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Presents state of the practice information about the various actions transit agencies (and other employers) have taken to help ensure the availability of quality employees in an increasingly competitive employment environment. It focuses on the practices and policies transit agencies have put in place to help minimize absenteeism at their agencies, from which other agencies may find useful applications.
In the last twenty years considerable progress has been made in process risk and reliability management, particularly in regard to regulatory compliance. Many companies are now looking to go beyond mere compliance; they are expanding their process safety management (PSM) programs to improve performance not just in safety, but also in environmental compliance, quality control and overall profitability. Techniques and principles are illustrated with numerous examples from chemical plants, refineries, transportation, pipelines and offshore oil and gas. This book helps executives, managers and technical professionals achieve not only their current PSM goals, but also to make the transition to a broader operational integrity strategy. The book focuses on the energy and process industries- from refineries, to pipelines, chemical plants, transportation, energy and offshore facilities. The techniques described in the book can also be applied to a wide range of non-process industries. The book is both thorough and practical. It discusses theoretical principles in a wide variety of areas such as management of change, risk analysis and incident investigation, and then goes on to show how these principles work in practice, either in the design office or in an operating facility. The second edition has been expanded, revised and updated and many new sections have been added including: The impact of resource limitations, a review of some recent major incidents, the value of story-telling as a means of conveying process safety values and principles, and the impact of the proposed changes to the OSHA PSM standard. Learn how to develop a thorough and complete process safety management program. Go beyond traditional hazards analysis and risk management programs to explore a company's entire range of procedures, processes and management issues. Understand how to develop a culture of process safety and operational excellence that goes beyond simple rule compliance. Develop process safety programs for both onshore facilities (EPA, OSHA) and offshore platforms and rigs (BSEE) and to meet Safety Case requirements.
Drawing on contributions from the 2018 congress of the European Public Relations Education and Research Association (EUPRERA), this volume explores and analyses challenges around communication, management and big ideas to present findings from current research in corporate communication.
Ch. 1. Introduction. Background. Project objectives. Technical approach to project. Report organization -- ch. 2. Literature summary. Transit security. Workplace violence. Bus operator training and selection. Video surveillance. Self-defense. Bus operator perspective. International studies -- ch. 3. Survey results. Characteristics of survey respondents. Security provider. Fare and rules enforcement. Standard operating procedures. Definition of "assault". Assault characteristics. Training. Employee assistance. Data collection and reporting. Methods to address operator assaults. Bus operator selection methods. Impact of violence against operators. Effective measures -- ch. 4. Operator protection measures : technology and information management. Barriers. Information management and crime analysis. Video surveillance. Audio surveillance. Automatic vehicle location system. Transit operations decision support system. Emergency communications. DNA kits.