vetted by IFPO, make it still more current and relevant. Updates include 14 new chapters, 3 completely revised chapters, "Student Performance Objectives" in each chapter, and added information on related resources (both print and online). - Completion of the Security Supervision and Management Program is the initial step toward the Certified in Security Supervision and Management (CSSM) designation - Over 40 experienced security professionals contribute chapters in their area of specialty - Revised throughout, and completely updated with 14 new chapters on topics such as Leadership, Homeland Security, Strategic Planning and Management, Budget Planning, Career Planning, and much more - Quizzes at the end of each chapter allow for self testing or enhanced classroom work
An exceptional book culminating from decades of practical experience. Real-world examples are peppered throughout the book to fully demonstrate the ideas and strategies that the author presents. Its interactive delivery makes the book highly readable and effective in helping managers achieve results through and with people. - Albert Cheng Yong Kim Set within a company context and laced with real-day-to-day challenges faced by managers, the book contains many practical ideas for all those involved in managing people to achieve results. Teong Wan provides down-to-earth approaches to put in place a management system to raise motivation and productivity. A book that makes for easy reading for the busy executive - Koh Juan Kiat It isn't often a business book comes along with both sage and practical advice about how managers can improve business results, but Ong Teong Wan's results Management does just that. From developing a results-management system to managing talented staff, the book is a superb, hands-on guide to managing and growing a business - Kevin McAuliffe This book provides insights into one of the most pressing issues facing companies today...how to be more competitive by having a strong management system internally to enhance organizational capabilities so as to realize future success. - Anthony Chong ...down-to-earth invaluable practical advice on how to move from strategy to results management ...for all Business Leaders and People Managers wanting to give a new strategic focus to the business by improving people productivity. - Sanjiv Wijayasinghe