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Never Bullshit the Client is three stories: Richard Ennis' career as a pioneer investment consultant, award-winning author, editor, innovator and founder of a premier firm. Second, the evolution of the field known as "institutional investment consulting." The third, the history of EnnisKnupp until it was acquired by Aon.
#1 New York Times bestseller Featured on The Daily Show and 60 Minutes The acclaimed book that illuminates our world and its politics by revealing why bullshit is more dangerous than lying One of the most prominent features of our world is that there is so much bullshit. Yet we have no clear understanding of what bullshit is, how it’s distinct from lying, what functions it serves, and what it means. In his acclaimed bestseller On Bullshit, Harry Frankfurt, who was one of the world’s most influential moral philosophers, explores this important subject, which has become a central problem of politics and our world. With his characteristic combination of philosophical acuity, psychological insight, and wry humor, Frankfurt argues that bullshitters misrepresent themselves to their audience not as liars do, that is, by deliberately making false claims about what is true. Rather, bullshitters seek to convey a certain impression of themselves without being concerned about whether anything at all is true. They quietly change the rules governing their end of the conversation so that claims about truth and falsity are irrelevant. Although bullshit can take many innocent forms, excessive indulgence in it can eventually undermine the bullshitter’s capacity to tell the truth in a way that lying does not. Liars at least acknowledge that the truth matters. Because of this, bullshit is a greater enemy of the truth than lies are. Remarkably prescient and insightful, On Bullshit is a small book that explains a great deal about our time.
CLIENT RELATIONSHIPS Finding some clients difficult to understand? Confused when they say one thing but mean another? Need better, more useful feedback? Sometimes feel on the back-foot? Have trouble managing client expectations? Wonder why they seem impossible to please? Concerned about being blind-sided by unexpected client loss? THIS BOOK IS YOUR LIFELINE Connecting with Clients contains new ideas derived from the world’s leading relationship experts Insights from over 500,000 pieces of client feedback worldwide With tips and guidance from an adman, organisational change agent, couples’ counsellor and co-founder of The Client Relationship Consultancy Dip into short chapters and discover a valuable insight on every page REJUVENATE YOUR CLIENT RELATIONSHIPS With the help of this book, you will be able to: Evaluate your client relationships and diagnose issues Recognise your part in a problem Obtain useful and clear feedback Understand, relate to and communicate with your clients Manage yourself and your team members Get the best from your clients so that they get the best from you CONNECTING WITH CLIENTS WILL SAVE YOU TIME, EFFORT AND MONEY AND MAKE LIFE MORE ENJOYABLE.
A provocative look at social media that dispels the hype and tells you all you need to know about using the Web to expand your business If you listen to the pundits, Internet gurus, marketing consultants, and even the mainstream media, you could think social media was the second coming. When it comes to business, they declare that it's revolutionizing advertising, PR, customer relations—everything. And they all agree: it is here to stay. In this lively, insightful guide, journalist and social critic B.J. Mendelson skillfully debunks the myths of social media. He illustrates how the notion of "social media" first came to prominence, why it has become such a powerful presence in the marketing field, and who stands to benefit each time it's touted in the press. He shows you why all the Facebook friends and Twitter followers in the world mean nothing to you and your business without old-fashioned, real-world connections. He examines popular tales of social media "success," and reveals some unsettling truths behind the surface. And he tells you how to best harness the potential of the Internet—without spending a fortune in the process. Social media is bullshit. This book gives the knowledge and tools you really need to connect with customers and grow your brand.
From David Graeber, the bestselling author of The Dawn of Everything and Debt—“a master of opening up thought and stimulating debate” (Slate)—a powerful argument against the rise of meaningless, unfulfilling jobs…and their consequences. Does your job make a meaningful contribution to the world? In the spring of 2013, David Graeber asked this question in a playful, provocative essay titled “On the Phenomenon of Bullshit Jobs.” It went viral. After one million online views in seventeen different languages, people all over the world are still debating the answer. There are hordes of people—HR consultants, communication coordinators, telemarketing researchers, corporate lawyers—whose jobs are useless, and, tragically, they know it. These people are caught in bullshit jobs. Graeber explores one of society’s most vexing and deeply felt concerns, indicting among other villains a particular strain of finance capitalism that betrays ideals shared by thinkers ranging from Keynes to Lincoln. “Clever and charismatic” (The New Yorker), Bullshit Jobs gives individuals, corporations, and societies permission to undergo a shift in values, placing creative and caring work at the center of our culture. This book is for everyone who wants to turn their vocation back into an avocation and “a thought-provoking examination of our working lives” (Financial Times).
*updated with new material* 'Digital transformation' and 'disruptive innovation' used to be empty buzzwords serving to justify pointless box-ticking and absurd corporate posturing. And then a global pandemic suddenly forced every kind of organization to embrace genuine, urgent innovation as a matter of survival. But how can we ensure that the non-bullshit version of innovation delivers economic recovery at this crucial moment? Are there strategies we can all adapt from the world's most creative leaders to innovate effectively in our own lives? David Rowan, founding editor-in-chief of WIRED UK, embarked on a twenty country quest to find out. Packed full of tips for anyone looking for radical ways to adapt and thrive in the digital age, this carefully curated selection of stories will prepare you for whatever the future may bring - because the world will never move this slowly again. ___________________________ 'In this remarkable book, David Rowan tells a story of transformation: how an organisation has found a new way of doing things through innovation driven by ruthless entrepreneurial imagination. What is especially useful is that he does not just stick with small startups, let alone dreamy "inventors". He finds innovation in big companies and even within governments.' - Matt Ridley, The Times
In Rescued, David Rosenfelt again delights his readers with the charm and wit they’ve come to expect. Even the most fervent fans of the sardonic Andy Carpenter and his team will be enthralled by this latest case, where the stakes have never been higher. Defense lawyer Andy Carpenter is reluctant to take on any more cases. He’d much rather spend his time working for his dog rescue organization, the Tara Foundation, than find himself back in a courtroom. However, when a truck carrying over seventy dogs from the South to the rescue-friendly northeast turns up with a murdered driver, Andy can’t help but get involved. Of course Andy is eager to help the dogs, many of whom come to the Tara Foundation while awaiting forever homes – it’s the man accused of murder who he has a problem defending. The accused just happens to be his wife Laurie’s ex-fiance; her tall, good looking, ex-Marine ex-fiance. Even though he acknowledges having argued with the victim, he swears that he is not a killer, and though he would rather not, Andy has to admit he believes he's telling the truth. For Andy, even with dozens of successful cases behind him, this case that his wife insists he take may prove to be his most difficult.
Elvis was a hero when he cleared an innocent man of a murder charge. But when that innocent man is found dead three years later holding photos of the victim, Elvis is the one on trial.
Investors who ignore the past are lost in the present and blind to the future. Most people rely only on their life experience to make investment decisions. This causes them to overlook cyclical forces that repeatedly reshape economies and markets. Investing in U.S. Financial History fills this void by recounting the comprehensive financial history of the United States of America. It begins with Alexander Hamilton’s financial programs in 1790 and ends with the Federal Reserve’s battle with inflation in 2023. Authored by Mark Higgins, an experienced investment advisor and financial historian, this book will help you: • Understand key drivers of financial crises and the principles for managing them. • Recognize warning signs of speculative manias that lead to asset bubbles. • Understand why few investors outperform market indices and why index funds are preferable for most individuals and institutions. • Identify the major threats to U.S. economic prosperity in the twenty-first century. Investing in U.S. Financial History reveals that there is almost no financial event that is unprecedented. By understanding the fundamental drivers underpinning key economic events, you will internalize investment principles, avoid common pitfalls, and resist the temptation to panic amid market volatility.
All as different as nuts, bolts, and nails, the Thorne brothers have put their difficult childhood behind them and opened Six Brothers Construction. Now one of them is about to change his blueprint for living, thanks to a client who sees him as her personal fixer-upper... Grayson Thorne will do anything for his brothers, but women? They’re just a very pleasurable distraction in his bed. Business comes first, and his heart is permanently shuttered even if the rest of his body is ready, willing, and more than able. Then gorgeous, infuriating Tessa Madigan hires him, and puts every one of his rules to the test... Tessa’s heard all about “Fifty Shags of Gray” Thorne, and she knows one thing is true: this man has rarely heard the word no. The animal attraction she feels for the hotshot designer is all too real (and all too annoying), but she can’t help wanting to tame the beast. And if she can convince Gray that love is just as satisfying as lust, they could soon be building the perfect home for their hearts...s