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This issue considers the emotional complexities of intergroup conflict. The chapter authors examine the relational challenges that youth encounter in dealing with conflict and, combining innovative theory with ambitious practical application, identify conflict management strategies. These interventions have affected millions of youth across the continents.
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
In a world where conflicts are commonplace and almost unavoidable, negotiation is recommended as the preferred approach for productively handling the outcomes of disputes. In addition, negotiation is recognized as an enabler of a constructive, grounded attitude toward conflict. This book advocates that perspective-taking is a superior competency to effectively understand the points of view of others, as well as a means to create a beneficial outcome to a conflict, attain sustainable business and solutions, and develop healthier relationships. The three central themes presented in this book: conflict, negotiation, and interpersonal perspective-taking, provide different important insights into the handling of disputes and the practice of negotiation. In-depth understanding of these themes enables the negotiator to forge a “three-dimensional” instrument for effective conflict management. The concept of conflict is first introduced, followed by an examination of the negotiation process, including negotiation strategies, negotiation phases, negotiation competencies, and styles. Considerable attention is then paid to interpersonal perspective-taking and its critical role in successful interpersonal negotiation strategies, before a theoretical discussion on negotiation research models concludes the book. The intent throughout this book is to empower the reader to make the best of every conflict situation and contribute to harmonious and respectful working environments. Every individual, employee, and leader is encouraged to become a proficient negotiator who seeks mutually productive and successful results. The mutual wins require careful consideration of the other’s perspective and interests. Although this work primarily addresses professional contexts, the principles and their applications are also highly useful for everyday situations.
With insightful chapters from key social psychologists and peace scholars, this handbook offers an integrative and extensive overview of critical questions, issues, processes, and strategies relevant to understanding and addressing intergroup conflict.
This book sheds an illuminating light into the psyche of people involved in macro-level destructive intergroup conflicts. It also describes the changes in the socio-psychological repertoire that are necessary to ignite the peace process. Finally, it elaborates on the nature and the processes of peace building, including conflict resolution and reconciliation.
Organized into six practical sections relating theory to application from an historical perspective, this text offers contributions from international scholars and practitioners who reflect the diversity of this field.
Organisational Behaviour Is The Study Of Human Behaviour, Individual Differences, And Performances In Organisational Settings. The Field Of Organisational Behaviour Involves The Individual Behaviour And The Factors Which Affect Such Behaviour, Group Behaviour And Group Dynamics Relative To Individuals Within The Group And The Group Interface With The Organisation And The Structure Of Organisation Itself. Organisational Behaviour Prompted Us To Expand The Management Horizons And Approach The Subject From Various Angles And Various Viewpoints In Depth And In An Exhaustive Manner. The Book Introduces The Students To The Concepts Of Organisation, Organisational Behaviours And How The Managers Fit In Such Organisational Environment. It Also Describes Various Interdisciplinary Forces That Affect The Complexity Of Human Behaviour.This Book Has Been Prepared To Cover Extensively Various Facets Both Micro As Well As Macro Of The Field Of Organisational Behaviour. The Language Of Presentation Is Highly Communicative So That It Becomes Interesting And Comprehensive. This Book Describes The Introductory Approaches To Organisational Behaviour, Various Theories, Structure And Design, Motivation, Morale, Leadership Theories, Interpersonal Communication, Personality, Learning, Perception, Stress, Power And Authority, Organisational Change, Organisational Development And Conflicts & Negotiations. At The End Of Each Chapter, Review Questions And References Have Been Given For The Students For Better Understanding Of The Subject And To Facilitate Quick Revision For Examination Purposes. Sufficient Number Of Diagrams And Comparative Tables And Appendices Have Been Provided Throughout The Book For An Easy Appreciation Of Typical Business Concepts. Accordingly, This Book Is Much More Comprehensive In Its Elaboration Of Introduction As Well As Concepts Of Organisational Behaviour. The Book Has Been Specially Designed For M.B.A. And Other Professional Courses.
Managing and Negotiating Disagreements shows how AI can both aid and complicate conflict resolution processes, offering readers a nuanced perspective on the intersection of technology and human conflict management.
The Handbook of Organizational Communication Theory and Research offers concise, but thorough reviews of important research on traditional and emerging areas in organizational communication. Section One, Theory and Methods, provides an overview of the field’s history, prominent theories, and methodologies. Section Two, Processes, focuses on primal processes, such as leadership, organizational entry, conflict, power, and inclusion. Section Three, Contexts, focuses on the settings where organizational communication occurs, including teams and workgroups, networks, and organizational structure. Section Four, Technology, considers the development and introduction of new media and intelligent technologies into organizations. The final section, Emerging Areas, addresses communication issues associated with changing environmental, social, and political upheavals, including wellness, corporate social responsibility, and crisis response. The Handbook of Organizational Communication Theory and Research covers topics of pressing interest to current scholars and practitioners, many of which have not been addressed in previous handbooks.
Managing Conflict in Organizations introduces the origins, forms, benefits, and consequences of organizational conflict to students and practitioners and teaches how best to manage conflict to achieve productive outcomes. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. This book is a vigorous analysis of the rational application of conflict theory in organizations for organizational behavior students, as well as practitioners looking to practice constructive conflict management in their work. This fifth edition has been thoroughly updated to reflect the latest research in the field and explains the effect that research has on practice, with an expanded range of practical examples and cases. It covers emergent topics such as: Differentials in conflict management styles across generations Technology and its effect on conflict style changes Cross-cultural studies and diversity This text is a valuable resource for students, instructors, and researchers in human resource management and organizational behavior, and a practical handbook for practitioners that manage (or manage upward) their colleagues.