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The first Solutions Focus field book. This collection of articles from the AMED journal "Organisations & People" describes international experience of applying the positive power of Solutions Focus and Appreciative Inquiry to Coaching, Team Remotivation, Supervision, Performance Management, Strategic Planning, Feedback, Organisation Development, Staff Appraisal, Competence Management, and Community Development. Contributors include Louis Cauffman, Sheila McNamee, Paul Z Jackson, Peter Szabo, Gunter Lueger, Harry Norman and others from the UK, across Europe and the USA. This collection gives you new applications and ideas about staying pragmatically positive and incisively simple in many organisational contexts. Includes a new and expanded introduction by Mark McKergow comparing positive psychology, Appreciative Inquiry and Solutions Focus.
Written by the two most recognized Appreciative Inquiry thought leaders A quick, accessible introduction to one of the most popular change methods today--proven effective in organizations ranging from Roadway Express and British Airways to the United Nations and the United States Navy Appreciative Inquiry (AI) is a model of change management uniquely suited to the values, beliefs, and challenges of organizations today. AI is a process that emphasizes identifying and building on strengths, rather than focusing exclusively on fixing weaknesses as most other change processes do. As the stories in this book illustrate, it results in dramatic improvements in the triple bottom line: people, profits, and planet. AI has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, retention, and morale, as well as organizations' abilities to meet the needs of society. This book is a concise introduction to Appreciative Inquiry. It provides a basic overview of the process and principles of AI along with exciting stories illustrating how organizations have applied AI and the benefits they have gained as a result. It has been specifically designed to be accessible to a wide audience so that it can be handed out in organizations where AI is either being contemplated or being implemented. Written by two of the key figures in the development of Appreciative Inquiry, this is the most authoritative guide available to a change method that systematically taps the potential of human beings to make themselves, their organizations, and their communities more adaptive and more effective.
In today's increasingly competitive global marketplace, organizations that do not regularly undertake change initiatives will find it difficult--if not impossible--to continue to be successful in the long term. Most organizations only launch change initiatives when forced to address some pain, such as decreased revenues or profits, where the sole focus is on the benefits to the organization. Often, the people side of change management is overlooked, causing 60-70% of these efforts to fail. Implementing Positive Organizational Change explains how to develop a continuous improvement culture of change that will be perceived by employees as a positive opportunity to create something new, exciting and valuable, instead of something negative to confront and resist. This comprehensive guide describes how to communicate with and engage stakeholders and employees to gain buy-in and support, and outlines a strategic project management approach that helps ensure successful implementation and desired results.
Positive Psychology at Work brings the fields of positive psychology and appreciative inquiry together for the first time to provide leaders and change agents with a powerful new approach to achieving organizational excellence. Draws together positive psychology and appreciative inquiry in the context of leadership organizational challenges for the first time Presents academically rigorous and referenced material in a jargon-free, accessible manner Arranged with chapters focused on specific organizational challenges to allow readers to quickly find ideas relevant to their unique situation Features short contributions from experienced practitioners of positive psychology and Appreciative Inquiry, and includes case studies from the UK, Europe, Australia and the USA
Not long ago, public education in Ontario, Canada, was in deep trouble. Student achievement was stagnating, labor disruptions were rampant, and public satisfaction with the schools was low. In 2003, a new provincial government initiated a series of reforms that embodied a positive, outcome-focused agenda for public education. Today, student outcomes have improved, labor disruption has vanished, and teacher morale is high. In How to Change 5000 Schools, Ben Levin, former deputy minister of education for the province of Ontario, draws on his experience overseeing major systemwide education reforms in Canada and England to set forth a refreshingly positive, pragmatic, and optimistic approach to leading educational change at all levels. "This book provides a powerfully optimistic view of what can happen when policy makers, system leaders, and educators operate around common point of view about student learning and school improvement. This is important guidance for the next generation of school reform in the U.S. Every U.S. educator should read it." -- Richard F. Elmore, Gregory Anrig Professor of Educational Leadership, Harvard Graduate School of Education "How to Change 5000 Schools is a powerful, practical, realistic, deeply interesting account of the key ideas and strategies for raising the bar and closing the gap for all students in public school systems. Politicians and education reformers of all stripes will devour the ideas in this immensely rich and positive book." -- Michael Fullan, Professor Emeritus, OISE/University of Toronto "Ben Levin draws on his considerable experience as a researcher and policymaker to outline a comprehensive theory of action for school reform. The scope of the book is quite breathtaking, the analysis is authoritative and its insight encourages one both to reflect and act. Written with passion, wisdom, and humanity, Levin's book will be essential reading for this and the next generation of educational change workers." -- David Hopkins, HSBC iNet Chair of International Leadership, Institute of Education, University of London Ben Levin holds a Canada Research Chair in Education Leadership and Policy at the University of Toronto. He recently completed a term as deputy minister for education for the province of Ontario. He is the author of numerous articles and three books and writes a regular column, "In Canada," for Phi Delta Kappan.
This book provides a concise introduction to and overview of the growing discipline and practice of Appreciative Inquiry (AI). If you are intrigued by the prospect of mobilizing rapid, positive change with multiple stakeholders in a human system that is important to you, this book is for you.
Winner of the 2021 PROSE Award for CLINICAL PSYCHOLOGY and PSYCHIATRY Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: "Why don't patients take treatments that could save their lives?" The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike. 2021 PROSE Biological and Life Sciences Category for Clinical Psychology & Psychiatry
From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.