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Plan. Do. Check. Act. Four simple words that together form a powerful management technique for improving processes, activities, and organisations. We wrote this book to help readers understand and apply the PDCA (Plan, Do, Check, Act) method. It is a model that we have used successfully with clients around the world, helping deliver sustainable performance improvement and shareholder value. The concepts and theory behind the method appear simple and straightforward, but we found that most of the literature on the subject is complicated, overblown, and dull. So, we decided to write this book. We have set out to bring the PDCA method to life, using clear language, simple concepts, and examples from our own experience. We hope that, after reading this book, you will be able to apply the PDCA method to your work, as well as other areas of your life, because the concepts and approach are universally applicable. We do not pretend to cover everything there is to know about the subject, but we hope that this book is the start of your experience of understanding and using the PDCA method to make a difference to everything you do.
In the last decades, major advances have been made in assisted reproductive technologies (ART) and the public demand for these procedures has increased globally. All ART clinics, from those just starting out to the well established, must employ the latest equipment and implement the best practices, while ensuring that their resources are effectively engaged to optimize patient outcomes. This is a tenet of the fiduciary role of physicians and it is increasingly recognized as a quantifiable goal regulated by formal certifications and accreditations. Quality management protocols such as those proposed by the International Organization for Standardization (ISO) are being rapidly adopted as standards of measure. Quality Management in ART Clinics: A Practical Guide provides easily adoptable ways to implement and improve formalized quality management systems. Essential to any clinic to achieve best practices and maintenance of formal regulatory certifications, this book brings together the know-how of experienced opinion leaders operating in key areas worldwide. The book offers an overview of primary regulations in the ART field, with attention to quality management demands, and links specific requirements to practical steps for implementation. Filled with process and procedure examples, flow diagrams and administrative form templates, this book is the first of its kind, gathering the necessary elements for optimizing practice, management, and quality assurance.
A Manager's Guide to ISO22301: starts with an overview of business continuity, how it relates to IT Disaster Recovery (ITDR) and how ISO22301 differs from its predecessor, BS25999; describes the BCM policy and related policy statement and gives an overview of the BCM process, providing a summary of the sections and main components of ISO22301; discusses business impact analysis (BIA) and risk assessment in the context of business continuity; outlines key areas of BCM including strategy, procedures, testing, evaluation and improvement; examines BCM culture, document management, reporting and certification, and briefly considers BCM standards and codes of practice.
Effective risk management - the identification, assessment and prioritization of risks - is a vital consideration when looking to safeguard your company's commercial future and deal with the latest regulatory requirements. Managing Business Risk will enable your company to maintain controls on risks that may threaten your business while at the same time delivering transparent reporting to your stakeholders. The book examines the key areas of risk in today's competitive and complex business market. Drawing on expert advice from leading risk consultants, lawyers and regulatory authorities, it shows you how to protect your business against a rising tide of risks. If you don't build risk controls into the structure of your company, from the boardroom down, then your business could be vulnerable to a number of threats - both internal and external. Identify and neutralise them now, and give your company a competitive advantage.
The ISM Code has been mandatory for almost every commercial vessel in the world for more than a decade and nearly two decades for high risk vessels, yet there is very little case law in this area. Consequently, there remains a great deal of confusion about the potential legal and insurance implications of the Code. This third edition represents a major re-write and addresses significant amendments that were made to the ISM Code on 1st July 2010 and 1st January 2015. This book provides practitioners with a practical overview of, and much needed guidance on, the potential implications of failing to implement the requirements of the Code. It will be hugely valuable to DPAs, managers of ship operating companies, ship masters, maritime lawyers and insurance claims staff.
The Risk Management Handbook offers readers knowledge of current best practice and cutting-edge insights into new developments within risk management. Risk management is dynamic, with new risks continually being identified and risk techniques being adapted to new challenges. Drawing together leading voices from the major risk management application areas, such as political, supply chain, cybersecurity, ESG and climate change risk, this edited collection showcases best practice in each discipline and provides a comprehensive survey of the field as a whole. This second edition has been updated throughout to reflect the latest developments in the industry. It incorporates content on updated and new standards such as ISO 31000, MOR and ISO 14000. It also offers brand new chapters on ESG risk management, legal risk management, cyber risk management, climate change risk management and financial risk management. Whether you are a risk professional wanting to stay abreast of your field, a student seeking a broad and up-to-date introduction to risk, or a business leader wanting to get to grips with the risks that face your business, this book will provide expert guidance.
Initiating and Sustaining the Clinical Nurse Leader Role: A Practical Approach serves as a practice guide Clinical Nurse Leaders (CNLs) using the ten assumptions for preparing the CNL, the CNL roles, and the end of program competencies. The CNL designs, implements, and evaluates client care by coordinating, delegating and supervising the care provided by the health care team, including licensed nurses, technicians, and other health professionals. This text provides real world tools and processes and includes chapter objectives, summaries, articles, case studies, tools, notes from the field, interviews with CNLs, CNL students, employers of CNLs and educators.
Organisations increasingly look to project management to deal with short timeframes, tight budgets, changing requirements and risk management in everyday operations, as well as for major strategic projects. Project management knowledge and skills are now essential for professionals just about everywhere, from teachers, social workers and lawyers, to engineers, builders and accountants. Stephen Hartley's Project Management is based on the recognised global standard for project management, the Project Management Body of Knowledge (PMBOK Guide), and it incorporates aspects of Agile, PRINCE2, Lean and other popular methodologies. It offers a thorough overview of the principles of project management, combined with tools and guidelines to manage projects of all sizes, from inception to evaluation. Written in an accessible and engaging style, Stephen Hartley's widely used text has been fully revised and updated. It focuses on shared responsibility, transparent documentation, reporting achievement over activity, and continuous improvement. It is illustrated with examples and case studies, and accompanied by a suite of downloadable templates and tools. 'Stephen Hartley is without doubt Australia's leading authority on project management. This book is the bible for any current or future project manager.' - Dr Tim Baker, author of The End of the Performance Review
Over the last years, sophisticated policy making propositions for sustainable rural and urban development have been recorded. The smart village and smart city concepts promote a human-centric vision for a new era of technology-driven social innovation. This Special Issue offers a useful overview of the most recent developments in the frequently overlapping fields of smart city and smart village research. A variety of topics including well-being, happiness, security, open democracy, open government, smart education, smart innovation, and migration have been addressed in this Special Issue. They define the direction for future research in both domains. The organization of the relevant debate is aligned around three pillars: Section A: Sustainable Smart City and Smart Village Research: Foundations • Clustering Smart City Services: Perceptions, Expectations, and Responses • Smart City Development and Residents’ Well-Being • Analysis of Social Networking Service Data for Smart Urban Planning Section B: Sustainable Smart City and Smart Village Research: Case Studies on Rethinking Security, Safety, Well-being, and Happiness • Exploring a Stakeholder-Based Urban Densification and Greening Agenda for Rotterdam Inner City—Accelerating the Transition to a Liveable Low Carbon City • The Impact of the Comprehensive Rural Village Development Program on Rural Sustainability in Korea • Analyzing the Level of Accessibility of Public Urban Green Spaces to Different Socially Vulnerable Groups of People • Consumers’ Preference and Factors Influencing Offal Consumption in the Amathole District Eastern Cape, South Africa • Sustainable Tourism: A Hidden Theory of the Cinematic Image? A Theoretical and Visual Analysis of the Way of St. James • Future Development of Taiwan’s Smart Cities from an Information Security Perspective • Towards a Smart and Sustainable City with the Involvement of Public Participation—The Case of Wroclaw Section C: Sustainable Smart City and Smart Village Research: Technical Issues • Detection and Localization of Water Leaks in Water Nets Supported by an ICT System with Artificial Intelligence Methods as a Way Forward for Smart Cities • A Study of the Public Landscape Order of Xinye Village • Spatio-Temporal Changes and Dependencies of Land Prices: A Case Study of the City of Olomouc • Geographical Assessment of Low-Carbon Transportation Modes: A Case Study from a Commuter University • Performance Analysis of a Polling-Based Access Control Combined with the Sleeping Schema in V2I VANETs for Smart Cities.
Discusses all types of corporate risks and practical means of defending against them. Security is currently identified as a critical area of Information Technology management by a majority of government, commercial, and industrial organizations. Offers an effective risk management program, which is the most critical function of an information security program.