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This concise guide designed for quick reading and easy reference addresses 52 everyday business problems with real examples and straightforward strategies.
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.
Best Practice: Process Innovation Management highlights best practice in innovation by bringing together practitioners and researchers in this field. This book presents contributions from leading academics and practitioners involved with innovation. They bring together all the strands of research, best practice and advice establishing an essential source of information for all involved with process innovation management.
This book gathers the peer-reviewed papers presented at the 8th edition of the International Workshop “Service Orientation in Holonic and Multi-Agent Manufacturing – SOHOMA’18” held at the University of Bergamo, Italy on June 11–12, 2018. The objective of the SOHOMA annual workshops is to foster innovation in smart and sustainable manufacturing and logistics systems by promoting new concepts, methods and solutions that use service orientation of agent-based control technologies with distributed intelligence. Reflecting the theme of SOHOMA’18: “Digital transformation of manufacturing with agent-based control and service orientation of Internet-scale platforms”, the research included focuses on how the digital transformation, as advocated by the “Industry 4.0”, “Industrial Internet of Things”, “Cyber-Physical Production Systems” and “Cloud Manufacturing” frameworks, improves the efficiency, agility and sustainability of manufacturing processes, products, and services, and how it relates to the interaction between the physical and informational worlds, which is implemented in the virtualization of products, processes and resources managed as services.
Non-Exhaust Emissions: An Urban Air Quality Problem for Public Health comprehensively summarizes the most recent research in the field, also giving guidance on research gaps and future needs to evaluate the health impact and possible remediation of non-exhaust particle emissions. With contributions from some of the major experts and stakeholders in air quality, this book comprehensively defines the state-of-the-art of current knowledge, gaps and future needs for a better understanding of particulate matter (PM) emissions, from non-exhaust sources of road traffic to improve public health. PM is a heterogeneous mix of chemical elements and sources, with road traffic being the major source in large cities. A significant part of these emissions come from non-exhaust processes, such as brake, tire, road wear, and road dust resuspension. While motor exhaust emissions have been successfully reduced by means of regulation, non-exhaust emissions are currently uncontrolled and their importance is destined to increase and become the dominant urban source of particle matter by 2020. Nevertheless, current knowledge on the non-exhaust emissions is still limited. This is an essential book to researchers and advanced students from a broad range of disciplines, such as public health, toxicology, atmospheric sciences, environmental sciences, atmospheric chemistry and physics, geochemistry, epidemiology, built environment, road and vehicle engineering, and city planning. In addition, European and local authorities responsible for air quality and those in the industrial sectors related to vehicle and brake manufacturing and technological remediation measures will also find the book valuable. - Acts as the first book to explore the health impacts of non-exhaust emissions - Authored by experts from several sectors, including academia, industry and policy - Gathers the relevant body of literature and information, defining the current knowledge, gaps and future needs
Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries.
While frustration with various aspects of American democracy abound in the United States, there is little agreement over—or even understanding of—what kinds of changes would make the system more effective and increase political participation. Matthew J. Streb sheds much needed light on all the major concerns of the electoral process in this timely book on improving American electoral democracy. This critical examination of the rules and institutional arrangements that shape the American electoral process analyzes the major debates that embroil scholars and reformers on subjects ranging from the number of elections we hold and the use of nonpartisan elections, to the presidential nominating process and campaign finance laws. Ultimately, Streb argues for a less burdensome democracy, a democracy in which citizens can participate more easily in transparent, competitive elections. This book is designed to get students of elections and American political institutions to think critically about what it means to be democratic and how democratic the United States really is. Part of the Controversies in Electoral Democracy and Representation series, edited by Matthew J. Streb.
This book constitutes the thoroughly refereed post-proceedings of the 10th International Workshop on Software Measurement, IWSM 2000, held in Berlin, Germany in October 2000. The 10 revised full papers presented were carefully reviewed and selected for inclusion in the book. The papers are organized in topical sections on object-oriented software measurement, software process improvement, function-point-based software measurement, software measurement of special aspects, improving the software measurement process.
Prostitution has always fascinated the public and bewildered policy makers. Reframing Prostitution explores several aspects of this multidimensional phenomenon, examining different ways in which prostitution is and was being practised in different places and different times, best practices in the regulation of prostitution as well as wider social and psychological issues, such as the construction of prostitution as incivility or of prostitutes as a socially problematic group or as victimised individuals. The book also addresses normative questions with respect to policy making, unmasking the purposes behind certain societal reactions towards prostitution as well as proposing innovative solutions that could reconcile societal fears of exploitation and abuse while meeting the rights and needs of individuals voluntarily involved in prostitution. With contributions across social science disciplines, this international collection presents a valuable discussion on the importance of empirical studies in various segments of prostitution, highlights social contexts around it and challenges regulatory responses that frame our thinking about prostitution, promoting fresh debate about future policy directions in this area.