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A Harvard-trained lawyer and mediator shows busy couples how to stop fighting and start communicating. In Fight Less, Love More, readers will learn how to identify the bad verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships. With exercises, examples, and sample scripts, Puhn’s modern voice presents simple 5-minute strategies create immediate, positive changes and provide long-lasting communication skills that couples can continually employ when faced with conflict.
This collection of interviews supplements Conversations with Walker Percy and occasions an additional two dozen pleasurable encounters with Percy. Primarily from the last ten years of Percy's life, they show how his presence was stimulating thought in much of humanistic America, in literature, linguistics, psychology, and philosophy, and in cultural life in general. Although this acclaimed author of The Moviegoer, Lancelot, and Love in the Ruins never overcame his shyness with interviewers, he continued to grant interviews as long as his health permitted. This act of openness illustrates his humility before his ideas and his desire to help others understand them. Although the questions he was asked almost invariably became predictable, he always managed to add an anecdote, an illustration, a topical reference, that would breathe new life into the responses he was making. The interviews in this collection show him at the height when he knew that his illness would not allow him to write any more books, and that the only way to restate his ideas and offer a valediction to the large audience to whom he had always been kind, patient, and appreciative was to speak out. Percy despised the posture of many modern self-proclaimed intellectuals who delight in cloaking ideas in jargon and abstraction. He always tried to express himself clearly and as free of reservations as possible. These interviews reflect that clarity. With this book readers will welcome yet more close encounters with him.
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
For organizations that care about innovation, individual creativity isn't enough anymore -- people need to be in creative, collaborative relationships. But without the knowledge and tools for building these relationships, innovation expert Michael Schrage argues, one will not be successful in the offices of today and even less so in the "virtual" offices of tomorrow. No More Teams gives readers the tools and techniques to go beyond the lazy cliches of "teamwork" to the practical benefits of collaboration. When Schrage studied the world's greatest collaborations -- including Wozniak and Jobs, Picasso and Braque, Watson and Crick -- he found that instead of relying on charisma, they all created "shared spaces" where they could play with their ideas. By effectively using technological tools available in most workplaces -- anything from a felt tip pen and a napkin to specialized computer software - -you can literally map your discussion as it is happening, making it possible to keep all the good ideas, cope with every objection, handle conflicts as they arise, and, ultimately, master the unknown.
Author Beth Lindsay Templeton originally created her screened porch as a sanctuary for herself. With its shabby furniture, potted flowers, and tinkling wind chimes, the porch soon became a haven not only for her, but also for other women who craved a sacred refuge to nurture their spirits. It is in this way that powerful conversations with women from the Bible came to Templeton's pen, first in Conversations on the Porch and now with this sequel, More Conversations on the Porch. The women gracefully share their stories of faith so others might listen anew in their own worlds. As different women visit Templeton on her porch, scriptures come alive in fresh and insightful ways. The conversations she shares with Jezebel, the Witch of Endor, Joanna, Rhoda, and others not only address issues of women and of the world in general but also demonstrate that biblical women's stories and insights are as vital and important today as they were when their stories were first told. Conversations center on such common challenges as family, courage, compassion, risk taking, using your gifts, curiosity, God's way, and above all, living in the power of God's love and grace. With discussion questions and calls to action included, More Conversations on the Porch shares the refreshing and courageous voices of ancient women as they encourage others to embrace life as children of God and continue the inspiring conversations.
"SPPARC" highlights the importance of working with partners in order to create real life change both for partners and for people with aphasia. "The SPPARC" pack consists of a manual, downloadable resources and provides: practical resources to run, support and conversation training programmes either for groups of partners or for the partner and the person with aphasia together as a couple; conversation assessment and treatment materials, photocopiable and printable (from the downloadable resources) activities and handouts, as well as an introduction to conversational analysis; and, downloadable resources with 27 extracts of everyday conversations between several people with aphasia and their partners, which can be used as a resource both for assessing everyday conversation and for facilitating change.Theoretically validated through the 'Coping with Communicating' research project from University College London, "SPPARC" goes beyond the theory and provides a complete resource of clinically effective tools to work with people with aphasia and their communication partners.
Diane Goble received emails from people all over the world (140 countries), who visited her web site A Near-Death Experience BeyondtheVeil.net from 1996 to 2008. This second book contains some of their conversations, questions and debates about religion, spirituality, and beliefs, plus a few relevant quotes and stories they passed on. This book will open your mind and connect you to your soul.I didn't just almost die, I drowned. I surrendered to the raging river and found myself out of my body looking down at the scene below. I traveled to another dimension accompanied by a beautiful, loving Being of Light and was given information to bring back to help humanity with the evolution of consciousness as we become Divine Humans. Specifically, the message I brought back is that we don't die. The body dies, but the essence of who we are continues. We are eternal spiritual beings having temporary human experiences in physical worlds as part of our spiritual journey returning to the Source of our being. As we learn to live without fear of death, we become more loving and compassionate toward each other, all sentient beings and this beautiful planet.Over the 40 years since my NDE, I've become a deeply spiritual person. I believe all religions have some truth but none have all the truth. My answers to your questions are from my heart to open yours to Unconditional Love. Namaste!
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
John Banville (b. 1945) is a distinguished novelist and winner of several prestigious awards, including the Man Booker Prize for his novel The Sea. As a teenager Banville hoped to be a painter, and although he ultimately decided he lacked the talent for it, his passion for painting continues to influence and inform his work. Banville conceives the novel as a work of art aimed not at the present, but for the ages. He aspires to create narratives that offer readers a sense of what it is to be conscious, human, and feeling, and aims to convey his conviction that “the familiar is always unfamiliar, the ordinary extraordinary.” Conversations with John Banville is the first interview collection with this esteemed writer and includes eighteen interviews that reflect on nearly five decades of work, from his first book, Long Lankin, to his novel Mrs. Osmond and memoir, Time Pieces. The collection also includes discussions about—and with, in the case of James Gleick’s 2014 interview—Banville’s alter ego, Benjamin Black, who writes crime novels. Highly engaging and insightful, Banville’s interviews offer a variety of writerly autobiography regarding what he has aimed to do in his work and how he continues to pursue perfection, which he has known from the beginning must be impossible.
Win more deals with the perfect sales story! “Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are core to engaging in customer conversations that are focused on their outcomes and what they want to achieve.” —Karen Quintos, CMO and SVP, Dell Inc. “The concepts outlined in this book are critical skills to building a world-class presales organization.” —Ken Hamel, Senior Vice President, Global Solutions and Presales, SAP “Our new messaging, using the approaches presented in this book, is great and is being widely used by our sales team. We’ve never had a year end sales meeting with content that was met with such widespread acceptance and enthusiasm.” —Jerry D. Cline, Senior Vice President, Retail Sales and Marketing, AmerisourceBergen Drug Company “The best salespeople sit across the table and make change easy for their customer by creating a succinct story and vision for what to change, how to change it, and how it will impact customer results. An enterprise focus on sales messaging, using the concepts in this book, is the hidden secret to driving incremental sales productivity and overwhelming customer success!” —Ken Powell, Vice President, Worldwide Sales Enablement, ADP “The Power Messaging techniques in this book are the foundation of how our marketing team creates our sales messages, as well as the process our field sales teams use for delivering that message in a unique and compelling way. At Kronos our results are a reflection of the power of the tool.” —Aron Ain, CEO, Kronos About the Book: In today’s highly competitive world of complex sales, commoditization of your brand is one of the greatest dangers. You must differentiate yourself from the competition—or you will lose out. And the way to do that is through customer engagement. Rather than sell your own corporate story and brand message, you need to tell customers their story—the one in which they are the heroes and they achieve success. Erik Peterson and Tim Riesterer have been developing and honing their Power Messaging sales technique for more than 20 years, and now they reveal all their secrets in Conversations That Win the Complex Sale. Presenting a catalog of facts or playing 20 questions with prospective customers is the surest way to lose the sale. Peterson and Riesterer provide the tools you need to recraft your message into a compelling story that wins more deals. With Conversations That Win the Complex Sale, you’ll learn how to: Differentiate yourself from the competition by finding your “Value Wedge” Avoid parity in your value propositions by creating “Power Positions” Create a message that can literally double the number of deals you close Spike customer attention and create “Wow” in your conversations Prove all your claims without resorting to lists of boring facts and statistics Your competitors are out there telling their own corporate story—a story customers don’t want to hear. Now is the time to seize the moment. This book is the one and only source you need to reframe your sales story and turn the tables on the competition by fully engaging their would-be customers. Conversations That Win the Complex Sale helps you create and deliver messages that customers care about, giving your brand the clear edge in today’s crowded markets.