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Topics covered in this resource include change management, conflict management, time management, stress management, and effective problem-solving. The book emphasizes that stress, conflict, and change are realities of life in every organization and should be positively managed so that professionals may maximize their productivity and success in life.
This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.
This book heightens readers’ awareness of the importance of emotional intelligence and how it impacts our lives. It inspires parents, teachers and school leaders to learn more about emotional intelligence as a process of self-improvement, relational skills, and to help our students to develop emotional intelligence from an early stage of their lives. There are four parts in the book. Part 1 explains the importance of emotional intelligence in every aspect of our lives. It presents models and theories of emotional intelligence and explains how our emotions control our mind, body and spirit. Part 2 gives insights into how emotions play a significant role in our relationships with others. Part 3 takes the reader from family to the workplace and highlights the importance of becoming more aware of our emotions at work and how we relate to others. Part 4 emphasises the importance of helping our students to develop essential emotional intelligence to face this increasingly complex and challenging world.
`Written primarily for the employee, this book is a gold mine of easily assimilated information and ideas which should also be of value to anyone working in human resources' - Personnel Today`Much of the literature on stress tends to be either academic or research-based, or otherwise focuses on the more practical aspects of stress management. Managing Workplace Stress strikes a balance between the two in providing background and discussion that puts many areas of work-related stress into context, as well as giving helpful practical advice on managing particular stressors' - People ManagementStress in the workplace is an ever-increasing problem and its consequences, such as higher rates of absenteeism, reduced productivity and increased health compensation claims, are widespread. This book examines the causes of the increase in work-related stress.Susan Cartwright and Cary L Cooper focus particularly on the stress created by organizational changes including job redesign, reallocation of roles and responsibilities, and the accompanying job insecurities. They highlight the everyday stressors likely to impact upon managers and employees - for example, working with difficult people and managing increased work loads - and offer useful strategies for dealing with these various situations.
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
The advent of Coronavirus (also known as COVID-19) pandemic has caused much distress, despondence, fear and pandemonium across all nations of the world. In Zimbabwe, the emergence of the virus sent a chilling message of insecurity and need for conscientiousness and diligence, as the virus decimated humankind amid untold suffering. The pandemic came as a litmus test for the integrity and meticulousness of all the so-called professionals and institutions of integrity across the country, challenging them to stand equal to their tasks, titles and claimed astuteness. For Zimbabwe and Africa in general, the manifestation and ramifications of COVID-19, has raised so many questions around issues of peoples welfare and innovative research, especially amid the reality that the country is dependent on charity and donations from well-wishers for the vaccines it needs, over and above the modest amount it can purchase. This reality and related challenges pose interesting research questions addressed in this volume. A central question on the possibility and extent of home-grown solutions inspired by and tailored to the needs and predicaments of Zimbabwe and the African continent. The richness of the book is in the firsthand eyewitness accounts of scholars caught up in the COVID-19 challenge. The researchers in this volume have sought to capture developments, insights and evolutions as they unfold and progress. The book is handy for scholars in policy studies, risk and disaster management, social anthropology, political science, development studies, African studies and decolonial fields of studies.
This book enhances our understanding as to how diversity and equality are managed in different national contexts. Focusing on workplace equality, diversity, and inclusion, this book brings together a unique blend of scholarly research and professional practice, evidenced through an array of individuals both outside and inside organizations.
Managing Workplace Anxiety and Stress To equip working professionals with useful skills and strategies for handling anxiety and stress at work in order to foster a more relaxed, productive, and satisfying work environment. This book is meant to be your powerful manual for dealing with anxiety at work. Whether you are having trouble managing your anxiety because of performance pressures, job insecurity, or interpersonal difficulties, this book will provide you with the information and strategies you need. You'll discover your triggers, create coping skills, and foster a positive working relationship. This book explores how to thrive in a sometimes-stressful workplace, not merely get by at work. It will help you achieve a good work-life balance, strengthen your support network, and become resilient. You can reach your maximum potential and improve your experience at work with the appropriate tactics. "Managing Workplace Anxiety and Stress" is designed to assist you in addressing the prevalent, yet frequently concealed challenges associated with anxiety at work. This book provides doable, applicable methods for stress management, resilience building, and striking a work-life balance. It's a helpful manual with lots of doable advice to make you feel less stressed and more assured about your profession. This book is your partner in creating a happier, healthier work environment, regardless of experience level or needing new stress management techniques. Understanding triggers and symptoms, creating a supportive environment, getting professional assistance, developing resilience, conquering particular workplace anxieties, navigating interpersonal dynamics, conquering performance and presentation anxiety, financial stress, dealing with outside pressures from the workplace, and fostering long-term well-being are just a few of the topics covered in this book. The book also discusses tools and resources, including creating a toolbox specifically for a given work environment, legal and HR issues, managing diversity, reining in erratic teams, and handling conflict at work. Along with success stories and a message of empowerment and hope, the book also offers inspiration. The goal of the book is to assist readers in overcoming stress and anxiety at work, developing resilience, navigating interpersonal relationships, and leading satisfying lives despite anxiety.
Including practical advice on how to conduct a stress audit and how to target stress 'hot spots' within an organization, Organizational Stress Management provides a fresh strategic model for the manager concerned with the negative effects stress can have both on company performance and the quality of life of individuals at work.
Economies in the Caribbean and all over the world are grappling with the consequences of globalisation and the accompanying changes in the rules of international trade, including loss of preferential markets and erosion of preferences. This has resulted in increasing global competition for traditional products from these economies, a situation compounded by rising energy costs and accompanying negative social ills such as unemployment, rising criminality, health and educational challenges, and the like. Besides, many of these economies are facing a serious threat from climate change and the accompanying environmental problems. What are realistic socio-economic development options for The Bahamas, given the policy space now available to its government? In this era of neoliberal globalisation, however, we would find that there has been little of worth contributed to the concrete task of working out thorough strategies and consistent policies (i.e., the local response) for coping with these socio-economic problems in The Bahamas. Indeed, it is surprising how little attention has been paid to developing rational strategies and policies aimed at providing a planning frame to deal with the multi-dimensional problems of the Bahamian underdevelopment. The edited volume The Bahamas in the 21st Century seeks to answer questions like these and to offer concrete policy recommendations while engaging scholars, policy makers, professionals, students, and all persons interested in the burning issues associated with this theme.