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1. Origins and historical evolution. 2. The Changing labour market 3. Role, functions and resources of the public employment service 4. Job -broking 5. Labour market information 6. Administration of labour market adjustmment programmes 7. unemployment benefits and the public employment service 8. organising and managing the service9. the PES and other organizations.
This publication provides a wide range of indicators for comparing the operational and institutional characteristics of 73 Public Employment Services in 71 countries around the world.