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This report will be of interest to individuals and organizations seeking fundamental change and innovation in public transportation. This report is the first step in examining how new paradigms might be introduced into local public transportation. It summarizes the key forces and factors that appear to necessitate a paradigm shift--a reinvention of the organizations that now have or share responsibility for local public transportation services.
Describes how public transportation organizations have entered an era of fundamental change and examines how they are responding to dramatic new expectations and imperatives that have triggered the emergence of a "new paradigm" throughout business and industry worldwide.
" TRB's Transit Cooperative Research Program (TCRP) Report 159: Transforming Public Transportation Institutional and Business Models offers strategy for defining and implementing transformative change in institutional and business models, thus facilitating the operation and maintenance of public transportation systems. The report identifies the components of transformative change and examines potential consequences of change. " -- pub. desc.
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This synthesis provides information for transit and transportation professionals who seek to address planning and management issues in the transit industry. This document is intended for internal management decision makers; general managers and agency board members. It might offer external stakeholders such as local governments and businesses, as well as the public, increased awareness in helping define a transit agencys role and responsibilities to the community, thus aiding the development of outside support for an agencys mission.
Provides a useful summary of the state of the practice in the area of improved transit traveler information. The result identifies transit traveler information needs, assesses the state of the art in providing transit traveler information, provides examples of customer information systems from both inside the transit industry and related industries, discusses transit traveler information as part of larger community information systems, and offers new directions for the transit industry in providing traveler information.