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The Professional Communication Series 1e—Public Speaking, Interviewing, Technical Communications, Multimedia Presentation Skills, and MANAGING INFORMATION In The WORKPLACE are flexible modules that cover the important communication skills students will need for their careers. Each module consists of 192 pages presented in 10 chapters. Each includes the following features: Workplace Tips, Communication @ Work, self-assessment activities, chapter summaries, key terms, Ethics in Action, Technology Tips, Global Notes, Quotable Quips, and application exercises and checklists. Components of each module are Student Edition, Student Edition with CD-ROM, Instructor Resource Manual with CD-ROM (including ExamView Pro and PowerPoint), Distance Education through PageOut, and a Web site.
Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students with the knowledge and skills they need to move from interview candidate, to team member, to leader. Accessible coverage of new communication technology and social media prepares students to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers students to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.
Business and Professional Communicationprovides the reader with the strategies they need to effectively manage communication challenges in the workplace. Tailoring relevant communication concepts to the unique demands of the workplace environment,Business and ProfessionalCommunicationsurpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult peop≤ improving diversity and intercultural communication; and interviewing, selling, and negotiating successfully.Business and Professional Communicationnot only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Business and Professional Communication engages the reader with the most current strategies needed to effectively manage workplace communication challenges. Noted as a complete text matching the unique demands of the workplace environment to student competencies, Business and Professional Communication surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.
This fully updated fourth edition provides the reader with the knowledge and skills they need to move from interview candidate, to team member, to leader. Accessible coverage of new communication technology and social media prepares students to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers the reader to successfully handle important work-related activities, including job interviewing, working in a team, strategically utilizing visual aids, and providing feedback to supervisors. New to the Fourth Edition: A New "Introduction for Students" introduces the KEYS process to students and explains the benefits of studying business and professional communication. Updated chapter opening vignettes introduce the reader to each chapter with a contemporary example drawn from the real world, including a discussion about what makes the employee-rated top five companies to work for so popular, new strategies to update PR and marketing methods to help stories stand out, Oprah Winfrey's 2018 Golden Globe speech that reverberated throughout the #metoo movement, Simon Sinek's "How Great Leaders Inspire Action" TED talk, and the keys to Southwest Airlines' success. An updated photo program shows diverse groups of people in workplace settings and provides current visual examples to accompany updated vignettes and scholarship in the chapter narrative. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at edge.sagepub.com/quintanilla4e
Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. An emphasis on building skills for business writing and presentations helps students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.
What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, provides a strong theoretical foundation of organizational communication for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book considers the rapid changes in professional communication due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide today's definitive resource on professional communications. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
The Professional Communication Series 1e—Public Speaking, Interviewing, TECHNICAL COMMUNICATIONS, Multimedia Presentation Skills, and Managing Information in the Workplace are flexible modules that cover the important communication skills students will need for their careers. Each module consists of 192 pages presented in 10 chapters. Each includes the following features: Workplace Tips, Communication @ Work, self-assessment activities, chapter summaries, key terms, Ethics in Action, Technology Tips, Global Notes, Quotable Quips, and application exercises and checklists. Components of each module are Student Edition, Student Edition with CD-ROM, Instructor Resource Manual with CD-ROM (including ExamView Pro and PowerPoint), Distance Education through PageOut, and a Web site.
With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.