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Optimal development of contemporary businesses is dependent on a number of factors. By creating novel frameworks for organizational behavior, effective competitive advantage can be achieved. The Handbook of Research on Organizational Culture and Diversity in the Modern Workforce is a comprehensive reference source for the latest scholarly content on components and impacts on effecting culturally diverse workplace environments. Highlighting a range of pertinent topics such as emotional intelligence, human resources, and work-life balance, this publication is ideally designed for managers, professionals, researchers, students, and academics interested in emerging perspectives on organizational development.
"The population of many nations around the world are becoming increasingly diverse (Stone-Romero, Stone, & Salas, 2003). For example, recent reports estimate that by 2060 the U. S. will become a majority minority nation (i.e., ethnic minorities including African-Americans and Hispanic-Americans will represent the majority of the population) (U. S. Bureau of Census, 2019). As a result, many U. S. and worldwide organizations will employ large number of ethnic minority group members, and will face numerous challenges associated with attracting, motivating, and retaining employees who are culturally diverse. In view of the growing cultural diversity in worldwide organizations, the primary goals of this issue are to (a) advance theory and research on diversity and inclusion in organizations, (b) present new theoretical frameworks to foster future research, and (c) consider a variety of diversity-related issues that have key implications for research and practice. It includes twelve very interesting articles that focus on an array of diversity-related issues including multiculturalism, gender, stereotypes of racial minorities, effect sizes in diversity research, diversity training, LGBT issues, age, and racial harassment, etc. For example, the first article by Dianna Stone, James Dulebohn, and Kimberly Lukaszewski discusses how differences in the cultural values of four U. S. ethnic minority groups (e.g., African-Americans, Hispanic-Americans) will influence HR policies and practices. The second article by George Dreher, Aarti Ramaswami, and Thomas Dougherty focuses on a very important issue, and considers the extent to which a life partner can act as a career catalyst (or inhibitor) and contribute to women's career attainment. The next article by Eugene Stone-Romero, Dianna Stone, Mark Hartman, and Megumi Hosoda examines the stereotypes of six ethnic groups (e.g., African-American, Mexican-American, Native American, etc.). Their results are intriguing and revealed that Anglo-Americans, Chinese-Americans, Native-Americans, and East Indian Americans were viewed most positively whereas African-American and Mexican American were viewed most negatively"--
Today’s workforce represents individuals of various backgrounds and experiences. The influence of such individuals is becoming an important component in the workplace and researchers continue to explore the challenges of understanding the connection between employee profiles and the overall success of a company. Impact of Diversity on Organization and Career Development brings together a reflective discussion on the previous approaches and strategies of companies in relation to the paradigm shift in workplace equity of today’s workforce. By examining both old and new strategies, the research included in this publication will present a unique approach for future company enhancement and employee success. This publication is an essential reference source for researchers, practitioners, managers, and students interested in the effects of multicultural representation on both a company and its employees through professional growth and advancement.
Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service
The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, renowned thought leader James Heskett demonstrates how an effective culture can account for 20-30% of the differential in performance compared with "culturally unremarkable" competitors. Drawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture, and shows it at work in a real-world setting. Heskett's "culture cycle" identifies cause-and-effect relationships that are crucial to shaping effective cultures, and demonstrates how to calculate culture's economic value through "Four Rs": referrals, retention, returns to labor, and relationships. This book: Explains how culture evolves, can be shaped and sustained, and serve as the organization's "internal brand." Shows how culture can promote innovation and survival in tough times. Guides leaders in linking culture to strategy and managing forces that challenge it. Shows how to credibly quantify culture's impact on performance, productivity, and profits. Clarifies culture's unique role in mission-driven organizations. A follow-up to the classic Corporate Culture and Performance (authored by Heskett and John Kotter), this is the next indispensable book on organizational culture. "Heskett (emer., Harvard Business School) provides an exhaustive examination of corporate policies, practices, and behaviors in organizations." Summing Up: Recommended. Reprinted with permission from CHOICE, copyright by the American Library Association.
It is only through understanding diversity that businesses can achieve equality and cohesion in the workplace. Ozbilgin and Tatli's Global Diversity Management focuses extensive original research through a critical approach and arrives at a comprehensive real-world perspective of diversity in competitive organizations.
This innovative Handbook explores the complexity of cultural, conceptual and definitional issues surrounding research into organisational culture, outlining the varied frameworks and theories that underpin the field.
Explores the issues surrounding workforce diversity, cultural differences and management sensitivity.
The past four decades have seen unprecedented social and economic changes that have demanded a transformation in existing employee relation practices. Shifts in demographics, gender diversity, and an increased mobility of the workforce across the board has changed the landscape in which organizations operate. Against this backdrop, attitudes towards work and careers have changed, leading to different expectations of the workplace. These and other contextual changes mean that existing strategies of employee relation may no longer be effective. Critical Issues on Changing Dynamics in Employee Relations and Workforce Diversity is a collection of pioneering research that addresses the challenges and issues pertaining to the changing dynamics of employee relations and provides additional support to better deal with critical issues related to people management. While highlighting topics including employee engagement, workplace culture, and diversified workforce, this book is ideally designed for human resource managers, managers, executives, researchers, business professionals, academicians, and students seeking current studies on critical matters in employee relation techniques and practices.